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Business Processes

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ALSO CALLED: Management Operations, Business Functions, Business Operations
DEFINITION: A business process is a set of coordinated tasks and activities, conducted by both people and equipment, that will lead to accomplishing a specific organizational goal. Business process management (BPM) is a systematic approach to improving those processes. The Business Process Management Initiative (BPMI), a non-profit organization, exists to promote the standardization of common business processes,  … 
Definition continues below.
Business ProcessesReports
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Tips for Optimizing your B2B Trading Community
sponsored by IBM
WHITE PAPER: This paper illustrates how Sterling Commerce solutions drive greater efficiencies, and improve the return on your B2B infrastructure investment. It explores how to automate more transactions with your existing electronic partners, and how to simplify the assessment and onboarding of your remaining manual trading partners.
Posted: 24 Feb 2011 | Published: 24 Feb 2011

IBM

The Five Critical SLA Questions
sponsored by IBM
WHITE PAPER: SLAs are critical tools that can help ensure appropriate performance. And the use of SLAs as part of the service delivery management process is on the rise. If you’re going to succeed, you’ll have to do your homework. This paper identifies the five critical steps you should take before you define your Service Level Agreements.
Posted: 24 Feb 2011 | Published: 24 Feb 2011

IBM

Now Is the Time to Rethink Your B2B Integration Strategy
sponsored by IBM
WHITE PAPER: As enterprises find new offerings and better products available to them, and as customer requirements change, there is a move to reassess and improve their processes involving B2B integration. This white paper provides guidance and tools that will help guide B2B teams as they go through their reassessment.
Posted: 24 Feb 2011 | Published: 24 Feb 2011

IBM

FTP Replacement: Where MFT Makes Sense and Why You Should Care
sponsored by IBM
WHITE PAPER: This research provides advice on when to replace FTP with managed file transfer (MFT) solutions and which features to consider.  MFT solutions can be MFT software and MFT as a service.  The report also highlights where MFT fits into the technology landsacpe, along with some of its key benefits.
Posted: 24 Feb 2011 | Published: 24 Feb 2011

IBM

Innovators Use B2B Integration Software to Shrink Cycle Times and Cost
sponsored by IBM
WHITE PAPER: IDC conducted a study on behalf of Sterling Commerce, an IBM Company, to determine how Sterling Commerce customers were using B2B integration software innovatively to improve core processes. Continue reading this paper to learn the results of that study and find out how innovators use b2b integrations software to shrink cycle time and cost.
Posted: 24 Feb 2011 | Published: 24 Feb 2011

IBM

Need for Speed and Flexibility Drives Manufacturers to Reengineer External Processes Around B2B Integration
sponsored by IBM
WHITE PAPER: This paper looks at trends that cause manufacturers to reevaluate and revamp their B2B processes and integration capabilities. Read on to also learn how manufacturers are reorganizing their internal operations to facilitate the shift from EDI-only transfer to a broader range of functions that support a larger view of commerce.
Posted: 24 Feb 2011 | Published: 23 Feb 2011

IBM

The Age of Compliance: Preparing for a Riskier and More Regulated World
sponsored by SAP America, Inc.
WHITE PAPER: Most organizations find managing risk and compliance a challenge – but the rewards for doing so well can be considerable. By putting the right processes, systems and controls in place, you can gain visibility into decisions taken all across the enterprise – and protect both corporate performance and reputation.
Posted: 10 Feb 2011 | Published: 10 Feb 2011

SAP America, Inc.

Fujitsu Interstage Business Process Manager - Creating AGILE BPM
sponsored by Fujitsu America, Inc.
WHITE PAPER: Fujitsu Interstage Business Process Manager (Interstage BPM) is a leading solution for Agile BPM - the next generation of BPM. Agile BPM is designed to flexibly address the requirements of all types of processes used to conduct a business: structured, unstructured, and hybrid process types, giving support to all forms of work.
Posted: 03 Jan 2011 | Published: 03 Jan 2011

Fujitsu America, Inc.

Dancing with Elephants - Making Your Business Processes Agile
sponsored by Fujitsu America, Inc.
WEBCAST: Think Agile BPM is not for you because you don't have simple processes that follow the same path every time? Think again. This webcast illustrates how Agile BPM allows you to get results by striking the right balance between structure and flexibility in processes how Fujitsu's Agile BPM solution can help you to achieve that goal.
Posted: 03 Jan 2011 | Premiered: Jan 3, 2011

Fujitsu America, Inc.

Interstage Business Process Manager v11 Architecture Whitepaper
sponsored by Fujitsu America, Inc.
WHITE PAPER: Interstage BPM's superior architecture lets business users and IT professionals collaborate on defining and refining business processes. It empowers knowledge workers to stretch processes to fit to the business needs and it provides developers with the ability to easily create and deploy high performance process-based applications.
Posted: 03 Jan 2011 | Published: 03 Jan 2011

Fujitsu America, Inc.

Presentation Transcript: Making Real-Time Business Connections with Cloud-Scale Integration
sponsored by IBM
PRESENTATION TRANSCRIPT: In this presentation transcript, learn about the technologies and business models that enable real-time connections with customers and partners, and find out the characteristics to look for when selecting a cloud integration platform.
Posted: 18 Dec 2010 | Published: 18 Dec 2010

IBM

Minimizing Distressed Shipments
sponsored by IBM
CASE STUDY: Read this case study to learn how Lombardi Teamworks® helped a major computer manufacturer gain a complete understanding of the distressed shipment process and orchestrate efficient responses to returns. Read on to learn to learn how this large computer manufacturer saved 2 million dollars per quarter with Lombardi Teamworks®.
Posted: 18 Dec 2010 | Published: 18 Dec 2010

IBM

Major Grocer Upgrades HR Processes
sponsored by IBM
CASE STUDY: This case study explains how when a major grocer needed to keep pace with hiring needs because of rapid growth and they needed to ensure consistent and timely response to HR events they turned to Lombardi Teamworks® to help them extend their processes out to the local stores and to efficiently manage HR requests.
Posted: 18 Dec 2010 | Published: 18 Dec 2010

IBM

Delivering OLAP Analytics with Oracle Business Intelligence Enterprise Edition 11g
sponsored by Oracle Corporation
PRODUCT DEMO: This product demo illustrates the processes and benefits inherent in a BI solution that provides a common, unified environment that combines OLAP and relational-style analysis for a faster and more in-depth decision process.
Posted: 16 Dec 2010 | Premiered: 16 Dec 2010

Oracle Corporation

Case Study: University College London Hospitals (UCLH)
sponsored by IBM
CASE STUDY: This case study explains how UCLH implemented a patient tracking system (PTS) with Lombardi Teamworks at its core, which alerts them when a patient is delayed in their treatment pathway before they go over their 18wkRTT and allows them to only have to enter patient information once into the system instead of multiple times.
Posted: 15 Dec 2010 | Published: 15 Dec 2010

IBM

Making the Case for BPM: A Benefits Checklist
sponsored by IBM
WHITE PAPER: BPM is the best investment a company can make in establishing a platform for continuous improvement. The challenge for many companies is justifying the BPM investment instead of traditional paths for solving process problems – like buying an application or building a custom application. This paper provides a virtual checklist for the benefits.
Posted: 15 Dec 2010 | Published: 15 Dec 2010

IBM

11 Habits for Highly Successful BPM Programs: Proven Steps for Getting Started with Process Improvement
sponsored by IBM
WHITE PAPER: Read this paper for an outline of the steps an organization needs to take to achieve enterprise-wide business process management success.
Posted: 15 Dec 2010 | Published: 15 Dec 2010

IBM

Large Insurance Provider Automates Invoice Disputes
sponsored by IBM
CASE STUDY: Read this case study to learn how this insurance provider then turned to Teamworks. With Teamworks they were able to implement a process that automates routing of disputes, streamlines research timelines, and gives managers control of all disputes being processed. Learn all of the benefits this insurance company reaped from deploying Teamworks.
Posted: 15 Dec 2010 | Published: 15 Dec 2010

IBM

Implementing BPM to Drive Profitable Sales in TeliaSonera Finland
sponsored by IBM
CASE STUDY: Read this case study to learn how TeliaSonera Business Services used Lombardi Blueprint™ collaborative process modeling and prioritization tool and Teamworks BPM suite to design and automate the sales business processes so that they are controlled and easily managed. Read on to learn the benefits they experienced from turning to Lombardi.
Posted: 15 Dec 2010 | Published: 15 Dec 2010

IBM

Optimization Applications in the Energy and Power Industries - IBM ILOG Optimization White Paper
sponsored by IBM
WHITE PAPER: This white paper shows how mathematical optimization enables the rapid development and deployment of applications that address the energy and power industries’ most pressing issues, including climate change, grid utilization, market restructuring and Enterprise IT.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

Solve Your Toughest Planning and Scheduling Problems with Mathematical Optimization - IBM ILOG Optimization White Paper
sponsored by IBM
WHITE PAPER: Optimization is unique simply by being the mathematical discipline focused on efficiency. Along with statistics and predictive analytics, it is one of the two mathematical disciplines used most frequently in the world of business. Download this white paper to learn how to solve your toughest planning and scheduling problems.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

Moving Towards Customer-Centric Pricing: From Strategy to Implementation, the New Opportunities for Banks to Compete in the Current Economic Downturn
sponsored by IBM
WHITE PAPER: Pricing is a strategic weapon for acquiring new customers and, as importantly, retaining existing ones. As such, effective and innovative pricing strategies are crucial for banks to achieve organic growth. This white paper argues that banks need more than ever technologies such as the BRMS to effectively manage their pricing policies.
Posted: 12 Dec 2010 | Published: 12 Dec 2010

IBM

ILOG Solutions for E-Government
sponsored by IBM
WHITE PAPER: This solution brief explains how IBM ILOG solutions help government agencies accelerate policy implementation, automate key processes, extend legacy systems and reduce development time and risk.
Posted: 12 Dec 2010 | Published: 12 Dec 2010

IBM

Test and simulate rules using WebSphere ILOG Business Rules Management System
sponsored by IBM
PRODUCT DEMO: Learn how WebSphere ILOG BRMS allows organizations to easily adapt business rules while ensuring compliance with policy requirements and analyzing the business impact of changes against key KPIs. You will see how the BRMS is used in the back office to create eligibility rules that will be used to automatically screen auto insurance applicants.
Posted: 12 Dec 2010 | Premiered: 12 Dec 2010

IBM

Author and deploy rules using WebSphere ILOG JRules Business Rules Management System
sponsored by IBM
PRODUCT DEMO: Learn how the WebSphere ILOG JRules BRMS can automate decision making for data validation, eligibility and pricing in a real-world scenario. This demo shows how JRules BRMS allows organizations to gain a competitive advantage by adapting business systems to evolve with changing business policies and decisions.
Posted: 12 Dec 2010 | Premiered: 12 Dec 2010

IBM
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BUSINESS PROCESSES DEFINITION (continued): … A business process is a set of coordinated tasks and activities, conducted by both people and equipment, that will lead to accomplishing a specific organizational goal. Business process management (BPM) is a systematic approach to improving those processes. The Business Process Management Initiative (BPMI), a non-profit organization, exists to promote the standardization of common business processes, as a means of furthering e-business and business-to-business (B2B) development. To this end, the organization has developed the Business Process Modeling Language (BPML), an Extensible Markup Language (XML)-based metalanguage for modeling business processes.
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