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May 24, 2013

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Remote Monitoring and Management Tools Selection Tips for Solution Providers sponsored by N-able Technologies EGUIDE: This E-Guide from MicroScope.co.UK offers advice that will help MSPs and VARs find the ideal remote monitoring and management (RMM) solution for their organization. Posted: 17 Apr 2013 \| Published: 17 Apr 2013 TOPICS: Business Process Automation \| Management Service Providers \| Network Management \| Network Monitoring \| Network Service Providers \| Remote Access Software \| Remote Computing \| Remote Network Management \| Remote Users \| Systems Maintenance \| Systems Management \| Systems Software \| VARs

The MSP Report Advantage sponsored by N-able Technologies WHITE PAPER: Discover why professional, standardized reports have emerged as a key success factor for many MSPs and IT services providers, helping prove relevance and demonstrate the value of service delivered to their clients. View now to learn how such reporting can help you gain the title of "Trusted Advisor." Posted: 06 Dec 2012 \| Published: 06 Dec 2012 TOPICS: Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| IT Outsourcing Services \| IT Services \| Management Service Providers \| Network Management Services \| Network Monitoring \| Network Service Providers \| Outsourcing \| Reporting Software

Five Services to Grow Your Business in 2013 sponsored by ConnectWise WHITE PAPER: Uncover details about the top five services you should be offering to your clients in 2013 and learn how an integrated Professional Services Automation (PSA) solution can help you effectively and efficiently deliver and manage these services. Posted: 21 Dec 2012 \| Published: 21 Dec 2012 TOPICS: CRM \| CRM Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Help Desk Management \| Help Desk Management Services \| Identity Management \| Intrusion Prevention \| Managed Security Services \| Managed Security Services Providers \| Management Service Providers \| Mobile Device Management \| Network Operations Centers \| Network Service Providers \| Professional Services Automation Software \| VoIP

Web application firewalls: How they can help protect customers sponsored by Astaro EGUIDE: In this E-Guide from SearchNetworkingChannel.com, get an overview of web applications firewalls, what they are and how they work, the types of attacks they mitigate, and why they are superior to web application code reviews. Posted: 04 Apr 2012 \| Published: 04 Apr 2012 TOPICS: Application Security \| Firewall Appliances \| Firewall Management \| Network Security \| Network Security Appliances \| Network Service Providers \| Security \| Security Threats \| VARs

How a Techie Built a Network That Cuts Costs by 50% sponsored by Cisco Systems, Inc. WHITE PAPER: Discover how a technical supervisor used network technology to help his company slash phone service costs, improve security and service, and add four satellite offices without adding more IT support. Posted: 13 Dec 2011 \| Published: 13 Dec 2011 TOPICS: Gigabit Ethernet \| Network Architectures \| Network Design \| Network Infrastructure \| Network Management \| Network Management Services \| Network Service Providers \| Networking \| Remote Offices \| VPN

Hosted VoIP Savings Calculator sponsored by Polycom, Inc. ASSESSMENT TOOL: To see how much your company can save by implementing a Hosted VoIP solution, try this free, easy-to-use tool that requires just a few user inputs to quickly assess your potential savings. Businesses can now visualize the immediate and long-term cost savings and have a sound financial validation for moving forward with Hosted VoIP. Posted: 14 Jun 2010 \| Published: 14 Jun 2010 TOPICS: Network Convergence \| Network Service Providers \| Telecom Spending \| Telecommunications Service Providers \| Telecommunications Services \| Teleconferencing Services \| Voice Networking \| VoIP

Simple-to-Use Endpoint Security: Proactive Solutions for Networkwide Platforms sponsored by ESET WHITE PAPER: This white paper examines the looming threat horizon that is forcing companies to reexamine their endpoint security functions and discusses ESET’s solution for integrated security management that is built around its advanced heuristic technology. Posted: 03 Sep 2009 \| Published: 06 Feb 2009 TOPICS: Endpoint Security \| Network Security \| Network Security Appliances \| Network Security Hardware \| Network Security Software \| Network Service Providers \| Security Management \| Security Policies

The Fundamentals of a Successful Managed Services Practice sponsored by N-able Technologies WHITE PAPER: If you are a VAR, system integrator or IT service provider who's struggling to provide traditional IT services reactively to small and medium-sized businesses, this whitepaper offers to help you improve your business through managed services. Posted: 02 Dec 2009 \| Published: 01 Dec 2009 TOPICS: IT Service Management \| IT Services \| Management Service Providers \| Network Management Services \| Network Service Providers \| Service Level Management \| VARs

BEYOND MPLS: DELIVERING CLOUD-READY NETWORKS sponsored by IPANEMA TECHNOLOGIES WHITE PAPER: Most analysts agree that cloud computing will forever change how enterprises sell, purchase and use business applications and IT infrastructure. Posted: 15 Feb 2011 \| Published: 15 Feb 2011 TOPICS: Cloud Computing \| Governance, Risk, Compliance (GRC) \| IT Infrastructure \| MPLS \| Network Service Providers \| VPN Services \| WAN

The Results of the Right Network sponsored by Cisco Systems, Inc. WHITE PAPER: Discover how a medical clinic slashed its phone service costs, improved security and service, and added four satellite offices without adding any more IT support. Posted: 13 Dec 2011 \| Published: 13 Dec 2011 TOPICS: Gigabit Ethernet \| IP Phones \| Network Design \| Network Infrastructure \| Network Management \| Network Service Providers \| Remote Offices \| SMBs \| VoIP

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