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Business Modelling

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Negotiating cloud contracts
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This article, drawing on sources including interviews with cloud computing providers, users and other market actors, is the first in-depth research into how cloud contracts are negotiated.
Posted: 24 Jan 2013 | Published: 24 Jan 2013

ComputerWeekly.com

The Coming Carrier Network Infrastructure - A Very Different Landscape New Partnerships, New Business Models for Tomorrow's Telcos
sponsored by Alcatel-Lucent
WHITE PAPER: To compete in this new environment, operators are rethinking their business models and are turning to outsourcing arrangements as a way to enhance their competitive positioning. Ownership of the network infrastructure is increasingly being viewed a...
Posted: 06 May 2008 | Published: 01 Jan 2007

Alcatel-Lucent

How CIOs Can Drive Growth, Business Flexibility and Innovation in a Flex-Pon-Sive* Company
sponsored by IBM Software Group
WHITE PAPER: Uncover how to drive innovation and growth in your business by downloading this white paper.
Posted: 20 Jun 2007 | Published: 01 Apr 2007

IBM Software Group

eBizQ.net E-Book: Dynamic case management: A powerful weapon in the war on ‘untamed processes’ - Part Two
sponsored by IBM
EBOOK: Fortunately, dynamic case management (DCM) can help enterprises deal with dysfunctional processes. This expert e-book, part two of a series on process management, will introduce readers to DCM, define untamed processes and explore such processes in the context of enterprise resource planning (ERP) and integration.
Posted: 30 Aug 2011 | Published: 30 Aug 2011

IBM

Backup Express and NetApp: Remote Site Business Continuity with Syncsort BEX Advanced Recovery and NetApp FAS Systems
sponsored by Syncsort
WHITE PAPER: This paper explains the low cost and high speed of Advanced Technology Attachment (ATA) disks. It explains how they enable near-instant recovery from past points in time, and employ new technologies that maximize the speed of data transfers.
Posted: 13 Aug 2008 | Published: 01 Aug 2008

Syncsort

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times
sponsored by SAP America, Inc.
WEBCAST: This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run.
Posted: 13 Mar 2009 | Premiered: Mar 31, 2009, 12:00 EDT (16:00 GMT)

SAP America, Inc.

How CIOs Can Drive Growth, Business Flexibility and Innovation in a Flex-Pon-Sive* Company
sponsored by IBM
WHITE PAPER: Aligning IT with business and focusing on business models and processes is the key to enabling flexibility. Read this paper to learn how SOA can help your organization improve its flexibility while increasing revenue.
Posted: 15 Nov 2007 | Published: 01 Apr 2007

IBM

Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics)
sponsored by myDIALS Inc.
WHITE PAPER: This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes.
Posted: 04 Nov 2009 | Published: 04 Nov 2009

myDIALS Inc.

First Contact Resolution
sponsored by Pegasystems
EBOOK: Contact centers have perfected the art of tracking customer inquiries, but first contact resolution is still alluding them.  The key to solving the problem-- not just answering, but resolving the issue.
Posted: 10 May 2011 | Published: 10 May 2011

Pegasystems

Journal of Management Excellence: Creating Value, Part II
sponsored by Oracle Corporation
JOURNAL ARTICLE: This collection of journal articles is focused on the concept of creating value and its importance as the key element for enterprise performance management (EPM).
Posted: 21 Mar 2011 | Published: 01 May 2009

Oracle Corporation
 
 
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