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Automatic Number Identification Systems

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ALSO CALLED: ANI
DEFINITION: ANI (Automatic Number Identification) is a service that provides the receiver of a telephone call with the number of the calling phone. The method of providing this information is determined by the service provider (such as AT&T, MCI, Sprint, and so forth). The service is often provided by sending the digital tone multi frequency (DTMF) tones along with the call. Home users of ANI can screen  … 
Automatic Number Identification Systems Reports
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Bolt Dramatically Improves Audio and Video Quality of Video Meetings
sponsored by Logitech Inc.
CASE STUDY: Bolt was experiencing difficulty hearing the audio in their larger conference rooms with their existing equipment. Plus, the camera they currently used for meetings was providing lackluster performance. In this concise case study, learn how the company was able to implement AV equipment that provided better overall performance.
Posted: 13 Mar 2017 | Published: 30 Dec 2016

Logitech Inc.

Breaking Barriers 2020: How CIOs are Shaping the Future of Work
sponsored by Fuze
EBOOK: The way we work is changing – and IT leaders are poised to lead the way. In this global research report, get insights on what the future workplace will look like, including key areas of change, from how we communicate and collaborate to how and where we will work.
Posted: 14 Jun 2017 | Published: 31 Jan 2017

Fuze

Build a Reliable, Accurate CMDB by Addressing Data Quality
sponsored by BDNA
WHITE PAPER: Discover the top data quality issues derailing your configuration management database (CMDB) initiatives. Learn how you can build and maintain an accurate, reliable CMDB by taking the steps to address poor data quality.
Posted: 29 Apr 2016 | Published: 31 Dec 2015

BDNA

Build Your Own vs. Appliance – A Comparison of HCI Deployment
sponsored by StorMagic
WHITE PAPER: The best place to start the hyper-converged infrastructure buying processes is by clearly defining the goals you wish to achieve with your deployment. Explore this white paper to help outline these criteria. Then go through 6 things to consider before making the decision to build or buy.
Posted: 09 Nov 2017 | Published: 09 Nov 2017

StorMagic

Building a Hybrid Cloud: Your Guide with Bluemix
sponsored by EOH IBM
WHITE PAPER: Access this white paper to discover why a hybrid cloud approach is best for the future of integrated IT service delivery. Delve into three deployment models, and discover which best meets your application needs and provides the resiliency to deliver predictable, continuous service.
Posted: 17 Feb 2017 | Published: 17 Feb 2017

EOH IBM

Building a Self-Service Portal to Serve B2B Customers
sponsored by ServiceNow
CASE STUDY: In this case study, Automic Software, a business automation company, wanted to use service automation to create an engaging, responsive experience for its own customers. Read on to learn how they was able to achieve these goals and improve their customer service and saw increased productivity from their technical support team.
Posted: 19 Jan 2018 | Published: 19 Jan 2018

ServiceNow

Building Effective Azure Active Directory Practices
sponsored by Quest
WHITE PAPER: In this white paper, you'll examine a four-phase plan for developing effective Azure Active Directory security, focusing in particular on the first phase—continual assessment. Read on to learn how to perform continual assessments of role membership, security verification methods, groups, and more.
Posted: 07 Nov 2017 | Published: 07 Nov 2017

Quest

Building the Business Case for Contact Center Modernization
sponsored by Genesys
WHITE PAPER: Discover how to fund and plan your contact center modernization and learn how to reduce infrastructure costs even as you incorporate new digital channels of interaction to deliver better customer experiences.
Posted: 17 Nov 2017 | Published: 17 Nov 2017

Genesys

Business Communications Transformation: Best-in-Class Communications can be a Competitive Advantage
sponsored by Vonage
WHITE PAPER: In this IDC white paper, learn how companies across different industries are seeking to improve their UC maturity to help improve customer experience and bottom-line business results.
Posted: 06 Nov 2017 | Published: 31 Oct 2017

Vonage

Blackberry Enterprise Server v4.1 Service Pack 6
sponsored by BlackBerry
WEBCAST: The BlackBerry Enterprise Solution provides push-based access to email; calendar, contacts, tasks and notes; instant messaging; web-based applications and services and enterprise applications.
Posted: 25 Aug 2008 | Premiered: Aug 25, 2008

BlackBerry

Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental.
Posted: 19 May 2014 | Published: 30 Apr 2013

ServiceNow

Boosting Contact Center Capabilities with UC and SIP
sponsored by IBM
EBOOK: Unified Communications and the contact center were once perceived as different, but these two business functions and technologies are linked. Today's IT and contact center architects can leverage UC applications capabilities and integrate Session Initiation Protocol (SIP) and SIP trunking to create more proactive and reactive customer service.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

Broadband Household Segmentation: The Impact on Service Provider Consumer Applications Strategies
sponsored by Alcatel
WHITE PAPER: This paper details a recent survey of North American households currently subscribed to broadband internet access. Read this paper to better understand attitudes and behaviors that will drive the adoption of next-gen broadband applications and serv...
Posted: 16 Oct 2006 | Published: 01 Sep 2006

Alcatel

Budgeting with Tagetik 3.0 Enabled by Microsoft SharePoint
sponsored by Tagetik Software
WEBCAST: Listen to this webcast to learn about a complete software solution that can support Performance Management, extended Business Intelligence, Collaboration and Communication while maximizing all of Microsoft and Tagetik technology frameworks.
Posted: 23 Jun 2010 | Premiered: Jun 22, 2010

Tagetik Software

Building a Borderless Business
sponsored by Avaya
WHITE PAPER: Empower your employees — through business collaboration and communications solutions like video, audio and web collaboration — to help grow revenues, improve customer loyalty, and boost productivity. Learn more in this white paper.
Posted: 21 Jun 2016 | Published: 30 Oct 2015

Avaya

Building a Redundancy Strategy and Streamlining Multi-Cloud Management with Infrastructure as Code
sponsored by Hewlett Packard Enterprise
EGUIDE: Discover 3 key steps for formulating a multi-cloud redundancy strategy using multiple providers. Additionally, you'll learn how to overcome the challenges infrastructure as code poses to hybrid cloud management, including addressing disparate cloud hosting environments and DevOps' role in implementation.
Posted: 09 Feb 2017 | Published: 09 Feb 2017

Hewlett Packard Enterprise

Building JBoss EAP 7 Microservices on OpenShift Enterprise 3
sponsored by Red Hat
RESOURCE: This detailed reference architecture is a blueprint for using JBoss EAP 7.0 to build a microservices architecture that takes full advantage of OpenShift Enterprise 3.2. You'll be guided step-by-step through the building and application deployment processes. Download your copy here.
Posted: 27 Oct 2017 | Published: 30 Jun 2016

Red Hat

Building Reliable IP Telephony Systems: How Architecture and Design Differentiate ShoreTel from the Competition
sponsored by ShoreTel - OLD
PRODUCT LITERATURE: ShoreTel's architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner. This paper describes ShoreTel's unique approach to providing extremely reliable VoIP.
Posted: 19 May 2009 | Published: 19 May 2009

ShoreTel - OLD

Business Communications is Changing: Are You Ready?
sponsored by MASERGY
WEBCAST: Learn what one cloud UC tool does to streamline and protect the delicate task of moving your communications to the cloud. Implementing UC is becoming a no brainier, but making the transition carefully shouldn't be an overlooked afterthought.
Posted: 18 Jul 2016 | Premiered: Jul 18, 2016

MASERGY

Business Critical Applications on VxRail
sponsored by Dell EMC Intel (Xeon) ®
WHITE PAPER: Delve into this resource to lock-in high availability, resiliency, predictable performance, and mixed workload consolidation for your most demanding business apps with hyper-converged infrastructure (HCI). See how HCI powered by vSAN effectively supports apps like VDI, CRM, SQL Server, and more.
Posted: 12 Jul 2017 | Published: 12 Jul 2017

Dell EMC Intel (Xeon) ®

Business Edition 6000 Business Data Sheet
sponsored by Cisco Systems, Inc.
VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems.
Posted: 28 Oct 2011 | Premiered: Oct 28, 2011

Cisco Systems, Inc.

Business Edition 6000 Business Data Sheet
sponsored by Cisco Systems, Inc.
VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems.
Posted: 08 Sep 2011 | Premiered: Sep 7, 2011

Cisco Systems, Inc.

Business Phone Systems - Virtual PBX
sponsored by RingCentral
WEBCAST: View this webcast to explore a cloud-enabled phone system that offers greater call, fax, and text message flexibility so that employees aren't confined to on-premise hardware to conduct business.
Posted: 18 Feb 2014 | Premiered: Jul 17, 2013

RingCentral

Business-Model-Driven Data Warehousing: Keeping Data Warehouses Connected to Your Business
sponsored by Kalido
WHITE PAPER: This paper analyzes the issues of conventional data warehouse design process and explains how this practice can be improved using a business-model-driven process in support of effective Business Intelligence.
Posted: 04 Jun 2008 | Published: 01 Jun 2008

Kalido

Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System
sponsored by RingCentral
WHITE PAPER: This step-by-step guide helps you choose the right phone system based on your overall business goals.
Posted: 17 Feb 2014 | Published: 31 Dec 2013

RingCentral
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