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Business ModelingReports
 
Three Capabilities to Fuel Today’s Dynamic Planning, Analysis and Forecasting
sponsored by IBM
WHITE PAPER: This whitepaper reviews the three main capabilities that organizations need to focus on in order to make intelligent business choices and steer their organization in the right direction.
Posted: 07 Nov 2013 | Published: 07 Nov 2013

IBM

The Coming Carrier Network Infrastructure - A Very Different Landscape New Partnerships, New Business Models for Tomorrow's Telcos
sponsored by Alcatel-Lucent
WHITE PAPER: To compete in this new environment, operators are rethinking their business models and are turning to outsourcing arrangements as a way to enhance their competitive positioning. Ownership of the network infrastructure is increasingly being viewed a...
Posted: 06 May 2008 | Published: 01 Jan 2007

Alcatel-Lucent

The Best Strategies for a Successful CRM Strategy Implementation
sponsored by Epicor Software Corporation
WHITE PAPER: How to have a successful customer relationship management (CRM) implementation.
Posted: 23 May 2011 | Published: 23 May 2011

Epicor Software Corporation

Business Process Management, Service-Oriented Architecture, and Web 2.0: Business Transformation or Train Wreck?
sponsored by Oracle Corporation
WHITE PAPER: Read this white paper for a discussion of the benefits and risks associated with the solution provided by the convergence of business process management, service-oriented architecture, and Web 2.0.
Posted: 27 Oct 2010 | Published: 28 Aug 2008

Oracle Corporation

Next-Generation Managed Services: The Key to Business Transformation
sponsored by Alcatel-Lucent
WHITE PAPER: This paper will address various transformational managed services business model options such as Managed Infrastructure, Managed End to End Services Operations and Full Outsourcing (Virtual Telco), and how they help Communications Service Provider achieve not only cost transformation but also business transformation.
Posted: 19 Aug 2010 | Published: 19 Aug 2010

Alcatel-Lucent

Market-based Government through Innovation: How Public Sector Leaders Are Improving Collaboration and Focusing on Citizens
sponsored by IBM Line of Business
WHITE PAPER: This paper explores how enhancing collaboration among government groups, citizens and others can enable a more "market-based" approach to processes and can help improve service delivery.
Posted: 27 Feb 2008 | Published: 01 Aug 2006

IBM Line of Business

The Power of Many: ABC's of Collaborative Innovation throughout Extended Enterprise
sponsored by IBM Line of Business
WHITE PAPER: The IBM Global CEO Study 2006 found that, to drive innovation, many top CEOs are collaborating beyond their organizations - with their extended networks of suppliers, customers, business partners and others
Posted: 29 Nov 2007 | Published: 01 Apr 2007

IBM Line of Business

SAP CRM Rapid Deployment Solution
sponsored by SAP America, Inc.
RESOURCE CENTER: See how the SAP CRM Rapid Deployment Solution – helps organizations to get essential CRM capabilities, quickly at an affordable price and provides customers options to grow as their businesses grow
Posted: 23 Mar 2011 | Published: 23 Mar 2011

SAP America, Inc.

First Contact Resolution
sponsored by Pegasystems
EBOOK: Contact centers have perfected the art of tracking customer inquiries, but first contact resolution is still alluding them.  The key to solving the problem-- not just answering, but resolving the issue.
Posted: 10 May 2011 | Published: 10 May 2011

Pegasystems

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times
sponsored by SAP America, Inc.
WEBCAST: This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run.
Posted: 13 Mar 2009 | Premiered: Mar 31, 2009, 12:00 EDT (16:00 GMT)

SAP America, Inc.
 
 
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