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Business Modeling Reports
 
6 Ways to Nurture your Business During Growth Spurts
sponsored by ConnectWise
WHITE PAPER: Driving business growth is as much about working smart as it is about working hard. The following white paper examines many of the typical challenges that face businesses and offers 6 ways to nurture your business for success.
Posted: 15 Dec 2014 | Published: 15 Dec 2014

ConnectWise

Smart SOA Tutorial
sponsored by IBM
SOFTWARE DEMO: SOA is a business-driven IT approach that supports integrating a business as linked, repeatable business tasks, or services, but pursuing SOA on an ad-hoc scattered basis can dramatically reduce its benefits.
Posted: 29 May 2008 | Premiered: 29 May 2008

IBM

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times
sponsored by SAP America, Inc.
WEBCAST: This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run.
Posted: 13 Mar 2009 | Premiered: Mar 31, 2009, 12:00 EDT (16:00 GMT)

SAP America, Inc.

First Contact Resolution
sponsored by Pegasystems
EBOOK: Contact centers have perfected the art of tracking customer inquiries, but first contact resolution is still alluding them.  The key to solving the problem-- not just answering, but resolving the issue.
Posted: 10 May 2011 | Published: 10 May 2011

Pegasystems

Establishing a Culture of Measurement - A Practical Guide to BI
sponsored by Information Builders
WHITE PAPER: Learn how Information Builders' philosophy of business intelligence will help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization.
Posted: 19 Jun 2008 | Published: 01 Sep 2003

Information Builders

SAP CRM Rapid Deployment Solution
sponsored by SAP America, Inc.
RESOURCE CENTER: See how the SAP CRM Rapid Deployment Solution – helps organizations to get essential CRM capabilities, quickly at an affordable price and provides customers options to grow as their businesses grow
Posted: 23 Mar 2011 | Published: 23 Mar 2011

SAP America, Inc.

Business Process Management, Service-Oriented Architecture, and Web 2.0: Business Transformation or Train Wreck?
sponsored by Oracle Corporation
WHITE PAPER: Read this white paper for a discussion of the benefits and risks associated with the solution provided by the convergence of business process management, service-oriented architecture, and Web 2.0.
Posted: 27 Oct 2010 | Published: 28 Aug 2008

Oracle Corporation

Business Strategy for Cloud Providers: The Case for Potential Cloud Services Providers
sponsored by IBM
WHITE PAPER: This paper is focused on helping those who want to emerge aswinners in the new cloud provider marketplace. Read on to learn tips for creating a winning cloud provider business strategy and model.
Posted: 21 Sep 2010 | Published: 29 Sep 2009

IBM

Transform the Customer Experience with Pega CRM
sponsored by Pegasystems
WHITE PAPER: For years, companies have tried to serve customers in a way that would lead to brand loyalty.  While traditional CRM systems have failed to deliver, a new approach might be just what companies need.
Posted: 11 May 2011 | Published: 11 May 2011

Pegasystems

Driving Operational Innovation with Lean Six Sigma
sponsored by IBM Line of Business
WHITE PAPER: Learn how industry leaders such as the companies profiled in this study are using Lean Six Sigma approaches to enable significant innovation opportunities that have far-reaching impacts on their businesses.
Posted: 29 Nov 2007 | Published: 01 Jan 2007

IBM Line of Business
 
 
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