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BSM Reports
Service Management Advisory Practice
sponsored by Unisys
WHITE PAPER: This white paper reveals how to tackle ITSM in the most efficient manner for your business.
Posted: 06 May 2015 | Published: 30 Sep 2014


Using Enterprise Systems to Gain Uncommon competitive Advantage
sponsored by Accenture
WHITE PAPER: Enterprise systems can lead to high performance in terms of differentiated customer response, new market discovery and development, and even the rapid reconfiguration of fundamental business processes.
Posted: 27 Jun 2008 | Published: 01 Jan 2007


EMA Analyst Report: Enabling Real-World Business Transformation through IBM Service Management
sponsored by IBM
INFORMATION CENTER: Visit this information center and find out how smarter technology can result in gains in efficiency, business alignment and risk management strategies.
Posted: 05 Oct 2009 | Published: 01 Oct 2009


Leading Interactive Games Designer Accelerates Business Intelligence Program
sponsored by Cisco Systems, Inc.
WHITE PAPER: In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so.
Posted: 20 Jan 2012 | Published: 20 Jan 2012

Cisco Systems, Inc.

Without a service catalog, your public, private, or hybrid cloud is just a fog bank
sponsored by CA Technologies.
WHITE PAPER: There is no better mechanism to realize the potential for providing cloud-based services than implementing a service catalog. A service catalog is designed to support the presentation and request for services, the capture of data required to make the service life-cycle efficient, and the workflow to automate service processes.
Posted: 08 Jun 2011 | Published: 08 Jun 2011

CA Technologies.

Presentation Transcript: Defend IT, Delight Users and Launch BSM with Network and User Service Alignment
sponsored by ASG Software Solutions
PRESENTATION TRANSCRIPT: Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM.
Posted: 07 Apr 2010 | Published: 06 Apr 2010

ASG Software Solutions

Optimizing Virtual Environments Requires Self-Learning Performance Management
sponsored by Netuitive
WHITE PAPER: The explosive growth of virtualization is rapidly breaking down the connection between infrastructure and application performance. Learn how to thrive despite increasingly complex environments.
Posted: 10 Feb 2009 | Published: 10 Feb 2009


Business Service Management - ASG's Business Service Platform (BSP)
sponsored by ASG Software Solutions
SOFTWARE LISTING: ASG's Business Service Platform (BSP) is a solution for companies that want to manage their underlying technology and ensure that their IT infrastructure enhances business performance.
Posted: 27 Mar 2008 | Published: 01 Mar 2008

ASG Software Solutions

Are We Getting Any Closer to Self-Service Business Intelligence?
sponsored by Dell Software
WHITE PAPER: The need for self-service business intelligence (BI) is greater than ever. And while the market is filled with BI tools, they don't readily enable everyone to access and work with data
Posted: 29 Dec 2010 | Published: 28 Dec 2010

Dell Software

BMC CONTROL-M Business Process Integration Suite
sponsored by BMC Software, Inc.
WHITE PAPER: Learn about a business process integration suite that enables managing batch jobs and real-time processes as a single business service.
Posted: 01 Nov 2006 | Published: 01 Nov 2006

BMC Software, Inc.
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