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Business Modeling Reports
Build for Change – the Risk of Customerpocalypse
sponsored by
BOOK: The enterprise must focus on how it engages customers and responds to their expectations, or face Customerpocalypse, writes Alan Trefler, in this extract from his book Build for Change.
Posted: 15 Aug 2014 | Published: 15 Aug 2014

Negotiating cloud contracts
sponsored by
ESSENTIAL GUIDE: This article, drawing on sources including interviews with cloud computing providers, users and other market actors, is the first in-depth research into how cloud contracts are negotiated.
Posted: 24 Jan 2013 | Published: 24 Jan 2013

Backup Express and NetApp: Remote Site Business Continuity with Syncsort BEX Advanced Recovery and NetApp FAS Systems
sponsored by Syncsort
WHITE PAPER: This paper explains the low cost and high speed of Advanced Technology Attachment (ATA) disks. It explains how they enable near-instant recovery from past points in time, and employ new technologies that maximize the speed of data transfers.
Posted: 13 Aug 2008 | Published: 01 Aug 2008


BI: The Inconvenient Truth
sponsored by Kalido
WHITE PAPER: What’s the truth behind the failure of many BI projects? Read this paper to learn the main factors leading to disappointment. These pitfalls are not those of new entrants to BI but have been repeated by smart and well managed companies worldwide.
Posted: 04 Jun 2008 | Published: 01 Jan 2008


The Enterprise of the Future: Implications for the CIO
sponsored by IBM
WHITE PAPER: The purpose of this paper is to highlight the key insights from the IBM Global CEO Study and relate them to the new CIO challenge: driving transformation as "change leaders" and implementing transformation as "change agents".
Posted: 11 Feb 2009 | Published: 10 Feb 2009


Plugging in the Consumer: Innovating Utilitiy Business Models for the Future
sponsored by IBM Line of Business
WHITE PAPER: Plugging in the Consumer: Innovating utility business models for the future. The confluence of climate change concerns,rising energy costs and technology advances leading to greater consumer involvement is now radically redefining.
Posted: 29 Nov 2007 | Published: 01 Nov 2007

IBM Line of Business

The Best Strategies for a Successful CRM Strategy Implementation
sponsored by Epicor Software Corporation
WHITE PAPER: How to have a successful customer relationship management (CRM) implementation.
Posted: 23 May 2011 | Published: 23 May 2011

Epicor Software Corporation

The Seven MegaTrends of Professional Services: The Forces That Are Transforming Professional Services Industries and How to Respond
sponsored by Epicor Software Corporation
WHITE PAPER: In this paper we will study the seven MegaTrends of professional services that will provide us with a sound foundation for responding strategically, and taking advantage of these fundamental changes.
Posted: 03 Oct 2005 | Published: 01 Sep 2005

Epicor Software Corporation

Transform the Customer Experience with Pega CRM
sponsored by Pegasystems
WHITE PAPER: For years, companies have tried to serve customers in a way that would lead to brand loyalty.  While traditional CRM systems have failed to deliver, a new approach might be just what companies need.
Posted: 11 May 2011 | Published: 11 May 2011


IBM Advances Research Through Cloud Computing to Help Solve Real-World Problems
sponsored by IBM
VIDEO: Watch this video to see how IBM is helping research organizations take advantage of cloud computing solutions to help these groups do more with less.
Posted: 22 Sep 2010 | Premiered: 22 Sep 2010

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