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ALSO CALLED: CKO, Knowledge Officers, Chief Knowledge Officers
DEFINITION: Chief Knowledge Officer (CKO) is a corporate title for the person responsible for overseeing knowledge management within an organization. The CKO position is related to, but broader than, the CIO position. The CKO's job is to ensure that the company profits from the effective use of knowledge resources. Investments in knowledge may include employees, processes and intellectual property; a CKO can  … 
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CKOs Reports
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Leveraging Talent
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Learn how to make the most of your IT workforce and how to nurture talent by following these strategies used by HR professionals.
Posted: 22 Apr 2014 | Published: 22 Apr 2014

ComputerWeekly.com

Mitchells and Butlers: The boardroom view of IT
sponsored by ComputerWeekly.com
PRESENTATION: Robin Young, COO Mitchells and Butlers and former CIO gives a candid appraisal of the boardroom's view of IT and offers tips to CIOs on building credibility with board members.
Posted: 07 Sep 2012 | Published: 07 Sep 2012

ComputerWeekly.com

Navigating the Future with Mainframe Managed Services
sponsored by Global Technology Solutions Group
WHITE PAPER: What may shock IT departments today is that the mainframe still processes over 55% of the world's transactions. In this resource, you will discover how to overcome your maintenance staffing challenges by employing mainframe managed services.
Posted: 12 Feb 2016 | Published: 12 Feb 2016

Global Technology Solutions Group

Networking Infrastructure by the Numbers: An Infographic
sponsored by Dimension Data
WHITE PAPER: Discover in this infographic how one network infrastructure service delivered ICT services and support for the two-day G20 Leaders' Summit. Access now to realize the same seamless experience for your users, as well as realize significant cost reductions and extremely high availability.
Posted: 18 Apr 2016 | Published: 18 Apr 2016

Dimension Data

Open Group: FAIR -ISO/IEC 27005 Cookbook
sponsored by ComputerWeekly.com
WHITE PAPER: The purpose of this document is to help the security practitioner responsible for their organization’s risk estimation function to utilize The Open Group Risk Management Frameworkin an ISO/IEC 27005 structured process.
Posted: 24 Oct 2011 | Published: 02 Feb 2011

ComputerWeekly.com

Optimized Sourcing in Hybrid IT Environments: Impacts and Improvements
sponsored by IBM
WHITE PAPER: Discover how to modernize your hybrid IT environment by reading on, as well as determine if data center colocation is something you should consider. In addition, read on to pinpoint why exactly multiple-sourced, hybrid IT is accelerating, and address the critical factors increasing your costs and compromising operations.
Posted: 13 Nov 2015 | Published: 26 Apr 2014

IBM

Quantifying the Business Value of Hyperconverged Infrastructure Solutions
sponsored by Softchoice Corporation
WHITE PAPER: In this white paper, you will discover the concrete business value of hyperconverged infrastructure solutions, and enable your organization to minimize or nearly eliminate inefficiencies and complexity associated with maintaining storage and compute silos.
Posted: 07 Mar 2016 | Published: 07 Mar 2016

Softchoice Corporation

Sensible one-page thoughts on performance: The position of IT
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Ludo Houdenaert, an independent management consultant, offers his thoughts on where companies should position IT in their organisations.
Posted: 08 Dec 2015 | Published: 08 Dec 2015

ComputerWeekly.com

Smart Service Management Transforms Corporate IT
sponsored by Matrix42
WHITE PAPER: In this white paper, you will discover a holistic, integrated approach to service management that utilizes modern automation and management tools, enabling CIOs to overcome potentially costly shadow IT, rising IT complexity and device diversity, and more.
Posted: 07 Mar 2016 | Published: 31 Dec 2015

Matrix42

Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

SearchCRM

Strategies for the Modern Mainframe Environment: Skill Sustainability and Cost Reduction
sponsored by Global Technology Solutions Group
WHITE PAPER: In this expert white paper, you will determine if a lack of mainframe skill is limiting your ability to drive business innovation; you will also discover how to leverage your service partner's skills and processes to optimize IT costs and holistically reduce MIPS with 3 best practices.
Posted: 25 Feb 2016 | Published: 10 Feb 2016

Global Technology Solutions Group

Strengths and Weaknesses of a Dynamic ITSM Tool
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper breaks down the strengths, weaknesses, opportunities, and threats of a dynamic IT service management (ITSM) solution you can employ, to embrace the shift of aiding your multiple business units realize new service efficiencies.
Posted: 21 Oct 2015 | Published: 20 Jul 2015

Hewlett Packard Enterprise

Synchronize Bimodal IT & Cost Optimization for Best Outcomes
sponsored by Gartner
ANALYST REPORT: In this expert report, discover how to formulate a bimodal IT cost optimization strategy that enables you to clearly differentiate I&O projects of dissimilar modes and define methods to manage and monitor costs. Read on to learn how to increase the maturity of your IT financial management.
Posted: 13 Apr 2016 | Published: 31 Dec 2015

Gartner

Tech Insights: The UK Digital Economy
sponsored by ComputerWeekly.com
RESEARCH CONTENT: The number of tech enterprises in the UK grew by 8% in the past 12 months, double the rate of industry as a whole, contributing more than £90bn to the UK economy, according to this report by the Tech Partnership.
Posted: 10 Mar 2015 | Published: 10 Mar 2015

ComputerWeekly.com

Tech Trends 2015
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Deloitte's sixth Annual Tech Trends Report reveals the top macro technology developments that will disrupt businesses in the next 18-24 months.
Posted: 16 Mar 2015 | Published: 16 Mar 2015

ComputerWeekly.com

Technology Industry Survey 2012
sponsored by ComputerWeekly.com
WHITE PAPER: This exclusive research reveals what IT professionals really think about technology, their employers, and their careers.
Posted: 21 Oct 2011 | Published: 21 Oct 2011

ComputerWeekly.com

Managed Service Provider Attributes Growth to Professional Services Automation
sponsored by ConnectWise
CASE STUDY: Growing a business in this economy is challenging. This white paper illustrates how one small company moved from a break-fix business model to a managed services offering and transformed their business.
Posted: 30 Oct 2013 | Published: 30 Oct 2013

ConnectWise

Moving on Up
sponsored by Information Security Magazine
JOURNAL ARTICLE: How do you rise in the security ranks? Don't speak geek; use the language of business.
Posted: 24 Aug 2006 | Published: 01 Jul 2006

Information Security Magazine

Overcome the Complexity of Managing Cloud Apps in the Enterprise
sponsored by BlackBerry
WHITE PAPER: This white paper demonstrates how you can solve IT management challenges with an Enterprise Identity platform, simplifying the management of cloud-based apps with a single point of control. Learn how to enable single sign-on for remote users.
Posted: 13 Oct 2015 | Published: 13 Oct 2015

BlackBerry

Project and Portfolio Management eBook
sponsored by CA Technologies.
BOOK: To better understand how to take your organization to the next level of PPM maturity, view this eBook, Project and Portfolio Management Maturity Model to obtain a higher level of Project and Portfolio Management performance.
Posted: 21 Aug 2008 | Published: 21 Aug 2008

CA Technologies.

Removing the Risks and Complexities of Business Email Management
sponsored by Iron Mountain
DATA SHEET: Email is central to all organizations and has become the most essential business application of all. As a result, the ability to continuously protect, store, manage and archive great volumes of email is now a key business issue; Iron Mountain's Total Email Management Suite is the answer.
Posted: 07 Jun 2013 | Published: 03 Jun 2009

Iron Mountain

Roadmap to Success: Driving Bottom-Line Results with People Performance
sponsored by SuccessFactors
WHITE PAPER: This paper examines how effective Human Capital Management is improving the bottom line of forward thinking companies. Learn how having the proper tools can help your company help your employees to succeed.
Posted: 08 Feb 2008 | Published: 01 Jan 2007

SuccessFactors

SharePoint E-Zine Volume 8: Must-have Free SharePoint Tools and Add-ons
sponsored by SearchWinIT
EZINE: In this issue you will learn about some handy tools and utilities that are helpful to fill in SharePoint functionality gaps.
Posted: 13 Mar 2009 | Published: 13 Mar 2009

SearchWinIT

SOA for Dummies 2nd IBM Limited Edition Mini eBook
sponsored by IBM
EBOOK: In this ebook, you’ll learn how to work smarter and optimize cost using the IBM Smart SOA approach.
Posted: 06 Oct 2009 | Published: 06 Oct 2009

IBM

Symantec Backup Exec Quick Recovery and Off-Host Backup Solutions for Microsoft Exchange Server 2003 and Microsoft SQL Server
sponsored by Symantec Corporation
WHITE PAPER: Learn about a comprehensive technology for customers that want quick recovery and off-host backup support. Eliminate backup windows, reduce the performance load on application servers, and quickly bring applications back online after data c...
Posted: 19 Nov 2007 | Published: 01 Mar 2007

Symantec Corporation
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CKOS DEFINITION (continued): … Chief Knowledge Officer (CKO) is a corporate title for the person responsible for overseeing knowledge management within an organization. The CKO position is related to, but broader than, the CIO position. The CKO's job is to ensure that the company profits from the effective use of knowledge resources. Investments in knowledge may include employees, processes and intellectual property; a CKO can help an organization maximize the return on investment (ROI) on those investments.Furthermore, a CKO can help an organization to:Maximize the return on investment (ROI) in knowledge. Maximize benefits from intangible assets, such as branding and customer relationships. Repeat successes and analyze and learn from failures.Promote best practices.Foster innovation. Avoid the loss of knowledge that can result from loss of personnel.See also CEO and others.
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