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Automatic Number Identification Systems

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ALSO CALLED: ANI
DEFINITION: ANI (Automatic Number Identification) is a service that provides the receiver of a telephone call with the number of the calling phone. The method of providing this information is determined by the service provider (such as AT&T, MCI, Sprint, and so forth). The service is often provided by sending the digital tone multi frequency (DTMF) tones along with the call. Home users of ANI can screen  … 
Definition continues below.
Automatic Number Identification Systems Reports
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Improve Customer Service & Satisfaction with Big Data and Machine Learning
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Pure Storage

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Posted: 27 Aug 2015 | Published: 30 Apr 2014

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Posted: 07 May 2013 | Published: 31 Jul 2012

Vidyo, Inc.

IDC White Paper: Making the Business Case for IT Consolidation
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WHITE PAPER: IDC believes that IT organizations are constantly being asked to do more with less. This analyst report will look at some of the key triggers CIOs look for when deciding to consolidate as well as getting started with consolidation and its impact on the business.
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Hewlett-Packard Company

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Cisco Systems, Inc.

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WHITE PAPER: The use of modern enclosed hot aisles to address increasing power densities in the data center has brought into question the suitability of working conditions in these hot aisle environments. In this paper, it is determined that the additional heat stress imposed by such high density IT environments is of minimal concern.
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Schneider Electric

Implementing Best Practices: The Dell Management Console and ITIL
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WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
Posted: 15 Oct 2009 | Published: 01 Mar 2009

Dell and Symantec

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WHITE PAPER: IT equipment mounted in racks cools itself by drawing ambient air from the data center or network room. If the heated exhaust air is allowed to return to the air inlet of the equipment, an undesirable overheating condition may occur. This paper explains how this problem compromises the cooling process and the benefit of using air blanking panels.
Posted: 29 Apr 2009 | Published: 20 Nov 2008

Schneider Electric

Improving Teammate Communication, Collaboration and Productivity on Task Order RFPS
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CASE STUDY: Concurrent Technologies Corporation (CTC) selected a solution called Privia by SpringCM that enable CTC to keep all teammates and internal participants on task without program manager or contract administrator intervention.
Posted: 18 Nov 2008 | Published: 18 Nov 2008

SpringCM

Innovators Demo Part II - Your Collaboration Destiny Continues
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PRODUCT DEMO: Embark on this interactive journey with the Innovators agents. They clearly show you how to think differently, act differently, communicate and collaborate in new ways - even while on the move - making you and your team more productive and connected.
Posted: 18 Jun 2010 | Premiered: 17 Jun 2010

IBM

Introduction to Video Conferencing
sponsored by Polycom, Inc.
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Posted: 26 Sep 2012 | Published: 31 Jul 2012

Polycom, Inc.

IP Telephony from A-Z -- The Complete IP Telephony eBook
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EBOOK: Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management.
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ShoreTel - OLD

IP Telephony: Reliability You Can Count On
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WHITE PAPER: This paper examines the effects of three different architectures on the ability to deliver IP-based telephony systems that are both highly available and cost effective.
Posted: 19 May 2009 | Published: 19 May 2009

ShoreTel - OLD

IPTV Test and Measurement Best Practices
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WHITE PAPER: This whitepaper focuses on providing a pragmatic set of test and measurement guidelines that can be implemented on a live operational IPTV service. The recommendations given in this paper are generally applicable to any IPTV system.
Posted: 20 Aug 2008 | Published: 01 Jan 2007

Alcatel-Lucent

Is the Back Office Ready for a Technology Refresh
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PRESENTATION TRANSCRIPT: In order to remain competitive and grow, service providers must increase revenue through value-added services and build innovative new business models, while reducing capital and operating expenses. Read this presentation transcript, taken from the mediacast of the same name, to learn more.
Posted: 28 May 2009 | Published: 28 May 2009

Transverse

IT modernization: An exercise in alignment
sponsored by Hewlett-Packard Company
WHITE PAPER: A survey conducted in February 2009 by the Economist Intelligence Unit, sponsored by Oracle and HP, shows that in most companies both the business functions and the IT function understand the potential benefits of modernization. But that does not mean that most companies know how to do it right.
Posted: 15 Oct 2009 | Published: 18 Jun 2009

Hewlett-Packard Company

IT Service Assurance: Achieve proactive IT operations
sponsored by BMC-Accenture
WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.
Posted: 22 Aug 2011 | Published: 22 Aug 2011

BMC-Accenture

IT Service Management: It's About Managing Change
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper describes steps IT executives must take to manage an IT service management (ITSM) implementation to maximize its value and ensure that it achieves the full transformational effect it is capable of delivering.
Posted: 01 Dec 2008 | Published: 26 Nov 2008

Hewlett-Packard Company

IT Transformation and Digitization: New Challenges and New Opportunities
sponsored by Hitachi Data Systems
PRESENTATION TRANSCRIPT: This presentation transcript from Hitachi Data Systems looks at the importance of IT efficiency in today's business environment. It focuses mainly on digitization, virtualization and transformation of data and how this type of IT infrastructure change can ultimately help your bottom line. Read on to learn more today.
Posted: 17 Feb 2011 | Published: 17 Feb 2011

Hitachi Data Systems
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AUTOMATIC NUMBER IDENTIFICATION SYSTEMS DEFINITION (continued): …  callers. ANI is commonly used by emergency center dispatchers to save the caller having to report the information and, when necessary, to help locate callers. A telephone company's 9-1-1 service to a public safety point usually includes the ANI feature.In a call center, ANI displays the number of the calling party to the call center agent in real time. Among other things, the call center can use the information to forward calls to different people for different geographic areas. ANI was originally developed by AT&T for internal long-distance billing purposes. ANI is not related to newer … 

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