CKOs White Papers ( CKO, Knowledge Officers, Chief Knowledge Officers ) Software Downloads, Definition and Webcasts

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Jun 19, 2013

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CKOs
ALSO CALLED: CKO, Knowledge Officers, Chief Knowledge Officers DEFINITION: Chief Knowledge Officer (CKO) is a corporate title for the person responsible for overseeing knowledge management within an organization. The CKO position is related to, but broader than, the CIO position. The CKO's job is to ensure that the company profits from the effective use of knowledge resources. Investments in knowledge may include employees, processes and intellectual property; a CKO can … Definition continues below.
CKOs Reports
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15 Top Paying Certifications for 2013 sponsored by Global Knowledge WHITE PAPER: This resource takes an in-depth look at the 15 most important certifications for IT professionals today. Read now to learn what you'll need to do in order to maximize your earning potential through these top-paying certifications. Find out which one came out on top. Posted: 05 Feb 2013 \| Published: 05 Feb 2013 TOPICS: Careers \| Certification Programs \| CIOs \| IT Departments \| IT Industry \| IT Management \| IT Managers \| IT Workforce \| Project Management \| Project Portfolio Management \| Training \| Training and Educational Services

Are you a Collaborative Leader? sponsored by Citrix Online Go To Meeting WHITE PAPER: This Harvard Business white paper examines the new collaborative leader, drawing on examples from many successful CEOs to showcase the power of company-wide collaboration. Posted: 28 Jan 2013 \| Published: 28 Jan 2013 TOPICS: CEOs \| CIOs \| Collaboration \| Collaborative Commerce \| Communications Networks \| Communications Software \| Communications Systems \| Executive Management \| Executive Training \| Social Computing \| Social Networking

Beyond Work-Life Balance sponsored by Hewlett-Packard Company WHITE PAPER: This white paper takes an uncommon look at how – thanks to mobile and cloud technologies – the world of work is changing and why. Specifically, it focuses on ways IT leaders can be proactive about building a work environment that's ready for the future. Posted: 02 Apr 2013 \| Published: 12 Nov 2012 TOPICS: Business Environment \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Business Structures \| Cloud Computing \| Cloud Management \| IT Asset Management \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Management \| IT Workforce \| Leadership \| Mobile Device Management \| Mobile Workers \| Work Environment \| Workforce Planning

Case Study: Modernizing Job Scheduling, IT Infrastructure Application & Workflow at Ocean Spray Cranberries sponsored by ORSYP WHITE PAPER: This case study highlights how one company created a service-oriented data center to modernize and automate IT operations, infrastructure, processes and service delivery. Learn how your organization can reduce hardware requirements and maintenance costs, replace or consolidate legacy products, automate disaster recovery processes and more. Posted: 18 Oct 2012 \| Published: 18 Oct 2012 TOPICS: Data Center Consolidation \| Data Center Design \| Data Center Management \| Data Centers \| Disaster Recovery \| IT Management \| IT Workforce \| Job Scheduling Software

Customer Case Study First Rate sponsored by Cherwell CASE STUDY: This brief case study demonstrates how First rate Exchange aved time and resources with out-of-the-box configuration of key ITIL processes made for a quick and easy implementation, enabling easy development of new functionality by all authorized members of the IT team. Posted: 24 Jan 2013 \| Published: 24 Jan 2013 TOPICS: IT Best Practices \| IT Consulting Services \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce

Customer Case Study Super Group sponsored by Cherwell CASE STUDY: Frustrated with their current IT service desk, Super Group, a broad-based supply chain management business, was on the lookout for a system that provided ITIL out-of-the-box, could be adopted and modified to meet changing business needs, and was cost effective and efficient. Read this case study to find out where they turned. Posted: 25 Jan 2013 \| Published: 24 Jan 2013 TOPICS: IT Best Practices \| IT Consulting Services \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Spending \| IT Systems \| IT Workforce

CW+ XpertHR: Computer staff salary survey sponsored by ComputerWeekly.com WHITE PAPER: Although pay levels are unlikely ever again torise as fast as they did at the end of the 1990s when fears about the “millennium bug” stoked thefires of an already over-heated job market – or to fall as fast as they did when the bug failed to bite– employers are acutely aware of the need to keep a close eye on short- and long-term pay trends. Posted: 24 Oct 2011 \| Published: 13 Jul 2010 TOPICS: IT Management \| IT Spending \| IT Workforce \| Salaries and Wages

CW+: MWD Strategic Insight: Understanding your requirements: online communities and team workspaces sponsored by ComputerWeekly.com WHITE PAPER: An increasing number of organisations are considering how online communities and team workspaces can help them be more collaborative both internally and externally with customers and partners. If you’re thinking about, or have already started developing a strategy for an online community. Posted: 21 Oct 2011 \| Published: 01 Sep 2010 TOPICS: IT Infrastructure \| IT Management \| IT Workforce

FACILITY OPERATIONS: Prepared, Disciplined, and Consistent for Maximum Uptime and Exceptional Performance sponsored by Quality Technology Services WHITE PAPER: Don't overlook one of your most crucial data center resources – the people. This resource offers details about a facility operations certification program designed to help you ensure prepared, disciplined and consistent data center operations. Posted: 07 May 2013 \| Published: 07 May 2013 TOPICS: Certification Programs \| Data Center Management \| IT Management \| IT Managers \| IT Workforce \| Training \| Training and Educational Services

Five reasons why workforce management is better in the cloud sponsored by ComputerWeekly.com RESEARCH CONTENT: This analyst report from Nucleus Research assesses the business benefits of cloud solutions for managing the workforce. Posted: 31 Aug 2012 \| Published: 05 Jul 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Security \| IT Best Practices \| IT Industry \| IT Management Services \| IT Workforce \| Workforce Management Software \| Workforce Planning

Gartner: Decide now if you will become a money-making CIO sponsored by ComputerWeekly.com ANALYST BRIEF: This report from Gartner describes six distinctly different styles of "money-making CIO" that are likely to evolve between 2011 and 2020. Posted: 24 Oct 2011 \| Published: 24 Jan 2011 TOPICS: IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Services \| IT Workforce

How to tie learning to business impact sponsored by ComputerWeekly.com WHITE PAPER: Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication. Posted: 21 Oct 2011 \| Published: 09 Dec 2010 TOPICS: IT Consulting Services \| IT Governance \| IT Systems \| IT Workforce

How Web Security Improves Productivity and Compliance sponsored by Webroot WHITE PAPER: This resource describes how the value of secure web gateways doesn't need to be limited to web protection. Inside, learn how your organization can strategically use this security technology to improve productivity, reduce costs, increase compliance, and more. Posted: 15 May 2013 \| Published: 31 Dec 2012 TOPICS: CIOs \| Employee Performance Management (EPM) \| Human Resources Management \| Internet Security \| Internet Security Software \| IT Departments \| IT Workforce \| Regulatory Compliance \| Security \| Security Best Practices \| Security Management \| Security Systems

How Web Security Improves Productivity and Compliance sponsored by Webroot WHITE PAPER: This resource describes how the value of secure web gateways doesn't need to be limited to web protection. Inside, learn how your organization can strategically use this security technology to improve productivity, reduce costs, increase compliance, and more. Posted: 30 May 2013 \| Published: 31 Dec 2012 TOPICS: CIOs \| Employee Performance Management (EPM) \| Human Resources Management \| Internet Security \| Internet Security Software \| IT Departments \| IT Workforce \| Regulatory Compliance \| Security \| Security Best Practices \| Security Management \| Security Systems

IT jobswatch – trends in media IT recruitment sponsored by ComputerWeekly.com WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand. Posted: 20 Oct 2011 \| Published: 15 Mar 2011 TOPICS: IT Agents \| IT Consulting Services \| IT Industry \| IT Service Centers \| IT Workforce

IT pay and bonus prospects in 2011 sponsored by ComputerWeekly.com WHITE PAPER: ROBERT WALTERS SURVEYED APPROXIMATELY 200 PROFESSIONALS WORKING IN THE IT SECTOR. THE RESULTS SHOW THAT A HIGH PROPORTION HAVE VERY MODEST SALARYAND BONUS EXPECTATIONS. Posted: 21 Oct 2011 \| Published: 15 Feb 2011 TOPICS: IT Best Practices \| IT Consulting Services \| IT Industry \| IT Services \| IT Workforce

Best Practices for Managing the Increasing Depth of Compliance Regulation sponsored by IBM EGUIDE: According to Gartner Research, 41% of corporations have employed a chief compliance officer to keep up with today’s increasingly complex compliance regulations. Learn what actions your organization can take to ensure compliance with evolving regulations. Posted: 18 May 2011 \| Published: 18 May 2011 TOPICS: Compliance Audits \| Compliance Best Practices \| Executive Management \| Governance, Risk, Compliance (GRC) \| Laws \| Legal Services Industry \| Regulations \| Risk Management

Case Study: Modernizing Job Scheduling, IT Infrastructure Application & Workflow at Ocean Spray Cranberries sponsored by ORSYP WHITE PAPER: This case study highlights how one company created a service-oriented data centre to modernise and automate IT operations, infrastructure, processes and service delivery. Learn how your organisation can reduce hardware requirements and maintenance costs, replace or consolidate legacy products, automate disaster recovery processes and more. Posted: 28 Jun 2012 \| Published: 27 Jun 2012 TOPICS: Data Center Consolidation \| Data Center Design \| Data Center Management \| Data Centers \| Disaster Recovery \| IT Management \| IT Workforce \| Job Scheduling Software

Extending Reach and Ensuring Effectiveness of Leadership Development: The Role of Technology-Based Learning sponsored by Skillsoft WHITE PAPER: This paper discusses leadership development and the role of technology-based learning in leadership development programs. Posted: 18 Apr 2012 \| Published: 01 Apr 2010 TOPICS: Certification Programs \| Employee Performance Management (EPM) \| Executive Training \| IT Agents \| IT Workforce \| Leadership \| Training

Five Things Your IT Resources Should Be Telling You - And Aren't sponsored by Unisys WHITE PAPER: This whitepaper describes the types of information IT managers should expect to gain from leading-edge IT resource governance tools. Posted: 22 Jan 2009 \| Published: 22 Jan 2009 TOPICS: Business Intelligence \| Business Management \| Collaboration \| Executive Management \| IT Management \| IT Managers

Gartner Middle East CIO Leadership Forum sponsored by Gartner WHITE PAPER: Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice. Posted: 28 Jan 2011 \| Published: 28 Jan 2011 TOPICS: CIOs \| Information Technology Professionals \| IT Agents \| IT Management \| IT Service Management \| Vendor Selection \| Vendors

How to Implement Change Management Processes and Ensure a Successful ITSM Project sponsored by OnX Enterprise Solutions EGUIDE: All IT organizations face the constant and sometimes contradictory struggle to improve both the efficiency and quality of the IT services they provide. In this e-guide from SearchDataCenter.com, our experts share 10 considerations to keep in mind when implementing change management processes. Posted: 27 May 2011 \| Published: 27 May 2011 TOPICS: Change Management \| IT Best Practices \| IT Management \| IT Managers \| IT Spending \| IT Workforce \| Work Environment \| Workforce Planning

IBM Cognos 8 Business Intelligence Online Demo sponsored by IBM Cognos SOFTWARE DEMO: Complete capabilities in a single product. See key features for IT and business users. Posted: 11 Sep 2008 \| Premiered: 11 Sep 2008 TOPICS: Business Intelligence \| Collaboration \| Dashboards \| Data Modeling \| Employee Monitoring \| Executive Information Systems \| Executive Management \| Sales \| Systems Management

Implementing Best Practices: The Dell Management Console and ITIL sponsored by Dell and Symantec WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers. Posted: 15 Oct 2009 \| Published: 01 Mar 2009 TOPICS: Data Centers \| IT Asset Management \| IT Best Practices \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| ITIL

Innovation in Governance, Risk and Compliance sponsored by CA Technologies. WHITE PAPER: The nature of enterprise risk associated with IT is becoming more varied and complex each year. This paper discusses how companies can respond how companies can respond to growing regulation and increasingly complex business service architectures. Posted: 26 Jun 2008 \| Published: 01 Oct 2007 TOPICS: Compliance Best Practices \| Content Management \| Corporate Governance \| Executive Management \| IT Governance \| Records Management \| Regulatory Compliance

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CKOS DEFINITION (continued): … Chief Knowledge Officer (CKO) is a corporate title for the person responsible for overseeing knowledge management within an organization. The CKO position is related to, but broader than, the CIO position. The CKO's job is to ensure that the company profits from the effective use of knowledge resources. Investments in knowledge may include employees, processes and intellectual property; a CKO can help an organization maximize the return on investment (ROI) on those investments.Furthermore, a CKO can help an organization to:Maximize the return on investment (ROI) in knowledge. Maximize benefits from intangible assets, such as branding and customer relationships. Repeat successes and analyze and learn from failures.Promote best practices.Foster innovation. Avoid the loss of knowledge that can result from loss of personnel.See also CEO and others.
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