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Business Modelling Reports
 
Build for Change – the Risk of Customerpocalypse
sponsored by ComputerWeekly.com
BOOK: The enterprise must focus on how it engages customers and responds to their expectations, or face Customerpocalypse, writes Alan Trefler, in this extract from his book Build for Change.
Posted: 15 Aug 2014 | Published: 15 Aug 2014

ComputerWeekly.com

Expert Checklist: 11 Steps for Aligning Your BC/DR Program with Business Needs
sponsored by SearchStorage.com
EGUIDE: This e-guide provides an expert checklist for developing a successful business continuity program, designed with the specific needs of your organization in mind.
Posted: 25 Jul 2013 | Published: 25 Jul 2013

SearchStorage.com

Backup Express and NetApp: Remote Site Business Continuity with Syncsort BEX Advanced Recovery and NetApp FAS Systems
sponsored by Syncsort
WHITE PAPER: This paper explains the low cost and high speed of Advanced Technology Attachment (ATA) disks. It explains how they enable near-instant recovery from past points in time, and employ new technologies that maximize the speed of data transfers.
Posted: 13 Aug 2008 | Published: 01 Aug 2008

Syncsort

Driving Operational Innovation with Lean Six Sigma
sponsored by IBM Line of Business
WHITE PAPER: Learn how industry leaders such as the companies profiled in this study are using Lean Six Sigma approaches to enable significant innovation opportunities that have far-reaching impacts on their businesses.
Posted: 29 Nov 2007 | Published: 01 Jan 2007

IBM Line of Business

Service Oriented Architecture Design Principles for Dummies
sponsored by IBM
EBOOK: This comprehensive e-book serves as an introduction to service-oriented architecture (SOA) and explores best practices, challenges, and lessons learned about SOA implementation from market-leading companies across all business sectors.
Posted: 15 May 2013 | Published: 31 Dec 2009

IBM

How CIOs Can Drive Growth, Business Flexibility and Innovation in a Flex-Pon-Sive* Company
sponsored by IBM
WHITE PAPER: Aligning IT with business and focusing on business models and processes is the key to enabling flexibility. Read this paper to learn how SOA can help your organization improve its flexibility while increasing revenue.
Posted: 15 Nov 2007 | Published: 01 Apr 2007

IBM

Presentation Transcript: Making Real-Time Business Connections with Cloud-Scale Integration
sponsored by IBM
PRESENTATION TRANSCRIPT: In this presentation transcript, learn about the technologies and business models that enable real-time connections with customers and partners, and find out the characteristics to look for when selecting a cloud integration platform.
Posted: 18 Dec 2010 | Published: 18 Dec 2010

IBM

How Salesforce.com Transformed its Business to Agile
sponsored by CA Technologies.
WEBCAST: Join this webcast to discover how cloud computing leader Salesforce.com transformed their software development process to Agile. Come and hear from expert Steve Greene, who led Salesforce.com’s transformation to Agile.
Posted: 13 Sep 2010 | Premiered: Sep 21, 2010, 11:00 EDT (15:00 GMT)

CA Technologies.

Are You Ready For a New Era in B2B Collaboration?
sponsored by IBM
WHITE PAPER: This white paper examines what companies can do to modernize their approach to business-to-business collaboration in response to trends like globalization, consumerization, and mobility.
Posted: 03 Sep 2014 | Published: 31 Mar 2014

IBM

First Contact Resolution
sponsored by Pegasystems
EBOOK: Contact centers have perfected the art of tracking customer inquiries, but first contact resolution is still alluding them.  The key to solving the problem-- not just answering, but resolving the issue.
Posted: 10 May 2011 | Published: 10 May 2011

Pegasystems
 
 
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