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Business Modelling Reports
 
Journal of Management Excellence: Organizing for Management Excellence
sponsored by Oracle Corporation
JOURNAL ARTICLE: Many organizations have achieved dramatic performance improvements by sustaining a focus on strategy implementation. We have captured and codified a body of knowledge from these successful organizations that provides the foundation for an emerging professional function focused on the management of strategy.
Posted: 01 Oct 2010 | Published: 01 Sep 2008

Oracle Corporation

The Dollars and Sense of Web Identity Management: How Saas Cuts the High Costs of Web Access and SSO by 75%
sponsored by Symplified
WHITE PAPER: This analysis presented by Symplified, shows the compelling Software as a Service (SaaS) Total Cost of Ownership (TCO) advantages over software, driving identity lifecycle costs down by more than 75% based on real-world data. Read this paper to learn more
Posted: 19 Aug 2008 | Published: 19 Aug 2008

Symplified

Business Strategy for Cloud Providers: The Case for Potential Cloud Services Providers
sponsored by IBM
WHITE PAPER: This paper is focused on helping those who want to emerge aswinners in the new cloud provider marketplace. Read on to learn tips for creating a winning cloud provider business strategy and model.
Posted: 21 Sep 2010 | Published: 29 Sep 2009

IBM

First Contact Resolution
sponsored by Pegasystems
EBOOK: Contact centers have perfected the art of tracking customer inquiries, but first contact resolution is still alluding them.  The key to solving the problem-- not just answering, but resolving the issue.
Posted: 10 May 2011 | Published: 10 May 2011

Pegasystems

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times
sponsored by SAP America, Inc.
PODCAST: In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run.
Posted: 14 Apr 2009 | Premiered: Apr 14, 2009

SAP America, Inc.

Establishing a Culture of Measurement - A Practical Guide to BI
sponsored by Information Builders
WHITE PAPER: Learn how Information Builders' philosophy of business intelligence will help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization.
Posted: 19 Jun 2008 | Published: 01 Sep 2003

Information Builders

Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics)
sponsored by myDIALS Inc.
WHITE PAPER: This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes.
Posted: 04 Nov 2009 | Published: 04 Nov 2009

myDIALS Inc.

Presentation Transcript: Making Real-Time Business Connections with Cloud-Scale Integration
sponsored by IBM
PRESENTATION TRANSCRIPT: In this presentation transcript, learn about the technologies and business models that enable real-time connections with customers and partners, and find out the characteristics to look for when selecting a cloud integration platform.
Posted: 18 Dec 2010 | Published: 18 Dec 2010

IBM

How CIOs Can Drive Growth, Business Flexibility and Innovation in a Flex-Pon-Sive* Company
sponsored by IBM
WHITE PAPER: Aligning IT with business and focusing on business models and processes is the key to enabling flexibility. Read this paper to learn how SOA can help your organization improve its flexibility while increasing revenue.
Posted: 15 Nov 2007 | Published: 01 Apr 2007

IBM

Market-based Government through Innovation: How Public Sector Leaders Are Improving Collaboration and Focusing on Citizens
sponsored by IBM Line of Business
WHITE PAPER: This paper explores how enhancing collaboration among government groups, citizens and others can enable a more "market-based" approach to processes and can help improve service delivery.
Posted: 27 Feb 2008 | Published: 01 Aug 2006

IBM Line of Business
 
 
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