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Business Service Management Software

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ALSO CALLED: BSM Software
DEFINITION: Software that tracks the performance and availability of network components that support an application.
Business Service Management SoftwareReports
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Presentation Transcript: Global Business Xchanging Shares Results of Proactive IT Operations Implementation
sponsored by BMC Software, Inc.
PRESENTATION TRANSCRIPT: This presentation transcript explores how IT pros can better align their departments with the scope of the business. Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems.
Posted: 31 Mar 2010 | Published: 31 Mar 2010

BMC Software, Inc.

PODCAST: Defend IT, Delight Users and Launch BSM with Network and User Service Alignment
sponsored by ASG Software Solutions
PODCAST: Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM.
Posted: 25 Mar 2010 | Premiered: Mar 25, 2010

ASG Software Solutions

Crystal Reports Server: A Functional Overview
sponsored by SAP AG
WHITE PAPER: Crystal Reports Server software offers small businesses and mid size companies a proven reporting and dashboard solution on a single server. It addresses the complete reporting process – from data access and report and dashboard design to report management and delivery, including content integration with portals and enterprise applications.
Posted: 25 Feb 2010 | Published: 24 Feb 2010

SAP AG

ASG-Discovery and Dependency Mapping (ASG-DDM)
sponsored by ASG Software Solutions
WHITE PAPER: This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management.
Posted: 23 Feb 2010 | Published: 23 Feb 2010

ASG Software Solutions

Succeeding with Proactive IT with ASG's metaCMDB
sponsored by ASG Software Solutions
WHITE PAPER: This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption.
Posted: 22 Feb 2010 | Published: 22 Feb 2010

ASG Software Solutions

How ASG's MetaCMDB Strategy Enables More Effective BSM
sponsored by ASG Software Solutions
WHITE PAPER: This white paper looks at two of the most fundamental and conflicted concepts surrounding these requirements: BSM and the CMDB system, focusing on CMDB requirements as they support a BSM strategy, and highlighting ASG's offerings in that context.
Posted: 22 Feb 2010 | Published: 22 Feb 2010

ASG Software Solutions

How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency
sponsored by Sterling Commerce, An IBM Company
WHITE PAPER: This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units.
Posted: 11 Sep 2009 | Published: 01 Sep 2009

Sterling Commerce, An IBM Company

Business Value of Sterling Commerce Managed Services for B2B Integration
sponsored by Sterling Commerce, An IBM Company
WHITE PAPER: Increasing cost controls and unpredictable cost increases are leading many enterprises to rethink how they support their business-to-business (B2B) operations. As a result, many enterprises are choosing to outsource B2B integration by partnering with a managed services provider.
Posted: 11 Sep 2009 | Published: 01 Sep 2009

Sterling Commerce, An IBM Company

Optimizing Virtual Environments Requires Self-Learning Performance Management
sponsored by Netuitive
WHITE PAPER: The explosive growth of virtualization is rapidly breaking down the connection between infrastructure and application performance. Learn how to thrive despite increasingly complex environments.
Posted: 10 Feb 2009 | Published: 10 Feb 2009

Netuitive

Realizing ITIL V3: Top Technologies to Drive Value
sponsored by Hewlett-Packard Company
WHITE PAPER: Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement.
Posted: 18 Jun 2008 | Published: 01 Aug 2008

Hewlett-Packard Company

BMC CONTROL-M Business Process Integration Suite
sponsored by BMC Software, Inc.
WHITE PAPER: Learn about a business process integration suite that enables managing batch jobs and real-time processes as a single business service.
Posted: 01 Nov 2006 | Published: 01 Nov 2006

BMC Software, Inc.
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