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B/OSS Reports
 
Help Desk vs. Service Desk: Which One is Right for You
sponsored by Numara Software
WHITE PAPER: This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
Posted: 21 Apr 2009 | Published: 05 Mar 2009

Numara Software

Integration Challenges in Triple-Play Service Delivery
sponsored by IONA Technologies
WHITE PAPER: This Yankee Group report discusses IMS architecture as well as current trends in web services and service-oriented architecture (SOA).
Posted: 03 Oct 2007 | Published: 01 Feb 2006

IONA Technologies

Delivering Trusted Data across the Enterprise - Business Objects Data Services
sponsored by Business Objects
PRODUCT LITERATURE: BusinessObjects Data Services XI 3.0 is your solution for delivering trusted data across the enterprise. It allows you to address initiatives such as ERP, BI, data warehousing, data migration, and master data management. Learn more in this whitepaper.
Posted: 19 Sep 2008 | Published: 01 Jun 2008

Business Objects

IT@Intel: Using TCO to Determine PC Upgrade Cycles
sponsored by Intel Corporation
WHITE PAPER: At Intel, we've developed a comprehensive methodology, based on total cost of ownership (TCO), that lets us calculate the real cost of operating more than 90,000 PCs. Using it, we can understand the real cost of deploying and maintaining our PCs across varying time horizons.
Posted: 30 Jun 2009 | Published: 01 May 2009

Intel Corporation

Business Agility Insights Issue 1
sponsored by eBizQ
EZINE: Read this expert ebizQ.com e-zine to learn how business process management (BPM), complex event processing (CEP), case management, and decision management systems can help you boost your operational efficiency and intelligence.
Posted: 18 Apr 2012 | Published: 16 Apr 2012

eBizQ

Management Excellence: The Metrics Reloaded
sponsored by Oracle Corporation
WHITE PAPER: In performance management, consistency is king. The simple sounding steps-identify and focus on value drivers, and align the organization to drive results - beg the question: What's the best performance management framework? Read this paper to learn more.
Posted: 05 May 2009 | Published: 01 Sep 2008

Oracle Corporation

WebSphere Message Broker - Universal Connectivity and Transformation
sponsored by IBM
VIDEOCAST: This video demo describes the benefits of implementing a universal ESB, and covers the wealth of new features in IBM® WebSphere® Message Broker 6.1.
Posted: 12 Feb 2009 | Premiered: Feb 11, 2009

IBM

Turning Virtual Sprawl into a Good Thing
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper discusses how HP Discovery and Dependency Mapping can be the key to the effective management of your virtual infrastructure, helping to make sure that you can gain the benefits of virtualization without increasing costs and risks.
Posted: 10 Dec 2009 | Published: 09 Dec 2009

Hewlett Packard Enterprise

Case Study: Children’s Hospital of Philadelphia
sponsored by HP and Microsoft
CASE STUDY: A department of The Children’s Hospital of Philadelphia sought to improve its data analysis and operational management processes. They implemented a management solution based on Microsoft BI technologies and gained more insight into its data and has automated reporting processes, which reduced laboratory result turnaround times by 50 percent.
Posted: 25 May 2011 | Published: 25 May 2011

HP and Microsoft

SAP and Voice: Optimize Supply Chain Operations
sponsored by Voxware, Motorola, and PEAK Technologies
WEBCAST: Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively.
Posted: 16 Aug 2007 | Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT)

Voxware, Motorola, and PEAK Technologies
 
 
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