Software  >   Applications Software  >   Enterprise Applications Software  >  

CRM Application

RSS Feed    Add to Google    Add to My Yahoo!
CRM Application Reports
 
AI Will Lead to Fewer Jobs: What Should Your Business Do About It?
sponsored by Sophos
TECHNICAL ARTICLE: According to Forrester Research, robots will take 24.7 million jobs by 2027 ... but create 14.9 million jobs in the same period. Explore the ramifications that AI will have on labor, jobs and the economy, and what your business can do to stay on top of this change.
Posted: 26 Oct 2017 | Published: 26 Oct 2017

Sophos

IoT Revamps Field Services & Customer Engagement
sponsored by Microsoft
EGUIDE: Including insights from Andrew Leigh (VP of Alliances at Jitterbit) and Scott Amyx (CEO of Amyx+), this expert guide explores how field services can be supercharged with an integrated IoT strategy, and how the IoT enhances customer engagement for brands and marketers.
Posted: 16 Oct 2017 | Published: 16 Oct 2017

Microsoft

E-Commerce Platform Comparison
sponsored by BigCommerce
PRODUCT LITERATURE: The right e-commerce platform can help companies create customer richer experiences, but how do you identify the right technology for your needs? Learn 5 differentiators between BigCommerce and Magento to help you better understand the online retail platform that works for you.
Posted: 12 Oct 2017 | Published: 12 Oct 2017

BigCommerce

Cloud CRM Software: Vendor Comparison Report
sponsored by Zendesk
RESEARCH CONTENT: According to Gartner, over 85% of customer service and support software will be delivered on a cloud-based model by 2019. In this Gartner report, compare strengths and weaknesses of cloud CRM software from top vendors including CRMNEXT, Microsoft, Oracle, Salesforce and many more.
Posted: 25 Oct 2017 | Published: 25 Oct 2017

Zendesk

Break Through the Digital Noise with People-Based Marketing
sponsored by Sophos
WHITE PAPER: According to Gartner, most marketers now expect customer experience to be the key differentiator – which is why it's essential to know what your customers want and how to give it to them. Learn how to break through the noise with a people-based marketing approach.
Posted: 03 Nov 2017 | Published: 03 Nov 2017

Sophos

Busting The Top 10 Myths Of Omnichannel Customer Engagement
sponsored by Genesys
WHITE PAPER: Think about the technologies you use for customer engagement—what your customers expect today, and what they'll demand tomorrow. You'll need a platform that meets those demands. Learn why omnichannel customer engagement is your best choice for delivering exceptional CX. Plus, uncover the truth behind 10 common omnichannel myths.
Posted: 21 Sep 2017 | Published: 21 Sep 2017

Genesys

Compass Guide: Evaluation of Sitecore Experience Platform 8.2.1
sponsored by Sitecore
RESOURCE: In this WCM product analysis produced by Ars Logica, gain a better understanding of the Sitecore Experience Platform. Uncover key developments, product strengths and limitations, who the ideal buyers are, and 4 key functionality categories for business users and IT.
Posted: 10 Nov 2017 | Published: 10 Nov 2017

Sitecore

Planning and Managing Your Omnichannel Contact Center Workforce
sponsored by Genesys
WHITE PAPER: Discover how to enable data integration and workforce planning for omnichannel strategies so that you can interact with consumers effectively across all of the devices and channels they use to engage with your business.
Posted: 16 Nov 2017 | Published: 16 Nov 2017

Genesys

Creating An Omnichannel Experience For Your Customers
sponsored by Genesys
WHITE PAPER: Consumer behavior is rapidly changing in today's always-on digital world ... and according to an Aberdeen Report; companies with an omnichannel program see 25% annual growth in revenue and a lower volume of customer complaints. Learn how to create an omnichannel contact center experience for your customers.
Posted: 19 Sep 2017 | Published: 19 Sep 2017

Genesys

Digital Commerce: 21-Vendor Comparison
sponsored by Salesforce
RESEARCH CONTENT: The number of digital commerce platform vendors continues to grow, adding to the complexity of vendor evaluations. This research report by Gartner evaluates 21 providers of digital commerce platforms to assist application leaders supporting digital commerce.
Posted: 15 May 2017 | Published: 24 Apr 2016

Salesforce
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2017, TechTarget | Read our Privacy Statement