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DEFINITION: General management and measurement of IT costs, operations, efficiency and effectiveness and its impact on the organization.
Business ManagementReports
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Gartner Webinar: SaaS and IT Service Management
sponsored by FrontRange Solutions Inc.
WEBCAST: Join Gartner analyst David Coyle in this on-demand webcast for an inside look at software as a service (SaaS) and IT service management, and learn how SaaS can benefit your organization.
Posted: 05 Jul 2013 | Premiered: Dec 31, 2011

FrontRange Solutions Inc.

Emerging Expectations of CIO's
sponsored by FrontRange Solutions Inc.
WEBCAST: Consult this on-demand webcast today to learn about the role and expectations of the modern CIO, and find out what skills and competencies are required to be successful in the position.
Posted: 03 Jul 2013 | Premiered: Mar 27, 2013

FrontRange Solutions Inc.

Hybrid ITSM Webinar
sponsored by FrontRange Solutions Inc.
WEBCAST: Join Gartner analyst Jarod Greene in this on-demand webinar to explore the capabilities and requirements of next-generation IT service management (ITSM), and identify the deployment model that makes the most sense with your business: cloud, on-premise, or a combination of both.
Posted: 02 Jul 2013 | Premiered: Dec 31, 2012

FrontRange Solutions Inc.

A 'Future Proof' Hybrid Model and IT Client Management Complement ITSM
sponsored by FrontRange Solutions Inc.
ANALYST REPORT: This analyst report takes an inside look at the IT service management (ITSM) landscape and explores one vendor's ITSM and client management offerings. Inside, discover an analysis of ITSM strengths and weaknesses, the benefits of flexible ITSM deployment, and more.
Posted: 02 Jul 2013 | Published: 25 Apr 2013

FrontRange Solutions Inc.

RagingWire Enhances Client Service, Cuts Incident Management Costs 30%
sponsored by FrontRange Solutions Inc.
CASE STUDY: In this brief case study, learn how the right cloud service management solution allowed data center colocation company RagingWire to enhance the experience of customers, improve automation, cut costs, and more.
Posted: 01 Jul 2013 | Published: 31 Dec 2012

FrontRange Solutions Inc.

Finally- A Flexible, Powerful and Complete Solution to IT Service Management
sponsored by FrontRange Solutions Inc.
CASE STUDY: This case study explains how global construction and machinery company BAUER AG found success with IT service management by selecting the right solution, allowing them to realize high scalability and flexibility, easy integration, and more.
Posted: 01 Jul 2013 | Published: 01 Jul 2013

FrontRange Solutions Inc.

IT in Search of Integrated Service Management
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This brief resource explores the critical factors that are holding businesses back from realizing an evolved, integrated approach to IT service management, and offers guidance to help your organization move forward.
Posted: 28 Jun 2013 | Published: 28 Jun 2013

FrontRange Solutions Inc.

BPO Edge Finance and Accounting Edition 2013
sponsored by HP
EBOOK: In this resource, learn how finance and accounting innovations can spur strategic initiatives, the importance of standardizing processes, how big data can lead to big opportunities, and much more.
Posted: 24 Jun 2013 | Published: 31 May 2013

HP

Emerging Trends in Project Management
sponsored by Global Knowledge
WHITE PAPER: The technical aspects of managing projects notwithstanding, project managers are increasingly asked to lead the organization in transformative ways. Read on to uncover the top trends shaping the world of project management.
Posted: 17 Jun 2013 | Published: 17 Jun 2013

Global Knowledge

Understand Cloud ERP
sponsored by IFS
WEBCAST: This on-demand webcast dispels the confusion surrounding cloud enterprise resource planning (ERP). Inside, find out how cloud ERP works, uncover the key benefits it can offer your organization, learn about executive perceptions and misconceptions, and more.
Posted: 11 Jun 2013 | Premiered: Jun 11, 2013

IFS

Performance Management in Financial Services Isn’t Only for Executives
sponsored by Information Builders
WHITE PAPER: Sponsored by Information Builders, this Ventana research paper explains how performance management can improve operations while aligning processes with strategy and goals.
Posted: 03 May 2013 | Published: 31 Dec 2012

Information Builders

Can Your Business Intelligence Environment Handle Data Growth?
sponsored by Information Builders
WHITE PAPER: This resource introduces embedded data stores as an answer to your business intelligence (BI) performance problems. Inside, learn how embedded data stores can improve reporting and analytic performance – even in the face of rapidly growing data volumes.
Posted: 03 May 2013 | Published: 31 Dec 2012

Information Builders

Achieving a Single View of the Citizen With Information Management
sponsored by Information Builders
WHITE PAPER: This resource explores how creating a single view of the citizen by consolidating and synchronizing data can empower government agencies to support enhanced, information-based decision-making, improve operational performance, and more.
Posted: 03 May 2013 | Published: 31 Dec 2012

Information Builders

Healthcare Performance Management Isn’t Only for Executives
sponsored by Information Builders
WHITE PAPER: Sponsored by Information Builders, this Ventana research paper can help your organization understand and apply healthcare performance management across the entire set of patient and provider processes.
Posted: 02 May 2013 | Published: 31 Dec 2012

Information Builders

A New Era of IT
sponsored by Information Builders
WHITE PAPER: This resource explores how combining the right business intelligence (BI) platform with an expert integrated system will allow you to reorient and optimize IT practices for cloud computing, resulting in better performance, scalability, reliability, and more.
Posted: 02 May 2013 | Published: 31 Dec 2012

Information Builders

How to make technology a catalyst for high performance finance
sponsored by Infor
WHITE PAPER: Check out this white paper to examine the forces of today that are converging to change the role of the finance and explore how technology is providing new ways to solve old problems.
Posted: 09 Jul 2013 | Published: 09 Jul 2013

Infor

CIO Insights: Fortifying ITIL and Change Management Strategies for Business Benefit
sponsored by FrontRange Solutions Inc.
EGUIDE: This expert e-guide provides tips and tactics to help you fortify your IT Infrastructure Library (ITIL) framework in order to achieve significant IT and business benefits. Also inside, count down four ways that you can improve your change management strategy.
Posted: 08 Jul 2013 | Published: 08 Jul 2013

FrontRange Solutions Inc.

CIO Tips for Seeing the ITIL Light
sponsored by FrontRange Solutions Inc.
EGUIDE: CIOs often struggle to understand how the IT Infrastructure Library (ITIL) framework can be beneficial to their organization. This expert e-guide will help make the business case for ITIL adoption, providing an overview of the monetary benefits of ITIL as well as tips for viewing ITIL technology in a friendlier light.
Posted: 08 Jul 2013 | Published: 08 Jul 2013

FrontRange Solutions Inc.

Hybrid IT Service Management
sponsored by FrontRange Solutions Inc.
VIDEO: This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
Posted: 28 Jun 2013 | Premiered: 28 Jun 2013

FrontRange Solutions Inc.

Accelerate App Delivery, Improve App Performance, and Spur Innovation
sponsored by CA Technologies.
WHITE PAPER: Learn about a set of application performance management (APM) and capacity management solutions that together facilitate information sharing between your DevOps teams, in end leading to better app deployments, improved monitoring, lowered number of risks, and reduced repair times.
Posted: 28 Jun 2013 | Published: 31 Aug 2012

CA Technologies.

EMA Radar™ for Advanced Performance Analytics (APA) Use Cases: Q4 2012
sponsored by Hewlett-Packard Limited
WHITE PAPER: This EMA Radar Report details how a suite of advanced performance analytics (APA) solutions combines predictive analytics with a dynamic service model to provide an intelligent framework around alerts, help you achieve faster MTTR, proactively manage application performance, and much more.
Posted: 28 Jun 2013 | Published: 31 Dec 2012

Hewlett-Packard Limited

IT Services: A Management model for CIOs
sponsored by CenterBeam
EGUIDE: This expert e-guide explains how IT services and managed service providers (MSPs) deliver strategic value to the organizations that use them, and offers tips for choosing the right MSP. Also inside, learn why savvy CIOs are flocking to cloud computing.
Posted: 26 Jun 2013 | Published: 26 Jun 2013

CenterBeam

CIO Decisions E-Zine: Turning ‘Dirty Data’ into Business Insights for your Customers
sponsored by SearchCIO.com
EZINE: In this issue of CIO Decisions e-zine, we examine how CIOs can lead the way in turning dirty data into business insights for their customers.
Posted: 05 Jun 2013 | Published: 05 Jun 2013

SearchCIO.com

IBM Sterling Supply Chain Visibility - Optimize your supply chain network through real-time, end-to-end visibility
sponsored by IBM
WHITE PAPER: Consult this resource to learn how greater visibility into the supply chain can help you effectively combat efficiency and performance challenges and pave the way for business success.
Posted: 07 May 2013 | Published: 31 Jul 2011

IBM

Real-Time BI Gives Performance Envelope a Big-Time Push
sponsored by SAS
EBOOK: This expert handbook offers practical advice that will help your organization evaluate, plan, and manage a real-time business intelligence (BI) and analytics deployment.
Posted: 06 May 2013 | Published: 31 Dec 2012

SAS
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