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B2E Portals

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ALSO CALLED: B2E, Business to Employee, BtoE Portals, Business to Employee Portals, People Portals, BtoE
DEFINITION: B2E is business-to-employee, an approach in which the focus of business is the employee, rather than the consumer (as it is in business-to-consumer, or B2C) or other businesses (as it is in business-to-business, or B2B). The B2E approach grew out of the ongoing shortage of information technology (IT) workers. In a broad sense, B2E encompasses everything that businesses do to attract and retain well-qualified  … 
Definition continues below.
B2E Portals Reports
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How to Gain Visibility Across Your Multi-Cloud Environment
sponsored by VMware
WHITE PAPER: Adopt an application-centric approach to cloud management. Download this resource to discover how cloud management platforms (CMP) are evolving, and how to leverage the CMP to develop and automate resource delivery across all private and public clouds.
Posted: 16 Dec 2016 | Published: 16 Dec 2016

VMware

Hybrid Cloud Management and Automated Monitoring Tools for MSPs and Channel Partners
sponsored by ConnectWise
EGUIDE: In this expert e-guide, explore how to use remote monitoring and management and other automated tools to manage hybrid cloud environments. Discover how to evaluate both commercially available and homegrown automated tools, enable custom integrations to unify monitoring tools with ITSM, monitor legacy systems, and more.
Posted: 01 Mar 2017 | Published: 27 Feb 2017

ConnectWise

Hyperconverged at Scale: Building out Data Center Infrastructure
sponsored by Dell EMC Intel®
WHITE PAPER: In this ESG white paper, uncover the benefits of hyper-converged infrastructure to be derived from implementation. Download now to see how HCI prepares IT for shifting to a services delivery model, and how HCI enables cloudlike flexibility of existing resources.
Posted: 24 Apr 2017 | Published: 31 Oct 2016

Dell EMC Intel®

Improve Cash flow with Service Desk Automation
sponsored by Solarwinds MSP
EBOOK: In this e-book, discover how to utilize ticketing software like MSP Service Desk in order to accurately track and analyze tickets using exported data—thereby preventing revenue from slipping through the cracks. Read on to evolve your MSP with consistent cash flow by automating several service desk processes.
Posted: 27 Oct 2016 | Published: 27 Oct 2016

Solarwinds MSP

Improve Customer Service and IT Service Support via Cognitive Computing
sponsored by IBM
VIDEO: Delve into the thickets of your multi-vendor IT landscape, and discover how to easily and quickly resolve your IT support problems in order to get your systems back online with cognitive computing. Tune in now to revamp your customer support with an automated technology support service.
Posted: 29 Mar 2017 | Premiered: 28 Jul 2016

IBM

In demand: the culture of online service provision
sponsored by ComputerWeekly.com
ANALYST REPORT: Providing the platforms to support online applications is a must for most organisations. For those pursuing a career in IT and seeking to gain the necessary accreditations, there are higher salaries on offer and an opportunity to be part of the future of IT, say analysts Bob Tarzey and Bernt Østergaard.
Posted: 03 Oct 2014 | Published: 03 Oct 2014

ComputerWeekly.com

How to Address Your Top Tech Problems
sponsored by AT&T Corp
WHITE PAPER: For companies without full-time IT staff, affordable tech support is especially important. Subscription services like AT&T Tech Support 360SM can be a great solution for wireless network configuration, e-mail, office application and computer performance problems, mobile device setup, virus removal and other troublesome support issues.
Posted: 04 Aug 2010 | Published: 04 Aug 2010

AT&T Corp

How to Avoid 4 Growth-Defying IT Dilemmas
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money.
Posted: 29 Apr 2013 | Published: 29 Apr 2013

ServiceNow

HOW TO IMPROVE YOUR SUPPLY CHAIN WITH AN INTEGRATED ONLINE PORTAL
sponsored by SolarSoft
WHITE PAPER: By creating effective two-way communication with suppliers, food and beverage companies can flag imminent supply chain needs, pre-empt time-consuming invoice inquiries, drive down supplier costs, and ultimately improve order fulfillment. Read this white paper to learn more.
Posted: 18 Oct 2011 | Published: 18 Oct 2011

SolarSoft

How to Meet the Growing Demands on IT - 4 Steps along the Path
sponsored by Rackspace
WHITE PAPER: This white paper details a four step process you must take in order for IT to stay ahead of your growing demands.
Posted: 18 Jun 2014 | Published: 18 Jun 2014

Rackspace

HP Power to Change: Embracing the new style of IT
sponsored by Hewlett Packard Enterprise
EVENT: Do things you never thought possible and register now to join the HP Power to Change virtual event – starting September 10, 2013 at 9 am PT and October 1, 2013 at 9 am BST – to harness IT change and take it to new heights.
Posted: 22 Aug 2013 | Published: 10 Sep 2013

Hewlett Packard Enterprise

HP's Universal CMDB: A Balanced Approach to Unifying IT Operations, Service Desks, and Business Objectives
sponsored by Hewlett Packard Enterprise
WHITE PAPER: In this white paper, read about the evolution of Configuration Management Database (CMDB) adoption in the market, CMDB solution integration and the overall architecture requirements for CMDB.
Posted: 24 Aug 2007 | Published: 01 Jan 2007

Hewlett Packard Enterprise

Hybrid IT Service Management
sponsored by FrontRange Solutions Inc.
VIDEO: This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
Posted: 28 Jun 2013 | Premiered: 28 Jun 2013

FrontRange Solutions Inc.

Hybrid ITSM: Because having one option isn't an option
sponsored by FrontRange Solutions Inc.
VIRTUAL ENVIRONMENT: This interactive resource discusses how you can make your business more efficient, compliant, and secured with the help of a hybrid IT service management solution.
Posted: 28 Jun 2013 | Premiered: 28 Jun 2013

FrontRange Solutions Inc.

IBM Service Management for Communication Service Providers
sponsored by IBM
SOFTWARE DEMO: This video shows how IBM’s Integrated Service Management for CSPs is a highly scalable solution that improves visibility, control and automation across your business.
Posted: 26 Oct 2010 | Premiered: 22 Oct 2010

IBM

IBM Service Management for the Intelligent Utility Network
sponsored by IBM
WHITE PAPER: The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.
Posted: 06 Dec 2010 | Published: 06 Dec 2010

IBM

IBM Service Management: Driving growth for Managed ICT Service Providers
sponsored by IBM
WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
Posted: 03 Oct 2011 | Published: 03 Oct 2011

IBM

IBM Service Management: Visibility. Control. Automation
sponsored by IBM
BROCHURE: This brochure shows how IBM Service Management combines industry-leading software, hardware and services to deliver solutions that help today's organizations transform assets and infrastructure into smarter services and products that deliver greater business value.
Posted: 12 Nov 2009 | Published: 25 Jun 2009

IBM

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services
sponsored by Lenovo and Intel
WHITE PAPER: This white paper details the value of an exceptional support team.
Posted: 17 Oct 2014 | Published: 01 Aug 2013

Lenovo and Intel

IBM Tivoli Service Request Manager White Paper
sponsored by IBM
WHITE PAPER: This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.
Posted: 22 Oct 2010 | Published: 15 Jan 2010

IBM

IBM WebSphere Portal
sponsored by IBM Software Group
WHITE PAPER: This document introduces the reader to the concept of Enterprise Portals as a means of conducting business on the Internet.
Posted: 05 Dec 2007 | Published: 01 Aug 2007

IBM Software Group

Identify and Leverage Your Existing Service Life Cycles
sponsored by IBM
WHITE PAPER: This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.
Posted: 22 Jul 2010 | Published: 22 Jul 2010

IBM

Impact of Cloud on IT Consumption Models: Top 10 Insights
sponsored by Cisco Systems, Inc.
WHITE PAPER: This whitepaper reviews the conclusions from a survey of IT leaders around the world.
Posted: 08 Nov 2013 | Published: 08 Nov 2013

Cisco Systems, Inc.

Implementing Best Practices: The Dell Management Console and ITIL
sponsored by Dell and Symantec
WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
Posted: 15 Oct 2009 | Published: 01 Mar 2009

Dell and Symantec

Improving Help Desk Efficiency: Asset Management and Help Desk Optimization
sponsored by TechExcel
WHITE PAPER: This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively.
Posted: 19 Aug 2008 | Published: 19 Aug 2008

TechExcel
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B2E PORTALS DEFINITION (continued): …  staff in a competitive market, such as aggressive recruiting tactics, benefits, education opportunities, flexible hours, bonuses, and employee empowerment strategies.More specifically, the term "B2E" is frequently used to refer to the B2E portal (sometimes called a people portal, which is a customized home page or desktop for everyone within an organization. The B2E portal is sometimes considered to be synonymous with an intranet, but it differs in its focus on the employee's desires. The intranet's focus is the organization; the B2E portal focus is the individual. The B2E portal is designed to … 
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