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Automatic Number Identification Systems

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DEFINITION: ANI (Automatic Number Identification) is a service that provides the receiver of a telephone call with the number of the calling phone. The method of providing this information is determined by the service provider (such as AT&T, MCI, Sprint, and so forth). The service is often provided by sending the digital tone multi frequency (DTMF) tones along with the call. Home users of ANI can screen  … 
Definition continues below.
Automatic Number Identification Systems Reports
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IBM WebSphere to JBoss EAP Migration Guide
sponsored by Red Hat
WHITE PAPER: If IBM licensing costs and complexities are draining your IT budget, then migrating to open source middleware can offer you many advantages. This white paper discusses the business benefits of open source and guides you through the migration process.
Posted: 12 Aug 2015 | Published: 30 Sep 2014

Red Hat

Important Considerations for Integrating IT and Combining Business Processes in a Merger or Acquisition
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This expert resource explores common IT integration challenges that accompany mergers and acquisitions, and counts down three steps for navigating these roadblocks and driving IT and business process success.
Posted: 29 Jan 2014 | Published: 29 Jan 2014

Hewlett Packard Enterprise

Improve IT Agility and Efficiency: Analytics Deliver New Insights into Operational Big Data
sponsored by IBM
WHITE PAPER: In this white paper discover how IBM's IT analytics strategy stacks up to the research presented by EMA. Access now to learn why EMA remains optimistic that Netcool Operations Insight is the next step in a continuing set of leadership moves by the company.
Posted: 06 Jul 2015 | Published: 28 Feb 2014


Improve Quality of Care with All-Flash Storage in EHR
sponsored by Pure Storage
WHITE PAPER: This white paper demonstrates the benefits of all-flash storage for VDI, as it lowers costs and reduces the complexity of deploying and managing storage. Read on to learn how you can take advantage of all-flash storage to enable improvements in patient care and clinical efficiencies.
Posted: 10 Aug 2015 | Published: 10 Aug 2015

Pure Storage

Improving Collaboration and Trimming Infrastructure Costs in a Hybrid Environment
sponsored by IBM
WHITE PAPER: This white paper describes how IBM SmartCloud services helped Brunswick Corporation, an employer of 16,000 worldwide, to cost-effectively support a variety of mobile devices, and also enabled them to move email, meeting, and other capabilities to the cloud while keeping other applications in-house.
Posted: 30 Sep 2014 | Published: 29 Nov 2013


In It Together: Data and Population Health Management
sponsored by
EBOOK: This handbook focuses on population health management from data analytics and a new approach to the business of medical care. As a management strategy, it gives providers a way to commit to patients and financial goals.
Posted: 21 Sep 2015 | Published: 21 Sep 2015

Increase Employee Productivity with Cloud-Based IT Service Automation
sponsored by ServiceNow
WHITE PAPER: This white paper examines the challenges associated with replacing an inefficient ITSM platform, and outlines the benefits of switching to cloud-based IT service automation. Access this case study to learn how you can deploy a singular ITSM platform.
Posted: 27 Aug 2015 | Published: 30 Apr 2014


Increasing Employee Satisfaction with Modern Unified Communications
sponsored by Vodafone/Cisco
WHITE PAPER: This white paper outlines a revolutionary cloud based system that enables fast, effortless unified collaboration (UC). Access this white paper to learn how a modern UC solution can provide benefits for both end users and departments like HR and operations.
Posted: 14 Jul 2015 | Published: 14 Jul 2015


Insights Beyond the Call with Real-Time Analytics
sponsored by IR
WHITE PAPER: Access this guide to gain an understanding of how real time analytics can prevent repeated problems and improve performance in your UC environment.
Posted: 28 Oct 2015 | Published: 28 Oct 2015


IBM WebSphere Distributed Caching Products
sponsored by IBM
WHITE PAPER: In today's tech environment, your enterprise systems are seeing higher levels of traffic and more usage spikes due to the proliferation of mobile devices. In this white paper, learn how you can scale your business-critical applications and systems, while maintaining high performance to keep customers satisfied.
Posted: 17 May 2013 | Published: 30 Jun 2012


IBM: When IBM and RIM Team Up both Employees and Customers can Benefit
sponsored by BlackBerry
CASE STUDY: Access this case study to see how IBM enhanced its collaborative, innovative culture with a wireless solution in partnership with RIM to benefit their mutual customers. Learn how the BlackBerry® Enterprise Solution was used to connect mobile employees using the Lotus suite of products and other applications.
Posted: 16 Sep 2011 | Published: 16 Sep 2011


IDC Buyer Case Study: Customer-Centric, User-Friendly Videoconferencing
sponsored by Vidyo, Inc.
WHITE PAPER: This IDC Buyer Case Study explores which videoconferencing solution Mydin, Malaysia's largest retailer enterprise, put in place to help connect and communicate, reduce costs, and achieve an optimal ROI.
Posted: 07 May 2013 | Published: 31 Jul 2012

Vidyo, Inc.

IDC White Paper: Making the Business Case for IT Consolidation
sponsored by Hewlett Packard Enterprise
WHITE PAPER: IDC believes that IT organizations are constantly being asked to do more with less. This analyst report will look at some of the key triggers CIOs look for when deciding to consolidate as well as getting started with consolidation and its impact on the business.
Posted: 26 Jun 2009 | Published: 01 Apr 2008

Hewlett Packard Enterprise

IDC: The Business Value of IBM's Digital Experience Software
sponsored by IBM
WHITE PAPER: In this white paper you will learn how one messaging-based middleware system helps you to exchange information throughout a range of platforms.Read on to learn how you can integrate new and existing business applications in a manner that is scalable, convenient and secure.
Posted: 21 Sep 2015 | Published: 30 Jun 2014


Impact of Cloud on IT Consumption Models: Top 10 Insights
sponsored by Cisco Systems, Inc.
WHITE PAPER: This whitepaper reviews the conclusions from a survey of IT leaders around the world.
Posted: 08 Nov 2013 | Published: 08 Nov 2013

Cisco Systems, Inc.

Impact of High Density Hot Aisles on IT Personnel Work Conditions
sponsored by Schneider Electric
WHITE PAPER: The use of modern enclosed hot aisles to address increasing power densities in the data center has brought into question the suitability of working conditions in these hot aisle environments. In this paper, it is determined that the additional heat stress imposed by such high density IT environments is of minimal concern.
Posted: 26 Jan 2011 | Published: 26 Jan 2011

Schneider Electric

Implementing Best Practices: The Dell Management Console and ITIL
sponsored by Dell and Symantec
WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
Posted: 15 Oct 2009 | Published: 01 Mar 2009

Dell and Symantec

Improve Organizational Communications
sponsored by Cisco Systems, Inc.
WHITE PAPER: As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Learn about a collaboration platform that allows for improved employee communication and productivity.
Posted: 28 Oct 2011 | Published: 28 Oct 2011

Cisco Systems, Inc.

Improving Rack Cooling Performance Using Airflow Management™ Blanking Panels
sponsored by Schneider Electric
WHITE PAPER: IT equipment mounted in racks cools itself by drawing ambient air from the data center or network room. If the heated exhaust air is allowed to return to the air inlet of the equipment, an undesirable overheating condition may occur. This paper explains how this problem compromises the cooling process and the benefit of using air blanking panels.
Posted: 29 Apr 2009 | Published: 20 Nov 2008

Schneider Electric

Improving Teammate Communication, Collaboration and Productivity on Task Order RFPS
sponsored by SpringCM
CASE STUDY: Concurrent Technologies Corporation (CTC) selected a solution called Privia by SpringCM that enable CTC to keep all teammates and internal participants on task without program manager or contract administrator intervention.
Posted: 18 Nov 2008 | Published: 18 Nov 2008


Innovators Demo Part II - Your Collaboration Destiny Continues
sponsored by IBM
PRODUCT DEMO: Embark on this interactive journey with the Innovators agents. They clearly show you how to think differently, act differently, communicate and collaborate in new ways - even while on the move - making you and your team more productive and connected.
Posted: 18 Jun 2010 | Premiered: 17 Jun 2010


Introduction to Video Conferencing
sponsored by Polycom, Inc.
WHITE PAPER: This resource explores how video conferencing can help your organization increase connectivity between your globally dispersed employees, partners, and customers. View now to learn the ins and outs of this technology and considerations to keep in mind when deploying it in your organization.
Posted: 26 Sep 2012 | Published: 31 Jul 2012

Polycom, Inc.

IP Telephony from A-Z -- The Complete IP Telephony eBook
sponsored by ShoreTel - OLD
EBOOK: Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management.
Posted: 19 May 2009 | Published: 31 Dec 2007

ShoreTel - OLD

IP Telephony: Reliability You Can Count On
sponsored by ShoreTel - OLD
WHITE PAPER: This paper examines the effects of three different architectures on the ability to deliver IP-based telephony systems that are both highly available and cost effective.
Posted: 19 May 2009 | Published: 19 May 2009

ShoreTel - OLD

IPTV Test and Measurement Best Practices
sponsored by Alcatel-Lucent
WHITE PAPER: This whitepaper focuses on providing a pragmatic set of test and measurement guidelines that can be implemented on a live operational IPTV service. The recommendations given in this paper are generally applicable to any IPTV system.
Posted: 20 Aug 2008 | Published: 01 Jan 2007

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AUTOMATIC NUMBER IDENTIFICATION SYSTEMS DEFINITION (continued): …  callers. ANI is commonly used by emergency center dispatchers to save the caller having to report the information and, when necessary, to help locate callers. A telephone company's 9-1-1 service to a public safety point usually includes the ANI feature.In a call center, ANI displays the number of the calling party to the call center agent in real time. Among other things, the call center can use the information to forward calls to different people for different geographic areas. ANI was originally developed by AT&T for internal long-distance billing purposes. ANI is not related to newer … 

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