Infor CRM for Travel & Leisure
sponsored by Infor CRM
BROCHURE:
Enterprising companies in travel and leisure are using Infor CRM for Travel and Leisure to create a continuous customer dialogue and deliver the highest impact offers at the moment of interaction across business units and channels.
Posted: 28 Jul 2009 | Published: 28 Jul 2009
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Infor CRM Epiphany For Consumer Products
sponsored by Infor CRM
BROCHURE:
Infor CRM Epiphany helps you make the most of customer interactions and improve your sales, marketing, and service operations in order to increase loyalty, enhance brand preference, and boost profitability.
Posted: 28 Jul 2009 | Published: 28 Jul 2009
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Infor CRM Epiphany for Hospitality
sponsored by Infor CRM
BROCHURE:
Infor CRM Epiphany for Hospitality provides the integrated marketing, customer service, and analytics capabilities hotels, casinos, and other hospitality companies need to deliver exceptional service at every touch point.
Posted: 28 Jul 2009 | Published: 28 Jul 2009
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CRM Built for Marketing: The Executive Guide to Selecting CRM that Meets Marketing Needs
sponsored by Pivotal CRM, a CDC Software solution
WHITE PAPER:
How can a company ensure that their marketing department's needs are represented when choosing an enterprise-level CRM system? This white paper provides core principles companies can use to help them select a CRM system that each marketing team member feels was built just for them.
Posted: 23 Jul 2009 | Published: 23 Jul 2009
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Infor Permission-based Marketing Campaigns
sponsored by Infor CRM
PRODUCT DEMO:
Watch this product demo to see how easy to use Infor CRM Epiphany is and how you can use it to gain customer insight and deliver messages that appeal to the specific needs of that customer. You will also learn all the benefits Infor CRM Epiphany has to offer.
Posted: 22 Jul 2009 | Published: 22 Jul 2009
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Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center
sponsored by Infor CRM
WHITE PAPER:
Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.
Posted: 22 Jul 2009 | Published: 22 Jul 2009
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Increase Your Returns Using Event-Based Marketing
sponsored by Infor CRM
WHITE PAPER:
Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.
Posted: 22 Jul 2009 | Published: 22 Jul 2009
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The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them
sponsored by Pivotal CRM, a CDC Software solution
WHITE PAPER:
This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.
Posted: 10 Jun 2009 | Published: 10 Jun 2009
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InfoSupport launches new servers and storage up to 75% faster using virtualization
sponsored by Dell and Microsoft
CASE STUDY:
This case study outlines how Info Support, a Dutch IT service provider, was able to launch new servers and storage up to 75% faster using virtualization. The challenge was that Info Support wanted to respond to their clients faster by creating an environment where new projects were up and running in a couple of hours.
Posted: 09 Jun 2009 | Published: 09 Jun 2009
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Turning Results into Rewards: Survey Analysis and Reporting
sponsored by SPSS Inc. Worldwide Headquarters
WEBCAST:
Please join Jane Hendricks, Product Marketing, and Gregory Crist, Sales Engineer, for this webcast focusing on survey analysis and reporting. See why delivering the right survey research results to the right person at the right time makes all the difference.
Posted: 04 May 2009 | Premiered: 04 May 2009
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Boost ROI with Faster, Easier, VISUAL Analytics
sponsored by SPSS Inc. Worldwide Headquarters
WEBCAST:
Join us at this live webcast and learn how you can:<ul> <li>Use RFM analysis to quickly rank customers for high-return marketing</li> <li>Use advanced visualization techniques to uncover segments and patterns in your data, and apply these insights to growth, acquisition, and retention planning</li> <li>and more</li></ul>
Posted: 04 May 2009 | Premiered: 04 May 2009
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Effective Strategies for Capturing the Voice of the Customer
sponsored by SPSS Inc. Worldwide Headquarters
WEBCAST:
This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction.
Posted: 04 May 2009 | Premiered: 04 May 2009
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Furniture Manufacturer Improves Customer Satisfaction through Customer Analysis with SPSS
sponsored by SPSS Inc. Worldwide Headquarters
CASE STUDY:
Customer knowledge is market advantage. To refine its edge and better manage customer relationships, Haworth needed to learn what was important to its customers and deploy that knowledge to key decision makers. Read how they did it.
Posted: 04 May 2009 | Published: 04 May 2009
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Reduce Churn Through Enterprise Feedback Management and Predictive Analytics
sponsored by SPSS Inc. Worldwide Headquarters
CASE STUDY:
In this case study, Cablecom recognised the key to tackling churn was to identify the point at which customers become dissatisfied with the service and before they made the decision to switch to an alternative provider.
Posted: 04 May 2009 | Published: 04 May 2009
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Better Reporting, Better Results: Successful Strategies from the Field
sponsored by SPSS Inc. Worldwide Headquarters
WEBCAST:
Learn how top companies successfully deliver research results to customers and decision-makers. If you want to know more about how to leverage all of your research data, how to communicate insights effectively, and how to get researchers and decision-makers engaged in analysis, you'll want to view this webcast.
Posted: 04 May 2009 | Premiered: 04 May 2009
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Empower Your Consumer Research Department with Predictive Analytics
sponsored by SPSS Inc. Worldwide Headquarters
CASE STUDY:
In this case study of American Airlines, details are given of their choice to utilize SPSS to manage their customer information. Read on to see how an intensely competitive marketplace led American to chose SPSS.
Posted: 01 May 2009 | Published: 01 May 2009
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Effective Negotiating: 5 Rules for Smooth Transactions
sponsored by Global Knowledge
WHITE PAPER:
This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.
Posted: 13 Mar 2009 | Published: 13 Mar 2009
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Essentials of CRM for Wealth Management Empower Advisors with Client-centric Tools
sponsored by Pivotal CRM, a CDC Software solution
WHITE PAPER:
In this white paper, learn how wealth management firms can use client relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, and increase productivity.
Posted: 20 Feb 2009 | Published: 20 Feb 2009
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It's All about the Salesperson: Taking Advantage of Web 2.0
sponsored by Oracle Corporation
WHITE PAPER:
This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.
Posted: 19 Sep 2008 | Published: 19 Sep 2008
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