CKOs White Papers ( CKO, Knowledge Officers, Chief Knowledge Officers ) Software Downloads, Definition and Webcasts

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Jun 20, 2013

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CKOs
ALSO CALLED: CKO, Knowledge Officers, Chief Knowledge Officers DEFINITION: Chief Knowledge Officer (CKO) is a corporate title for the person responsible for overseeing knowledge management within an organization. The CKO position is related to, but broader than, the CIO position. The CKO's job is to ensure that the company profits from the effective use of knowledge resources. Investments in knowledge may include employees, processes and intellectual property; a CKO can … Definition continues below.
CKOs Reports
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IT Roles Facing Extinction sponsored by Global Knowledge WHITE PAPER: This essential white paper details which IT roles are most in jeopardy as organizations continue to take advantage of key technologies such as the cloud and virtualization, and outsource less specialized tasks to decrease management overhead. Plus, examine how IT professionals can best position themselves and their companies for the future. Posted: 17 Jul 2012 \| Published: 17 Jul 2012 TOPICS: Careers \| Data Center Management \| Data Management \| IT Management \| IT Outsourcing Services \| IT Workforce \| Outsourcing \| Security \| Training \| Unified Messaging

Management Skills for Every Leader sponsored by Global Knowledge WHITE PAPER: What skills do you need to be a good manager? How does leadership differ from management? Get answers to these fundamental questions and relate the core skills of management to each other and to the art of leadership in this white paper. Find out how to delegate, negotiate, motivate, lead and more. Posted: 06 Dec 2011 \| Published: 06 Dec 2011 TOPICS: Careers \| IT Management \| IT Managers \| IT Workforce \| Leadership \| Management Training \| Training

Mitchells and Butlers: The boardroom view of IT sponsored by ComputerWeekly.com PRESENTATION: Robin Young, COO Mitchells and Butlers and former CIO gives a candid appraisal of the boardroom's view of IT and offers tips to CIOs on building credibility with board members. Posted: 07 Sep 2012 \| Published: 07 Sep 2012 TOPICS: Boards of Directors \| CEOs \| CIOs \| IT Management \| IT Managers \| IT Workforce \| Management Change \| Management of Change \| Management Service Providers \| Management Training

Navigating Microsoft SQL 2012 Certifications sponsored by Global Knowledge WHITE PAPER: This key resource highlights tips and expert strategies for studying for the new SQL 2012 exams. Examine the critical components of the exam and find out how to can prepare for each section. Posted: 30 Apr 2012 \| Published: 30 Apr 2012 TOPICS: Careers \| Database Administrators \| IT Management \| IT Workforce \| Microsoft SQL Server 2008 R2 \| SQL \| SQL Server \| Training

New Topics on Security SY0-301 from Domains 2.0-6.0 sponsored by Global Knowledge WHITE PAPER: As a security expert, discover how you can prepare for the newest version of the SY0-301 Security+ 2011 exam. Ensure that you are well-versed on the newest topics. Posted: 27 Nov 2012 \| Published: 08 Mar 2012 TOPICS: Careers \| Certificate Authorities \| Certification Programs \| Compliance (Systems Operations) \| Data Security \| IT Workforce \| Security \| Security Policies \| Training

Open Group: FAIR -ISO/IEC 27005 Cookbook sponsored by ComputerWeekly.com WHITE PAPER: The purpose of this document is to help the security practitioner responsible for their organization’s risk estimation function to utilize The Open Group Risk Management Frameworkin an ISO/IEC 27005 structured process. Posted: 24 Oct 2011 \| Published: 02 Feb 2011 TOPICS: IT Service Centers \| IT Services \| IT Systems \| IT Workforce

Smart Systems Management Techniques to Help You Become an IT leader sponsored by Dell KACE PODCAST: This 3-part podcast series discusses how forward-thinking IT pros are leveraging smart systems management tools to more effectively manage their IT resource and teams allowing them to proactively face today's biggest IT hurdles. Posted: 14 Jun 2013 \| Premiered: Jun 14, 2013 TOPICS: Data Center Management \| IT Departments \| IT Governance \| IT Infrastructure \| IT Management \| IT Workforce \| Systems Maintenance \| Systems Management \| Systems Management Services \| Systems Management Software

Technology Industry Survey 2012 sponsored by ComputerWeekly.com WHITE PAPER: This exclusive research reveals what IT professionals really think about technology, their employers, and their careers. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Best Practices \| IT Consulting Services \| IT Industry \| IT Management \| IT Services \| IT Workforce

The Changing Role of the CIO sponsored by Hewlett-Packard Limited PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more. Posted: 28 Nov 2012 \| Published: 28 Nov 2012 TOPICS: CIOs \| IT Agents \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Service Management \| IT Services \| IT Spending

The Future of Corporate IT sponsored by ComputerWeekly.com ESSENTIAL GUIDE: This research study from CEB identifies five opportunities for CIOs to drive productivity and growth as organisations adopt new working practices. Posted: 05 Jun 2013 \| Published: 05 Jun 2013 TOPICS: Application Development \| Budgeting \| Business Intelligence \| Cloud Computing \| Collaboration \| Consumer Market \| Corporations \| Globalization \| IT Management \| IT Workforce \| Knowledge Management \| Mobile Device Management \| Organizational Change \| Productivity \| Social Networking \| Work Environment

The Future of the IT Department sponsored by IBM WHITE PAPER: IT departments will evolve into a more strategic role brokering services as the enterprise adopts cloud computing. Posted: 05 Jun 2013 \| Published: 05 Jun 2013 TOPICS: Cloud Computing \| Cloud Management \| IT Departments \| IT Management \| IT Managers \| IT Workforce

It's Not "If" You Collaborate, But "How" sponsored by Cisco Systems, Inc. VIDEO: To learn more about who collaborates and why, Cisco recently conducted one of the first comprehensive studies of the personal and cultural factors associated with successful adoption of network based collaboration. Read the full report, and find out more about how collaboration transforms business. Posted: 11 Sep 2009 \| Premiered: 11 Sep 2009 TOPICS: Business Processes \| CIOs \| Collaboration \| Collaborative Product Development \| IT Workforce \| Productivity

Moving on Up sponsored by Information Security Magazine JOURNAL ARTICLE: How do you rise in the security ranks? Don't speak geek; use the language of business. Posted: 24 Aug 2006 \| Published: 01 Jul 2006 TOPICS: Executive Management \| Executive Training \| Security Audits \| Security Management \| Surveys

Project and Portfolio Management eBook sponsored by CA Technologies. BOOK: To better understand how to take your organization to the next level of PPM maturity, view this eBook, Project and Portfolio Management Maturity Model to obtain a higher level of Project and Portfolio Management performance. Posted: 21 Aug 2008 \| Published: 21 Aug 2008 TOPICS: Best Practices \| Decision Support Systems \| Executive Information Systems \| Executive Management \| IT Management \| Project Management \| Project Management Software \| Project Portfolio Management

Removing the Risks and Complexities of Business Email Management sponsored by Iron Mountain DATA SHEET: Email is central to all organizations and has become the most essential business application of all. As a result, the ability to continuously protect, store, manage and archive great volumes of email is now a key business issue; Iron Mountain's Total Email Management Suite is the answer. Posted: 07 Jun 2013 \| Published: 03 Jun 2009 TOPICS: Email Archiving \| Email Encryption \| Email Management \| Email Management Services \| Email Management Software \| Email Security \| IT Workforce \| Microsoft Exchange \| Microsoft Outlook

Roadmap to Success: Driving Bottom-Line Results with People Performance sponsored by SuccessFactors WHITE PAPER: This paper examines how effective Human Capital Management is improving the bottom line of forward thinking companies. Learn how having the proper tools can help your company help your employees to succeed. Posted: 08 Feb 2008 \| Published: 01 Jan 2007 TOPICS: Executive Management \| Human Resources Management \| Leadership \| Workforce Management Software

SharePoint E-Zine Volume 8: Must-have Free SharePoint Tools and Add-ons sponsored by SearchWinIT EZINE: In this issue you will learn about some handy tools and utilities that are helpful to fill in SharePoint functionality gaps. Posted: 13 Mar 2009 \| Published: 13 Mar 2009 TOPICS: Business Management \| Collaboration \| Freeware \| Industry Organizations \| IT Governance \| IT Workforce \| Scalability Testing \| SQL Server

SOA for Dummies 2nd IBM Limited Edition Mini eBook sponsored by IBM EBOOK: In this ebook, you’ll learn how to work smarter and optimize cost using the IBM Smart SOA approach. Posted: 06 Oct 2009 \| Published: 06 Oct 2009 TOPICS: Business Development \| Business IT Alignment \| Business Management \| CIOs \| Executive Management \| IT Management \| SOA

Solution Spotlight: Creating a Strong Customer Experience Management Strategy sponsored by IBM and Crossview EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more. Posted: 05 Dec 2012 \| Published: 05 Dec 2012 TOPICS: Collaboration \| Communications Systems \| Contact Center Management \| Customer Loyalty \| Customer Profiles \| Customer Satisfaction \| Customer Service \| IT Agents \| IT Departments

Symantec Backup Exec Quick Recovery and Off-Host Backup Solutions for Microsoft Exchange Server 2003 and Microsoft SQL Server sponsored by Symantec Corporation WHITE PAPER: Learn about a comprehensive technology for customers that want quick recovery and off-host backup support. Eliminate backup windows, reduce the performance load on application servers, and quickly bring applications back online after data c... Posted: 19 Nov 2007 \| Published: 01 Mar 2007 TOPICS: Application Performance Management \| Backups \| Data Security \| Disaster Recovery \| High Availability \| High Performance Computing \| IT Workforce \| Microsoft Exchange \| SQL Server

The 7 Deadly Skills of The Perfect Employee sponsored by Skillsoft WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied. Posted: 23 Apr 2012 \| Published: 23 Apr 2012 TOPICS: Certification Programs \| eLearning \| Employee Performance Management (EPM) \| IT Agents \| Training \| Training and Educational Services \| Training Software

The 7 Deadly Skills Your IT Team Should Possess sponsored by Skillsoft WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: IT Agents \| IT Best Practices \| IT Departments \| IT Governance \| IT Management \| IT Managers \| IT Systems \| Security Infrastructure

The Data Center Facilities IT Handbook: Reinforcing IT and Facilities Relations sponsored by APC by Schneider Electric EBOOK: Communication failures between IT staff and facilities managers have cost companies enormous amounts of money in lost revenue. This eBook discusses the importance of open communication between both groups, and also serves as a guide for IT pros looking for information on ensuring that their physical infrastructures support the data center. Posted: 24 Apr 2009 \| Published: 24 Apr 2009 TOPICS: Data Center Management \| Data Centers \| Data Management \| IT Best Practices \| IT Departments \| IT Managers \| IT Workforce

The Emergence Of Service Assurance For Enterprise IT sponsored by CA Technologies. ANALYST REPORT: In surveying more than 150 IT professionals with direct responsibility for network, systems, and/or application delivery, Forrester found that all of these enterprises had fundamental issues around managing the performance of these applications and business services and the underlying transactions. Posted: 29 Sep 2010 \| Published: 04 Apr 2010 TOPICS: Enterprise Architectures \| Enterprise Systems \| IT Infrastructure \| IT Management \| IT Workforce \| Productivity

The Impact of Work Force Agility on Business sponsored by SkillSoft Corporation WHITE PAPER: This paper examines the qualities of business agility, the challenges that restrain agility and how leadership, technology, business-critical information and other organizational aspects can improve an organization's agile ability. Posted: 08 Apr 2008 \| Published: 08 Apr 2008 TOPICS: Business Models \| Change Management \| Communications Networks \| Executive Management \| Information Management \| Regulatory Compliance \| Senior Management \| Service-Oriented Architecture \| Workforce Planning

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CKOS DEFINITION (continued): … Chief Knowledge Officer (CKO) is a corporate title for the person responsible for overseeing knowledge management within an organization. The CKO position is related to, but broader than, the CIO position. The CKO's job is to ensure that the company profits from the effective use of knowledge resources. Investments in knowledge may include employees, processes and intellectual property; a CKO can help an organization maximize the return on investment (ROI) on those investments.Furthermore, a CKO can help an organization to:Maximize the return on investment (ROI) in knowledge. Maximize benefits from intangible assets, such as branding and customer relationships. Repeat successes and analyze and learn from failures.Promote best practices.Foster innovation. Avoid the loss of knowledge that can result from loss of personnel.See also CEO and others.
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