CKM

WHITE PAPER: Read this paper now to learn how you can implement social data practices into your current customer analytics program.

Posted: 05 Jan 2012 | Published: 05 Jan 2012

EBOOK: This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%.

Posted: 07 Feb 2012 | Published: 07 Feb 2012

WHITE PAPER: Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data.

Posted: 16 Jan 2012 | Published: 16 Jan 2012

VIRTUAL SEMINAR: Smarter commerce is designed to help companies better integrate and more effectively manage their value chains. It aligns the buy, market, sell and service processes in a way that puts the customer at the center of decisions and actions, which can lead to greater customer loyalty, revenue and profit margin growth.

Posted: 30 Jan 2012 | Premiered: 30 Jan 2012

WHITE PAPER: Read this white paper to learn four stages of organizational capabilities and associated customer analytics strategies to help gain deeper customer insight.

Posted: 24 Jan 2012 | Published: 24 Jan 2012

WHITE PAPER: In this brief white paper, Jeff Martin, Station Casinos’ director of business intelligence (BI), provides specific examples of the types of problems that the company wanted to solve, and offers insight into the specific job scheduling solution it selected to overcome its challenges.

Posted: 20 Jan 2012 | Published: 20 Jan 2012

DATA SHEET: This review of HP's Business Data Warehouse Appliance should be required reading for those who've found themselves buried in a mountain of data or are just trying to avoid that situation. The right business intelligence tool streamlines your data across the various sectors of your business, allowing you to run your business more efficiently.

Posted: 22 Jul 2011 | Published: 22 Jul 2011

CASE STUDY: Access this case study to learn how Developers Diversified used the Webalo® mobile connectivity platform to develop a prototype application that allows the company to run enterprise applications on a BlackBerry® smartphone, and gained almost real time, bi-directional, transactional access to the most current data.

Posted: 16 Sep 2011 | Published: 16 Sep 2011

WHITE PAPER: Read this brief white paper and learn about some smarter commerce technologies available from IBM, including cross-channel selling, distributed order management, customer integration and collaboration and much more! You also will gain insight into different supply chain management platforms that IBM has to offer.

Posted: 30 Jan 2012 | Published: 30 Jan 2012

WHITE PAPER: This paper offers information on rapidly developing a cross-channel strategy that reflects current customer trends and priorities, assesses a company’s Channel Capability Maturity, and helps to determine optimal future maturity needed to support the channel strategy.

Posted: 17 Nov 2011 | Published: 17 Nov 2011