Organisations that are investing in key areas of IT and changing their mindset in the way they approach IT are well ahead of those just trying to save money, say analysts Clive Longbottom and Bob Tarzey.
This white paper discusses a specific set of best practices your organization can follow in order to ensure that your company maximizes the value of your customer data and sustains higher levels of revenues and profits.
This white paper demonstrates how hospitals can manage risk and keep critical IT infrastructure up and running. Read now to learn how HIT leaders can ensure a high availability IT infrastructure that can improve service and protect their business.
Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
This exclusive case study explores how one government department transformed their IT infrastructure by streamlining contracts to improve performance and productivity. Learn how they were able to design a new services framework model to provide access to supplier services and enhance collaboration.
CIOs often struggle to gain business insight that will allow them to make well-informed decisions. This video presents a scorecard tool that tracks the business value that IT provides, including customer satisfaction and operational excellence. Learn how to gain visibility across your organization for greater IT and business alignment.
Access the resource to discover the 5 stages of an effective IT risk mitigation program, the 5 components of efficiently managing IT risks and 5 questions to ponder when assessing risk solutions.
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