BSM

WHITE PAPER: This white paper will get you up to speed on all aspects of cloud computing. It will help you examine cloud opportunities, review potential issues, and consider where and how specific information should be processed in your organization. Check out this white paper to learn more.

Posted: 17 Nov 2010 | Published: 17 Nov 2010

WHITE PAPER: Access this white paper to learn about service assurance, the modern IT management solution designed to meet the requirements of a cloud-connected enterprise, whether it is leveraging infrastructure as a service (IaaS), platform as a service (PaaS), software as a service (SaaS), or a combination of the three.

Posted: 20 Jan 2012 | Published: 20 Jan 2012

WHITE PAPER: This resource explores practical tips on how to avoid common pitfalls in order to ensure a successful Business Service Management (BSM) implementation.

Posted: 16 Dec 2011 | Published: 16 Dec 2011

CASE STUDY: Learn how WIND Hellas, a Greek telecommunications service provider, uses HP Operations Manager as a ‘single pane-of-glass’ for their entire IT environment, where many issues that were originally sent out to various IT teams for resolution are now taken care of by first-line support personnel.

Posted: 25 Oct 2011 | Published: 25 Oct 2011

WHITE PAPER: When IBM Cognos users complement their deployments with formal training services, end users become more productive, report building costs are reduced, and more end users adopt IBM Cognos tools such as BI and PM.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: Successful execution of an SOA strategy, combined with the release of the business value contained in legacy systems, can bring five proven benefits to the enterprise. Functioning as both a software development environment and a delivery framework, SOA provides a mechanism for defining business services and operating models.

Posted: 09 Sep 2009 | Published: 09 Sep 2009

WHITE PAPER: In recent years C-level executives in many of the world's largest and most successful organizations have been forced to introduce a wide range of cost-cutting measures as macroeconomic forces continue to create a challenging and uncertain trading environment.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

EBOOK: Read this insightful e-book and learn how business and IT work together to build globally integrated enterprises, including how 1-800-FLOWERS.COM created an e-commerce platform for the future, or why CenterPoint Energy broke new ground in grid reliability through the power of automation, amongst more real-world stories.

Posted: 03 Jan 2012 | Published: 03 Jan 2012

WHITE PAPER: While businesses are seeing the value of becoming more open through social collaboration, there is a tightening of regulations impacting corporate governance and, subsequently, IT governance.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WEBCAST: Today's IT teams are tasked with solving business critical availability issues and maximizing flexibility to meet their company's global demands in real-time. This resource presents how you can successfully handle these challenges by turning to a business service management approach to manage IT from the perspective of the business.

Posted: 22 Nov 2011 | Premiered: 22 Nov 2011