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Automatic Number Identification Systems

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DEFINITION: ANI (Automatic Number Identification) is a service that provides the receiver of a telephone call with the number of the calling phone. The method of providing this information is determined by the service provider (such as AT&T, MCI, Sprint, and so forth). The service is often provided by sending the digital tone multi frequency (DTMF) tones along with the call. Home users of ANI can screen  … 
Definition continues below.
Automatic Number Identification Systems Reports
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Casting A Light on Shadow IT
sponsored by VMware
RESOURCE: Learn everything you need to know about shadow IT in this informative info graphic. Shed light on common motivations for practicing shadow IT and learn how you can better manage this phenomenon within your organization.
Posted: 30 Jun 2015 | Published: 30 Jun 2015


CIO Exclusive E-Guide: Considering IT Managed Services for Integrating New Technologies
sponsored by Unisys
EGUIDE: In this exclusive e-guide, you will learn why rapidly evolving technologies are driving explosive growth in IT managed services. Key into the main drivers behind the managed services boom and find out the role of SaaS in managed IT.
Posted: 12 Nov 2015 | Published: 12 Nov 2015


CIOinsight: Managing IT Complexity in the Enterprise (Full Report)
sponsored by SAP America, Inc.
WHITE PAPER: The following white paper examines the many causes and effects of IT complexity and offers insight for CIOs on how to properly address this dilemma. Access now and learn how to alleviate the stress of IT complexity now and for initiatives down the road.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

SAP America, Inc.

City of Tempe Utilizes Address Validation Tool to Build Data Warehouse
sponsored by Melissa Data Corp
CASE STUDY: Discover how the city of Tempe was able to validate addresses to the highest level of accuracy in this case study. Learn about Tempe's unique data quality challenges and how your organization can learn from their progress.
Posted: 29 Jun 2015 | Published: 29 Jun 2015

Melissa Data Corp

Closing the Mobility Cost Gaps with SIP Trunking Services
sponsored by XO Communications
EGUIDE: Access this expert guide and learn you can take advantage of SIP trunking to reduce the costs of your mobile unified communications efforts.
Posted: 08 Jun 2015 | Published: 08 Jun 2015

XO Communications

Cloud Computing Solutions to App Delivery Issues
sponsored by Red Hat
WHITE PAPER: This white paper highlights one PaaS solution in particular, complete with automation technologies built on secure cloud architecture. Read on to learn how PaaS could make life easier for your application developers, IT operations staff, enterprise architects, and more.
Posted: 06 Aug 2015 | Published: 06 Aug 2015

Red Hat

Cloud IT: The Impact of Cloud Supply Chain Platforms on the Role of IT
sponsored by GT Nexus
WHITE PAPER: In this valuable white paper learn more about the impact of cloud supply chain platforms on the role of IT and how you can better prepare your team for the challenges they may face.
Posted: 19 Feb 2015 | Published: 19 Feb 2015

GT Nexus

Cloud Unified Communications Need Contact Center Capabilities
sponsored by ThinkingPhones
WHITE PAPER: Read this white paper now to discover how a contact center can obtain the unified communications services it needs.
Posted: 17 Mar 2015 | Published: 01 Jan 2015


Compete Big by Achieving Business Outcomes with Improved IT Infrastructure
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Access this white paper to find out how eight different companies drove significant business benefits by deploying converged infrastructure technologies.
Posted: 04 Nov 2015 | Published: 27 Feb 2015

Hewlett Packard Enterprise

Conquering the sys-admin challenge
sponsored by
ANALYST REPORT: This report from Quocirca presents new data on how well organisations are able to automate their sys-admin procedures, manage the use of privilege and satisfy the requirements of auditors.
Posted: 29 Oct 2012 | Published: 29 Oct 2012

Considering Layered Security? 14 Questions to Ask
sponsored by VSS Monitoring
WHITE PAPER: Today's networks and data centers are a critical asset to organizations of every size. This white paper serves as a guideline when considering layered network security solutions, ensuring that your enterprise stays ahead of ever-advancing security and network threats. Click here to see your security questions answered.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

VSS Monitoring

Case Study: Unified Communications and Indiana University Medical Group
sponsored by CDW Corporation
CASE STUDY: When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
Posted: 08 Sep 2009 | Published: 01 Sep 2009

CDW Corporation

Case Study: Voorhees College
sponsored by NEC Corporation
CASE STUDY: Voorhees College was paying a high price and receiving minimal value before it replaced its traditional telephone system and Centrex system with UNIVERGE Sphericall IP solution from NEC Sphere Communications, Inc. Download this case study to see how Voorhees College partnered with NEC.
Posted: 01 Oct 2009 | Published: 25 Aug 2009

NEC Corporation

Cash In On Your Old PBX System
sponsored by Cisco Systems, Inc.
PRODUCT OVERVIEW: Learn how this offer can help your organization to: Reduce monthly operational and management expenses, improve your customers' experiences and staff productivity, and add new voice services that enhance your business. View this now to learn more about Cisco Unified Communications.
Posted: 04 May 2010 | Published: 04 May 2010

Cisco Systems, Inc.

CDW Services: Unified Communications
sponsored by CDW Corporation
WHITE PAPER: Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions.
Posted: 08 Feb 2010 | Published: 22 Jan 2009

CDW Corporation

Cisco Intercompany Media Engine for Dummies Section 1: SIP Alone Doesn't Cut It
sponsored by Cisco Systems, Inc.
TECHNICAL ARTICLE: To help address the many questions about the Cisco Intercompany Media Engine, Wade Hamblin and Hakim Mehmood from the product team will post a "for Dummies" blog every 2 weeks to explain the basics and help you understand what it is, how it works, and why you should care.
Posted: 18 Mar 2010 | Published: 04 Dec 2009

Cisco Systems, Inc.

Cloud rEvolution: A Workbook for Cloud Computing in the Enterprise
sponsored by CSC
WHITE PAPER: This white paper will get you up to speed on all aspects of cloud computing. It will help you examine cloud opportunities, review potential issues, and consider where and how specific information should be processed in your organization. Check out this white paper to learn more.
Posted: 17 Nov 2010 | Published: 17 Nov 2011


Cloud-Based ERP Adoption and Integration Challenges
sponsored by Kenandy
EGUIDE: This expert e-guide from explores key challenges of ERP integration and explains why more and more organizations are eyeing the cloud-based ERP option.
Posted: 29 Jan 2014 | Published: 29 Jan 2014


Cloud-Based Services Accelerate Public Sector Adoption of Video Collaboration
sponsored by Polycom, Inc.
WHITE PAPER: The cloud is growing as a choice for government at all levels and globally. Why? Two big reasons: budget cuts and a need to streamline operations to provide more innovative, efficient services to a demanding, increasingly tech-savvy public.
Posted: 06 Sep 2012 | Published: 06 Sep 2012

Polycom, Inc.

Collaboration Is the next Game Changer in Customer Service
sponsored by Cisco
WHITE PAPER: This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
Posted: 12 Jun 2014 | Published: 12 Jun 2014


Communication and collaboration in 2020: Inside UC’s faster future
sponsored by Sprint
EGUIDE: Uncover what unified communications and collaboration (UCC) are bound to look like by the year 2020 and learn what advances will truly reform your workplace’s UCC capabilities.
Posted: 21 May 2012 | Published: 21 May 2012


Comparing Servers for Oracle Database 11g Upgrades
sponsored by HP & Intel®
EBOOK: In this e-book, readers can View a technical comparison of four servers capable of running Oracle 11g and determine Which edition of Oracle 11g best fits their needs. Additionally, expert advice is given on in-place upgrade vs. a migration upgrade.
Posted: 21 May 2010 | Published: 21 May 2010

HP & Intel®

Computer Weekly - 1 May 2012: The technology behind the England football team
sponsored by
EZINE: This week's Computer Weekly examines how the Football Association's IT director is using technology to help improve the prospects for the England national team. Our Buyer's Guide to government IT looks at the future of open source in the public sector and we report from Infosec 2012 on the rising number of cyber attacks. Read the issue now.
Posted: 30 Apr 2012 | Published: 01 May 2012

Considerations for Building Video Chat and Streaming Applications
sponsored by Oxagile
WHITE PAPER: This whitepaper stacks up against each other the chat solutions and media servers that will set an underlying base for either custom video streaming or video chat products that you might consider building.
Posted: 07 Aug 2013 | Published: 07 Aug 2013


Control IT With Configuration Audit and Control
sponsored by Tripwire, Inc.
WHITE PAPER: Learn how establishing a change policy that enforces all changes are auditable and authorized, and all unauthorized changes are investigated, can enable IT organizations to reach compliance, security, and availability goals
Posted: 01 Mar 2007 | Published: 01 Feb 2007

Tripwire, Inc.
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AUTOMATIC NUMBER IDENTIFICATION SYSTEMS DEFINITION (continued): …  callers. ANI is commonly used by emergency center dispatchers to save the caller having to report the information and, when necessary, to help locate callers. A telephone company's 9-1-1 service to a public safety point usually includes the ANI feature.In a call center, ANI displays the number of the calling party to the call center agent in real time. Among other things, the call center can use the information to forward calls to different people for different geographic areas. ANI was originally developed by AT&T for internal long-distance billing purposes. ANI is not related to newer … 

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