ITSM classroom: How to run IT as a business
sponsored by SearchCIO.com
VIRTUAL SEMINAR:
In this classroom, ITSM experts delve into topics that are top of mind for CIOs including how to run IT services as a business, apply lean principles to ITSM and shape the ITSM strategy around a product-centric view.
Posted: 08 Mar 2013 | Premiered: 11 Mar 2013
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Jaguar Land Rover drives better business decisions with a first-of-a-kind solution from IBM
sponsored by IBM
WHITE PAPER:
Discover how a custom management solution helps one IT team deliver accurate, integrated information, anytime and anywhere.
Posted: 24 Oct 2012 | Published: 29 Jun 2012
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Magic Quadrant for Asia/Pacific Network Service Providers
sponsored by NTT America, Inc., an NTT Communications company
ANALYST REPORT:
This Gartner Magic Quadrant for Asia/Pacific Network Service Providers (NSPs) evaluates 16 providers in the market to help you find the best option for your organization. View now to learn more!
Posted: 21 May 2013 | Published: 28 Nov 2012
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Maximize Uptime of Mission Critical IT Environments
sponsored by Oracle Corporation
WHITE PAPER:
Access this resource today to discover how Oracle Advanced Monitoring and Resolution enables you to deliver quality IT services and high system performance that your business demands with the least risk of downtime. Discover how you can reduce risks and make IT operations costs predictable.
Posted: 17 May 2013 | Published: 31 Dec 2011
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Mobile Apps Stores
sponsored by ComputerWeekly.com
ANALYST BRIEF:
Juniper Research analyses the growing market for mobile apps in this report extract.
Posted: 09 Mar 2012 | Published: 09 Mar 2012
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Monetising the Mobile Content Plan
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
This exclusive report for Computer Weekly readers by Juniper Research, offers a comprehensive briefing on the routes Mobile Network Operators (MNOs) taking to develop new business models.
Posted: 22 Mar 2013 | Published: 22 Mar 2013
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National Fibre Strategies
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
Arthur D Little assess five strategic models for deploying national fibre optic telecommunications networks that have been implemented by countries around the globe.
Posted: 07 Jun 2013 | Published: 07 Jun 2013
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Open Group: FAIR -ISO/IEC 27005 Cookbook
sponsored by ComputerWeekly.com
WHITE PAPER:
The purpose of this document is to help the security practitioner responsible for their organization’s risk estimation function to utilize The Open Group Risk Management Frameworkin an ISO/IEC 27005 structured process.
Posted: 24 Oct 2011 | Published: 02 Feb 2011
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OSINet Achieves “Greater than Expected Savings” with HP Chassis Router and Switches
sponsored by Hewlett-Packard Limited
CASE STUDY:
This case study provides a broken down look at how OSINet, an IT services provider, evaluated and selected the cloud solution they chose to help them provide end-to-end integrated communication to its international customers. Read more inside to discover some of the benefits.
Posted: 17 Aug 2012 | Published: 17 Aug 2012
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Ovum: CIO trends for 2011
sponsored by ComputerWeekly.com
WHITE PAPER:
The CIO needs to ensure that the IT function is in a position to help the organization benefit from opportunities that present themselves, creating a flexible IT environment that can exploit existing and emerging technologies to best advantage.
Posted: 21 Oct 2011 | Published: 21 Feb 2011
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Keeping Service Desk Simple
sponsored by Nimsoft, Inc.
WEBCAST:
Access this informative webcast to learn about an innovative service desk technology that was designed to simplify service desk processes and alleviate the common issues associated with legacy service desk systems.
Posted: 11 Jul 2012 | Premiered: Jul 1, 2012
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Key Points When Considering a Videoconferencing Platform/Manufacturer
sponsored by LifeSize
WHITE PAPER:
There are key points to consider when looking for a videoconferencing system. As independent Telecommunications and IT consultants, what we do is to evaluate various products and systems. Check out this paper to learn more about what to should consider when selecting a videoconferencing system, including cost, technology, features, and service.
Posted: 08 Mar 2011 | Published: 08 Mar 2011
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Mass Personalization: How relevance engines are revolutionizing mass communications
sponsored by xMatters, Inc.
WHITE PAPER:
Mass personalization eliminates the need to send the same message en masse at the same time. By reducing communication “noise,” mass personalization enables recipients to focus on what’s relevant to them at the moment that it matters. Read this paper to find out more.
Posted: 08 Sep 2010 | Published: 08 Sep 2010
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Mobilizing I.T. Support to Achieve Efficiency, Speed, and Effectiveness
sponsored by BMC Software, Inc.
WHITE PAPER:
To survive in today's economy, your IT organization will face increasing pressure to do more with less and work from anywhere at anytime. Imagine how much more productive your service desk personnel could be if they were able to periodically manage and respond to issues from the field, rather than having to check in at their desktops.
Posted: 26 Jan 2010 | Published: 26 Jan 2010
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Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs
sponsored by BMC Software, Inc.
WHITE PAPER:
Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, Strategies for Modernizing IT, Reducing Costs, and..
Posted: 17 Jun 2009 | Published: 15 Jun 2009
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Motorola Authorized Channel Partner Program: Wireless Broadband Solutions
sponsored by Motorola, Inc.
BROCHURE:
Motorola is introducing the Wireless Broadband Channel Partner Program, a plan that offers the successful ingredients for greater profits and true customer loyalty for your business.
Posted: 20 Nov 2007 | Published: 20 Nov 2007
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MOTOwi4 Wireless Broadband Solutions: Indoor & Outdoor Connectivity
sponsored by Motorola, Inc.
WHITE PAPER:
Read this white paper that details a solution that provides the ability to reach and connect people wherever they live or work and to deliver information-voice, video or data-at high speeds in real time.
Posted: 27 Nov 2007 | Published: 01 Nov 2007
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Network-aware, End-to-End Service Management
sponsored by Microsoft
WHITE PAPER:
This paper details an end to end service management solution that spans the entire infrastructure.
Posted: 19 Oct 2007 | Published: 01 Oct 2007
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Network-Aware End-to-End Service Management - Demo
sponsored by Microsoft
PRODUCT DEMO:
This is a demo of an end to end service management solution that spans the entire infrastructure.
Posted: 02 Nov 2007 | Premiered: 01 Nov 2007
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Part the Clouds: Find the True Business Value
sponsored by Dell, Inc. and Intel®
WHITE PAPER:
A company-wide journey to the cloud can be very complex and is accomplished in multiple stages, with many intermediate goals to meet. This white paper discusses how one provider offers the right hardware, software and services to smooth your transition and ensure an optimal cloud experience.
Posted: 21 Nov 2011 | Published: 21 Nov 2011
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Plantronics UC Toolkit Adoption FAQ
sponsored by Plantronics
WHITE PAPER:
The Plantronics UC Toolkit, Adoption FAQ addresses the top questions IT organizations raise to help achieve maximum employee adoption of UC audio devices. Included are responses to vital questions such as “How can I accelerate ongoing and increased adoption rates? How do I measure adoption success? What can I do to show success to management?”
Posted: 10 Feb 2011 | Published: 10 Feb 2011
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Plantronics UC Toolkit Planning Guidelines for Success
sponsored by Plantronics
WHITE PAPER:
Communications in today’s enterprise are undergoing dramatic changes as a result of the convergence of computer and voice technologies. As an IT manager, you know that introducing UC audio devices such as headsets and speaker phones into your environment changes the way users communicate and work.
Posted: 10 Feb 2011 | Published: 10 Feb 2011
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Point-to-Point Broadband Wireless for Service Providers: Backhaul traffic, remove network bottlenecks and extend service to previously inaccessible locations
sponsored by Motorola, Inc.
WHITE PAPER:
This white paper presents multiple approaches and technologies for point-to-point wireless and the advantages and challenges of each. Learn which approach is best for your organization.
Posted: 29 May 2008 | Published: 01 May 2008
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Prepaid Loyalty: Fact or Fiction?
sponsored by Amdocs Management LTD
WHITE PAPER:
Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers.
Posted: 17 Sep 2009 | Published: 17 Sep 2009
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Presentation Transcript: Cloud Storage Services - Peer Advice
sponsored by i365, makers of Evault
PRESENTATION TRANSCRIPT:
In this FAQ, Vijay Subramanian, cloud computing expert and practice manager for managed services at Laurus Technologies, an IT services and consulting company in the Midwest, explains how his company evaluated the idea of cloud storage services and gives advice for other VARs considering the same thing.
Posted: 01 Dec 2010 | Published: 01 Dec 2010
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