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Social Media Meets Analytics: A Roadmap to Customer Insight
sponsored by Oracle Corporation
WHITE PAPER: The following white paper details an approach to social media that integrates social media and existing consumer information to create a 360-degree view of the customer.
Posted: 05 Nov 2013 | Published: 05 Nov 2013

Oracle Corporation

Operational Guide to Implementing Lean in Distribution
sponsored by Epicor Software Corporation
WHITE PAPER: Consult this resource to learn how you can unlock profitability, growth and customer employee satisfaction for distributors. It outlines easy-to-understand concepts that can be applied by any size distributor. Find out how to reduce assest, improve customer demand and satisfaction by reading this resource now.
Posted: 12 Jun 2013 | Published: 12 Jun 2013

Epicor Software Corporation

Metro Atlanta YMCA Better Aligns its Mission, Member Engagement, and Marketing Communications Activities Using Birst
sponsored by Birst
CASE STUDY: In an attempt to tailor and more effectively promote its programs, the Metro Atlanta YMCA turned to Birst for a new set of Business intelligence (BI) tools. Birst delivered with features that included automated dashboards and adhoc reporting at a fair price. Read on to learn the benefits YMCA experienced when they switched to Birst.
Posted: 19 Oct 2009 | Published: 19 Oct 2009

Birst

Catch The Next Wave: The SME’s Guide 2011: Get Ready Now - Don’t Miss The Opportunities Of The Coming Boom
sponsored by SAP AG
EBOOK: This practical 20-minute guide for UK SMEs shows you where to spend your time and effort to prepare for the recovery, and fully unlock your potential for profitable growth.
Posted: 21 Feb 2011 | Published: 21 Feb 2011

SAP AG

Integrate Quickbooks Desktop and Salesforce
sponsored by Scribe Software Corporation
WEBCAST: View this comprehensive webcast to learn how to integrate QuickBooks® Desktop data with Salesforce® using a CRM integration tool. Discover how integration can empower your sales and support teams to make better decisions and handle customer needs.
Posted: 14 Nov 2013 | Premiered: Jul 26, 2013

Scribe Software Corporation

Attain True Market Leadership in a Customer-Driven Age
sponsored by Oracle Corporation
WHITE PAPER: In today's demanding business environment you either lead or you fall behind. So what defines leadership in an environment where business models shift all the time and CEOs have 90 days to please shareholders or face their wrath?
Posted: 02 Mar 2007 | Published: 01 Feb 2007

Oracle Corporation

The Great Software Mind Meld: How “The Cloud” Is Helping Vendors Peer Inside the Heads of Prospective Buyers
sponsored by Runaware
WHITE PAPER: The difference between intriguing software and best-selling software is customer insight from feedback. Read this white paper to learn about a cloud-based analytics solution that for the first time allows software vendors to cull actionable intelligence from reliable, untainted customer feedback.
Posted: 14 Jul 2011 | Published: 30 Jun 2011

Runaware

Measuring and Improving Customer Satisfaction in the Insurance Industry
sponsored by MarketTools, Inc.
ANALYST BRIEF: Learn how leading insurers use MarketTools® CustomerSat™ to gather and analyze feedback from customers to increase customer satisfaction, retain customers, and add to the bottom line.
Posted: 25 Nov 2009 | Published: 24 Nov 2009

MarketTools, Inc.

Improving the Customer Experience
sponsored by Consona Corporation
EGUIDE: This SearchCRM.com expert E-Guide explores effective strategies for helping improve the customer experience through knowledge management tools and various social CRM channels. Read this E-Guide to learn how to integrate and strategize these tools for an improved customer experience.
Posted: 14 Jun 2011 | Published: 14 Jun 2011

Consona Corporation

Integrative CRM Enhances Midsize Business Agility and Performance
sponsored by IBM
WHITE PAPER: This paper is designed to help IT and business leaders at midsize companies find innovative ways to extend their customer relationship management (CRM) capabilities to capitalize on emerging trends such as cloud, mobile, social media and predictive analytics. Gain essential insight to get closer to your customers and ensure your company's survival.
Posted: 16 Aug 2012 | Published: 01 Jul 2012

IBM
 
 
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