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Automatic Number Identification Systems

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ALSO CALLED: ANI
DEFINITION: ANI (Automatic Number Identification) is a service that provides the receiver of a telephone call with the number of the calling phone. The method of providing this information is determined by the service provider (such as AT&T, MCI, Sprint, and so forth). The service is often provided by sending the digital tone multi frequency (DTMF) tones along with the call. Home users of ANI can screen  … 
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Automatic Number Identification Systems Reports
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Create brand evangelists with CNAM
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CW Buyer's Guide to Enterprise Collaboration
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Computer Weekly - 1 May 2012: The technology behind the England football team
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Posted: 30 Apr 2012 | Published: 01 May 2012

ComputerWeekly.com

Considerations for Building Video Chat and Streaming Applications
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Converged Communications: People and Applications in Synch
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Critical Communications for Business Continuity: How to Ensure Employees, Partners & Customers Stay Connected
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Posted: 18 Oct 2011 | Published: 18 Oct 2011

Polycom, Inc.
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AUTOMATIC NUMBER IDENTIFICATION SYSTEMS DEFINITION (continued): …  callers. ANI is commonly used by emergency center dispatchers to save the caller having to report the information and, when necessary, to help locate callers. A telephone company's 9-1-1 service to a public safety point usually includes the ANI feature.In a call center, ANI displays the number of the calling party to the call center agent in real time. Among other things, the call center can use the information to forward calls to different people for different geographic areas. ANI was originally developed by AT&T for internal long-distance billing purposes. ANI is not related to newer … 

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