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Automatic Number Identification Systems

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DEFINITION: ANI (Automatic Number Identification) is a service that provides the receiver of a telephone call with the number of the calling phone. The method of providing this information is determined by the service provider (such as AT&T, MCI, Sprint, and so forth). The service is often provided by sending the digital tone multi frequency (DTMF) tones along with the call. Home users of ANI can screen  … 
Definition continues below.
Automatic Number Identification Systems Reports
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Advanced Unified Communication and Collaberation Video
sponsored by Oracle Corporation
WEBCAST: In this webcast, learn about a unified communications platform that can enable improved collaboration capabilities, including screen sharing between browsers, call transfers from browser to cellphone, advanced videochat features, and more.
Posted: 09 Nov 2015 | Premiered: Nov 9, 2015

Oracle Corporation

An Overview of the Enterprise Service Desk Vendor Landscape
sponsored by IBM
WHITE PAPER: This report is intended for CIOs seeking to select a solution for enterprise service desk, and designed for enterprises in which service desk use cases may include seamless movement between on-demand and on-premise. Access this research to reevaluate and help your organization understand what's new in the enterprise service desk market.
Posted: 15 Sep 2015 | Published: 31 Dec 2013


An Upgrade Path to Enterprise Unified Communications
sponsored by ThinkingPhones
WHITE PAPER: Read this brief white paper to discover how nterprises are taking advantage of the benefits of cloud unified communications without losing the quality of their old systems.
Posted: 17 Mar 2015 | Published: 01 Jan 2015


Architecting the Composable Enterprise
sponsored by MuleSoft
WHITE PAPER: This whitepaper dives into the world of composable IT, or the concept of modular, restructurable infrastructure. Access now to see how companies that leverage this mentality are keeping ahead of trends while remaining profitable, and what challenges they are facing.
Posted: 05 Nov 2015 | Published: 05 Nov 2015


Automated ITSM Enhances E-Government Services
sponsored by Hewlett-Packard Enterprise
CASE STUDY: This case study delves into how ictQATAR leveraged an automated IT service management (ITSM) strategy to support their vision of more efficient and accessible e-government services.
Posted: 16 Nov 2015 | Published: 31 Dec 2014

Hewlett-Packard Enterprise

Avocent KVM Solutions to Consolidate Collaborative Equipment
sponsored by Emerson Network Power
WEBCAST: This exclusive webcast discusses a communications solution that helps your organization to consolidate your collaborative equipment so that your employees can do their jobs quickly, effectively, and efficiently.
Posted: 20 May 2014 | Premiered: May 20, 2014

Emerson Network Power

Back to the Future: The Hybrid Organisation: People
sponsored by
WHITE PAPER: This ‘thought paper’ draws a parallel between young people in the 1960s and 1970s, the group that became known as the baby boomer generation and young people of today, often termed Generation Y or Digital Natives.
Posted: 24 Oct 2011 | Published: 15 Jun 2010

Best Practices for the Next-Generation Data Centre
sponsored by Dimension Data
WHITE PAPER: This white paper discusses some of the best practices organizations can adopt to ensure that their journey to the next-generation data center remains on track.
Posted: 01 Sep 2015 | Published: 01 Sep 2015

Dimension Data

BI Deployments: What You Need For Fast and Demonstrable ROI
sponsored by Dimensional Insight, Inc.
WHITE PAPER: This informative white paper features a fountain of information on what the right BI/analytics application can do for your organization. Discover the ways an intuitve program can efficiently carry out everyday tasks such as retrieving, analyzing, transforming and reporting data for BI, while getting the most for your bottom line.
Posted: 23 Mar 2015 | Published: 28 Mar 2014

Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecom
sponsored by IBM
WHITE PAPER: This guide highlights the changes business decision makers must make in order to develop a deeper understanding of customer preferences. Learn what it takes to improve business processes and increase your use of time-critical big data analytics.
Posted: 03 Sep 2015 | Published: 31 Oct 2013


Bolstering Network Security in a BYOD World
sponsored by VSS Monitoring
WHITE PAPER: This white paper discusses how you can stop the threats introduced by BYOD trends by implementing comprehensively visibility into all network traffic.
Posted: 05 Aug 2015 | Published: 31 Dec 2014

VSS Monitoring

Admiral Group ensures superb performance and scalability
sponsored by IBM
WHITE PAPER: Read this white paper to learn how one growing organization leveraged an advanced platform to scale and meet increasing demands. Discover how they were able to improve the overall performance of their systems, enabling them to cut costs and respond quicker to changing requirements.
Posted: 06 Jun 2012 | Published: 30 Jun 2011


Agile IT Helps Customers Choose Aviva Health
sponsored by IBM
CASE STUDY: Aviva Health found itself hampered by an ageing and inflexible IT environment and a complex set of highly manual processes. In partnership with IBM, Aviva UK Health designed and built an agile, dynamic solution which is now being rolled out to other areas of the business. Access this case study now for a detailed look at this transition.
Posted: 06 Dec 2010 | Published: 06 Dec 2010


Allied Solutions Moves IP Telephony System to CDW Data Center
sponsored by CDW Corporation
CASE STUDY: As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.
Posted: 08 Sep 2009 | Published: 01 Sep 2009

CDW Corporation

AmeriMerchant Video
sponsored by Avaya
VIDEOCAST: This brief video details how one large company easily directs a large volume of phone calls on a daily basis using Avaya's unified communications system.
Posted: 13 Sep 2011 | Premiered: Sep 13, 2011


Are You Ready for Cloud-Based HD Video Collaboration?
sponsored by LifeSize
WHITE PAPER: At last, HD video collaboration has become inexpensive enough and easy enough for just about any business to use.
Posted: 27 Sep 2011 | Published: 27 Sep 2011


Avaya Fabric Connect Makes Multicast Simple (Really)
sponsored by Avaya
PODCAST: This podcast introduces an interesting solution to address the concern of legitimate use cases that haven't made multicast routing any less cumbersome to implement. Find out how you can deploy multicast routing a lot simpler using this innovative technology.
Posted: 10 Sep 2013 | Premiered: May 13, 2013


Avaya Video Collaboration Solution for IP Office
sponsored by Avaya
WHITE PAPER: In the age of the globally-dispersed business, IT and organizational leaders are searching for ways to improve collaboration. This data sheet introduces a video collaboration solution that can make meetings more productive, efficient, and meaningful for organizations of all sizes.
Posted: 14 Jun 2013 | Published: 14 Jun 2013


Benefits of Unified Messaging in Exchange Server 2007
sponsored by Global Knowledge
WHITE PAPER: Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

Best Practices for Planning, Deploying and Managing Enterprise VoIP
sponsored by CA Technologies.
WHITE PAPER: The goal of this white paper is to help the reader gain a better understanding of the challenges presented by VoIP as well as what must be done from a planning and management perspective to successfully deploy VoIP.
Posted: 28 Apr 2008 | Published: 01 Apr 2008

CA Technologies.

Beyond Business as Usual: The Mega Shift Toward Social Communications
sponsored by IBM
WHITE PAPER: Discover how integrating social software with communications is transforming the modern workplace, maximizing the potential of human capital, and generating value for businesses worldwide.
Posted: 09 Apr 2013 | Published: 02 Oct 2012


Beyond Job Scheduling:The Road To Enterprise Process Automation
sponsored by UC4 Software, Inc
WHITE PAPER: This white paper demonstrates the ever-increasing value of enterprise process automation and outlines a set of requirements for truly achieving it.
Posted: 11 Aug 2011 | Published: 31 Dec 2010

UC4 Software, Inc

BI for Small and Mid-sized Businesses
sponsored by LogiXML
WHITE PAPER: This paper dispels some myths about BI in smaller companies and outlines the main options at your disposal.
Posted: 08 Oct 2009 | Published: 08 Oct 2009


Billing System Perspective: Convergence in Telecommunication
sponsored by Comarch Telecommunications
WHITE PAPER: To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today's service providers needs.
Posted: 20 Jun 2008 | Published: 01 Jan 2007

Comarch Telecommunications

Blackberry Enterprise Server v4.1 Service Pack 6
sponsored by BlackBerry
WEBCAST: The BlackBerry Enterprise Solution provides push-based access to email; calendar, contacts, tasks and notes; instant messaging; web-based applications and services and enterprise applications.
Posted: 25 Aug 2008 | Premiered: Aug 25, 2008

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AUTOMATIC NUMBER IDENTIFICATION SYSTEMS DEFINITION (continued): …  callers. ANI is commonly used by emergency center dispatchers to save the caller having to report the information and, when necessary, to help locate callers. A telephone company's 9-1-1 service to a public safety point usually includes the ANI feature.In a call center, ANI displays the number of the calling party to the call center agent in real time. Among other things, the call center can use the information to forward calls to different people for different geographic areas. ANI was originally developed by AT&T for internal long-distance billing purposes. ANI is not related to newer … 

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