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Business Modeling Reports
 
2016 State of Crowdsourced Innovation
sponsored by Spigit
WHITE PAPER: Read this report to discover the 2016 landscape of crowdsourced innovation, highlighting essential best practices for running sustainable innovation programs. Download now to learn why enterprises are tapping crowdsourcing as a way to innovate, and what returns you should expect.
Posted: 22 Jun 2016 | Published: 22 Jun 2016

Spigit

Build for Change – the Risk of Customerpocalypse
sponsored by ComputerWeekly.com
BOOK: The enterprise must focus on how it engages customers and responds to their expectations, or face Customerpocalypse, writes Alan Trefler, in this extract from his book Build for Change.
Posted: 15 Aug 2014 | Published: 15 Aug 2014

ComputerWeekly.com

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times
sponsored by SAP America, Inc.
PODCAST: In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run.
Posted: 14 Apr 2009 | Premiered: Apr 14, 2009

SAP America, Inc.

The Dollars and Sense of Web Identity Management: How Saas Cuts the High Costs of Web Access and SSO by 75%
sponsored by Symplified
WHITE PAPER: This analysis presented by Symplified, shows the compelling Software as a Service (SaaS) Total Cost of Ownership (TCO) advantages over software, driving identity lifecycle costs down by more than 75% based on real-world data. Read this paper to learn more
Posted: 19 Aug 2008 | Published: 19 Aug 2008

Symplified

Business Process Management, Service-Oriented Architecture, and Web 2.0: Business Transformation or Train Wreck? (Spanish version)
sponsored by Oracle Corporation
WHITE PAPER: Read this white paper for a discussion of the benefits and risks associated with the solution provided by the convergence of business process management, service-oriented architecture, and Web 2.0.
Posted: 27 Oct 2010 | Published: 28 Aug 2008

Oracle Corporation

Presentation Transcript: Making Real-Time Business Connections with Cloud-Scale Integration
sponsored by IBM
PRESENTATION TRANSCRIPT: In this presentation transcript, learn about the technologies and business models that enable real-time connections with customers and partners, and find out the characteristics to look for when selecting a cloud integration platform.
Posted: 18 Dec 2010 | Published: 18 Dec 2010

IBM

How Salesforce.com Transformed its Business to Agile
sponsored by CA Technologies.
WEBCAST: Join this webcast to discover how cloud computing leader Salesforce.com transformed their software development process to Agile. Come and hear from expert Steve Greene, who led Salesforce.com’s transformation to Agile.
Posted: 13 Sep 2010 | Premiered: Sep 21, 2010, 11:00 EDT (15:00 GMT)

CA Technologies.

Three Capabilities to Fuel Today’s Dynamic Planning, Analysis and Forecasting
sponsored by IBM
WHITE PAPER: This whitepaper reviews the three main capabilities that organizations need to focus on in order to make intelligent business choices and steer their organization in the right direction.
Posted: 07 Nov 2013 | Published: 07 Nov 2013

IBM

Smart SOA Tutorial
sponsored by IBM
SOFTWARE DEMO: SOA is a business-driven IT approach that supports integrating a business as linked, repeatable business tasks, or services, but pursuing SOA on an ad-hoc scattered basis can dramatically reduce its benefits.
Posted: 29 May 2008 | Premiered: 29 May 2008

IBM

First Contact Resolution
sponsored by Pegasystems
EBOOK: Contact centers have perfected the art of tracking customer inquiries, but first contact resolution is still alluding them.  The key to solving the problem-- not just answering, but resolving the issue.
Posted: 10 May 2011 | Published: 10 May 2011

Pegasystems
 
 
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