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4 Ways to Get Closer to What your Customers Want
sponsored by Infor
WHITE PAPER: This brief resource invites you to disrupt the "cheaper is better" mentality by leveraging the most innovative of today's available tools. Uncover ways to make your manufacturing strategy better for stakeholders.
Posted: 09 May 2016 | Published: 09 May 2016

Infor

Case Study: KPN Delivers Customer Intelligence Faster and at Reduced Cost
sponsored by TIBCO Software Inc.
WHITE PAPER: In this case study, find out how the leading telecommunications and ICT service provider in the Netherlands was able to integrate analytics into the customer intelligence division's analysis environment and easily import data from the analysis server and other sources.
Posted: 12 Oct 2015 | Published: 29 Jan 2010

TIBCO Software Inc.

SAS® Data Governance: Give your data some guidance – and make it work for your business
sponsored by SAS
WHITE PAPER: In this white paper discover how one data governance platform can help your organization build the set of policies, processes and boundaries you need to holistically manage your data. Read on to learn how data governance can allow you to establish how you want your data to behave.
Posted: 09 Oct 2015 | Published: 09 Oct 2015

SAS

Analytics and the Customer Journey: 7 Best Practices for Delivering a Better Customer Experience
sponsored by SAS
WHITE PAPER: This white paper explores how you can identify the critical factors that detract from a customer experience as well as decide how to rebuild positive experiences by mapping the customer journey. Uncover the 7 best practices for delivering a better customer experience and get helpful advice on data management, metrics, and more.
Posted: 09 Sep 2016 | Published: 09 Sep 2016

SAS

Cloud-Based Analytics: Driving Deeper Insights into Customer Data
sponsored by zendesk (bime by)
CASE STUDY: This case study explores how Oscaro, the leading online retailer of new and used automotive parts, leveraged scalable, cloud-based analytics. Find out how they reinvigorated their data management strategy so that they could go deeper into customized analysis despite an increasing volume of data.
Posted: 29 Aug 2016 | Published: 29 Aug 2016

zendesk (bime by)

Optimizing Customer Interactions with Analytics
sponsored by SAS
WHITE PAPER: The following resource reveals the 5 types of customer data you should be collecting and analytics strategies that automate marketing campaigns, optimize customer engagement, and more.
Posted: 07 Sep 2016 | Published: 07 Sep 2016

SAS

How video surveillance can create better customer experiences
sponsored by Dell, Inc.
JOURNAL ARTICLE: This article discusses how advances in cloud computing have simplified the deployment and integration of video surveillance for customer shopping behavior analytics. Read on to see how cloud-based services can open up new marketing opportunities for your enterprise by creating the ability to utilize video recording anywhere, from any device.
Posted: 13 Nov 2015 | Published: 26 May 2015

Dell, Inc.

Simple is STILL Better: Embrace Speed & Simplicity for a Competitive Edge
sponsored by IBM
WHITE PAPER: Access this whitepaper for an in-depth look into best practices for handling customer data to pull valuable insights for your business. Topics include: Achieving simplicity and performance, analyzing data at speed, and more.
Posted: 27 Oct 2015 | Published: 27 Oct 2015

IBM

Deepening Customer Experience: Analyzing, Optimizing, and Integrating CEM
sponsored by OpenText
EGUIDE: In this E-Guide, learn how to plan and allocate resources for CEM, compare the latest types of customer experience analytics applications, and find out how companies can use CEM technology to craft a single view of the customer.
Posted: 11 Sep 2013 | Published: 17 Sep 2013

OpenText

Why Creating Closer Customer Relationships Depends on Master Data Management
sponsored by TIBCO Software Inc.
WHITE PAPER: This dynamic terrain is rocky, but it also holds enormous potential. The following white paper reveals what strategies you need to achieve close customer relationships and increased loyalty.
Posted: 16 Oct 2015 | Published: 16 Oct 2015

TIBCO Software Inc.
 
 
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