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BSM Reports
 
Analyst's take: Kronos time and attendance applications achieve greater return on investment than Oracle products
sponsored by ComputerWeekly.com
WHITE PAPER: Most companies have pay rule environments with some complexity, such as multiple states and shift differentials or collective bargaining agreements.
Posted: 20 Oct 2011 | Published: 14 Mar 2011

ComputerWeekly.com

Gartner Webinar: SaaS and IT Service Management
sponsored by FrontRange Solutions Inc.
WEBCAST: Join Gartner analyst David Coyle in this on-demand webcast for an inside look at software as a service (SaaS) and IT service management, and learn how SaaS can benefit your organization.
Posted: 05 Jul 2013 | Premiered: Dec 31, 2011

FrontRange Solutions Inc.

Compuware Takes on the BSM Challenge
sponsored by Compuware Corporation
WHITE PAPER: Read this EMA sponsored white paper and learn how Compuware may well be the "sleeper" in Business Service Management with it's acquisition of Proxima Technology and introduction of the Vantage Service Manager.
Posted: 10 Jun 2009 | Published: 28 Jun 2007

Compuware Corporation

Business Value of Sterling Commerce Managed Services for B2B Integration
sponsored by Sterling Commerce, An IBM Company
WHITE PAPER: Increasing cost controls and unpredictable cost increases are leading many enterprises to rethink how they support their business-to-business (B2B) operations. As a result, many enterprises are choosing to outsource B2B integration by partnering with a managed services provider.
Posted: 11 Sep 2009 | Published: 01 Sep 2009

Sterling Commerce, An IBM Company

Creating and Managing value with IBM Tivoli Service Management center for System z
sponsored by IBM
WHITE PAPER: Read this paper to learn about a service management solution that's optimized for IBM's System z, but compatible with other distributed systems, that provides the end-to-end visibility, control and automation for optimum business service delivery and IT infrastructure management.
Posted: 14 Feb 2012 | Published: 30 Apr 2008

IBM

How SkillSoft Learning Impacts Performance of Individuals and Organizations
sponsored by Skillsoft
WHITE PAPER: In late 2010, Skillsoft asked KnowledgeAdvisors, the world's largest learning analytics firm, to conduct an independent study to determine the value that SkillSoft training provides to individuals and organizations. Check out this white paper to explore the results of this study and key findings.
Posted: 28 Aug 2012 | Published: 28 Feb 2011

Skillsoft

 The Social Business - Advent of a new age
sponsored by IBM
WHITE PAPER: This white paper discusses the ins and outs of social businesses, uncovering what it means, the value it brings, and what you should expect for the future.
Posted: 23 Jun 2011 | Published: 22 Jun 2011

IBM

IT Services: A Management model for CIOs
sponsored by CenterBeam
EGUIDE: This expert e-guide explains how IT services and managed service providers (MSPs) deliver strategic value to the organizations that use them, and offers tips for choosing the right MSP. Also inside, learn why savvy CIOs are flocking to cloud computing.
Posted: 26 Jun 2013 | Published: 26 Jun 2013

CenterBeam

LogMeIn Rescue: Transforming the Help Desk with Remote Support Services
sponsored by LogMeIn, Inc.
CASE STUDY: Learn how IRIS, a private software company in the UK that supplies business management solutions, was able to support both large and small organisations in overcoming their technical incidents with remote support software solutions. Uncover why they chose this approach and how it’s helping their company flourish.  
Posted: 09 May 2011 | Published: 09 May 2011

LogMeIn, Inc.

Presentation Transcript: Defend IT, Delight Users and Launch BSM with Network and User Service Alignment
sponsored by ASG Software Solutions
PRESENTATION TRANSCRIPT: Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM.
Posted: 07 Apr 2010 | Published: 06 Apr 2010

ASG Software Solutions
 
 
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