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Automatic Number Identification Systems

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ALSO CALLED: ANI
DEFINITION: ANI (Automatic Number Identification) is a service that provides the receiver of a telephone call with the number of the calling phone. The method of providing this information is determined by the service provider (such as AT&T, MCI, Sprint, and so forth). The service is often provided by sending the digital tone multi frequency (DTMF) tones along with the call. Home users of ANI can screen  … 
Definition continues below.
Automatic Number Identification Systems Reports
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IR Prognosis for UC Performance Management Recommended Solution of Choice
sponsored by IR
VIDEO: Access this short video to how one organization feels about their VoIP monitoring solution and all that it has done to improve their IP Telephony.
Posted: 02 Jun 2015 | Premiered: 02 Jun 2015

IR

IT Service Optimization Maturity Assessment
sponsored by TeamQuest Corporation
RESOURCE: Access this maturity assessment and find out where your IT organization ranks on the maturity scale. Receive immediate results and tips for moving to the next level.
Posted: 25 Jun 2015 | Published: 25 Jun 2015

TeamQuest Corporation

Magic Quadrant for Communications Outsourcing and Professional Services, Worldwide
sponsored by Dimension Data
ANALYST REPORT: This Magic Quadrant, published on March 3rd, 2010 and authored by Eric Goodness, examines 17 vendors of IT services for business communications systems worldwide. Use it to find the right providers for your needs related to communications-centric managed service and outsourcing relationships or project-based professional services engagements.
Posted: 18 Mar 2010 | Published: 16 Mar 2010

Dimension Data

Major Regional Medical Center chooses Tintri for VDI
sponsored by Tintri
WEBCAST: This video features a major regional medical center that needed a VDI solution that could deliver more efficiency and IOPS. Watch now to find out how they improved performance and responsiveness, giving IT more time to spend on system improvements and new technology.
Posted: 11 Jun 2015 | Premiered: Jun 11, 2015

Tintri

Managing Integrated Communications, Consumerization and Security: Best Practices
sponsored by SearchSecurity.com
EGUIDE: This E-Guide explores the necessity of integrated communications and how they are changing the collaboration and productivity of many organizations. View now for best practices to tackling the challenges you are likely to face and to meeting the needs of integrated communications – for both your organization AND your end-users.
Posted: 13 Jun 2012 | Published: 13 Jun 2012

SearchSecurity.com

Is the Back Office Ready for a Technology Refresh
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PRESENTATION TRANSCRIPT: In order to remain competitive and grow, service providers must increase revenue through value-added services and build innovative new business models, while reducing capital and operating expenses. Read this presentation transcript, taken from the mediacast of the same name, to learn more.
Posted: 28 May 2009 | Published: 28 May 2009

Transverse

IT modernization: An exercise in alignment
sponsored by Hewlett-Packard Company
WHITE PAPER: A survey conducted in February 2009 by the Economist Intelligence Unit, sponsored by Oracle and HP, shows that in most companies both the business functions and the IT function understand the potential benefits of modernization. But that does not mean that most companies know how to do it right.
Posted: 15 Oct 2009 | Published: 18 Jun 2009

Hewlett-Packard Company

IT Service Assurance: Achieve proactive IT operations
sponsored by BMC-Accenture
WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.
Posted: 22 Aug 2011 | Published: 22 Aug 2011

BMC-Accenture

IT Service Management: It's About Managing Change
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WHITE PAPER: This white paper describes steps IT executives must take to manage an IT service management (ITSM) implementation to maximize its value and ensure that it achieves the full transformational effect it is capable of delivering.
Posted: 01 Dec 2008 | Published: 26 Nov 2008

Hewlett-Packard Company

IT Transformation and Digitization: New Challenges and New Opportunities
sponsored by Hitachi Data Systems
PRESENTATION TRANSCRIPT: This presentation transcript from Hitachi Data Systems looks at the importance of IT efficiency in today's business environment. It focuses mainly on digitization, virtualization and transformation of data and how this type of IT infrastructure change can ultimately help your bottom line. Read on to learn more today.
Posted: 17 Feb 2011 | Published: 17 Feb 2011

Hitachi Data Systems

IT Transformation Consulting Services: Align your technology direction
sponsored by Hewlett-Packard Company
WHITE PAPER: This brief resource introduces an IT transformation consulting service as a means of achieving effective, value-driven change. Read on now to learn how you can ensure business and IT alignment, spur business growth, and more.
Posted: 09 Oct 2013 | Published: 31 May 2012

Hewlett-Packard Company

ITSM: Connecting Service Desk Operations to IT Strategies
sponsored by IBM
EGUIDE: This expert e-guide examines the changes that ITIL and IT service management are bringing to your IT departments
Posted: 27 May 2014 | Published: 27 May 2014

IBM

IT’s Role in Strategic Planning Key To Success
sponsored by Oracle Corporation
WHITE PAPER: Read this white paper for more research findings as well as CIO insight into how strategic planning can be successful for both sides.
Posted: 01 Oct 2010 | Published: 01 Oct 2010

Oracle Corporation

Keeping Service Desk Simple
sponsored by Nimsoft, Inc.
WEBCAST: Access this informative webcast to learn about an innovative service desk technology that was designed to simplify service desk processes and alleviate the common issues associated with legacy service desk systems.
Posted: 11 Jul 2012 | Premiered: Jul 1, 2012

Nimsoft, Inc.

Key Points When Considering a Videoconferencing Platform/Manufacturer
sponsored by LifeSize
WHITE PAPER: There are key points to consider when looking for a videoconferencing system. As independent Telecommunications and IT consultants, what we do is to evaluate various products and systems. Check out this paper to learn more about what to should consider when selecting a videoconferencing system, including cost, technology, features, and service. 
Posted: 08 Mar 2011 | Published: 08 Mar 2011

LifeSize

Leadership and Technology: Mobility and bring-your-own-device insights for Midsize Businesses
sponsored by Cisco Systems, Inc.
WHITE PAPER: This informative white paper examines the power of mobile computing as part of the midmarket enterprise's unified communications platform, analyzing how you can utilize enterprise mobility effectively without increasing the pressure on IT.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

Leadership Makes the Difference during Times of Global Financial Crisis: Optimizing Business Cycles through Technology Investment
sponsored by SAP America, Inc.
WHITE PAPER: Investing in the right IT platform and end-to-end business processes enables companies to simplify the IT landscape and reduce total it cost.
Posted: 26 Jan 2009 | Published: 23 Jan 2009

SAP America, Inc.

Live and On-Demand: Streaming Video with LifeSize UVC Video Center
sponsored by LifeSize
WHITE PAPER: Learn why video streaming has become a key part of the communications strategy of today's organizations, and how this tool can help you increase connectivity, save budget dollars, and boost productivity.
Posted: 25 Jul 2012 | Published: 25 Jul 2012

LifeSize

Lumber Company Cuts Customer Delays down to Size
sponsored by Cisco Systems, Inc.
CASE STUDY: In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more.
Posted: 22 Feb 2008 | Published: 01 Jan 2006

Cisco Systems, Inc.

L’Oreal’s Manufacturing Makeover
sponsored by Apriso Corporation
WHITE PAPER: L’Oréal implemented a manufacturing systems overhaul to streamline processes, create a new technology framework and enable disparate locations to share information and best practices more effectively. Jacques Playe, CIO, Operations, explains how the restructuring significantly increased processing capacity, reduced costs and improved quality.
Posted: 16 Feb 2011 | Published: 16 Feb 2011

Apriso Corporation

Magic Quadrant for Team Collaboration and Social Software, 2007
sponsored by Socialtext
WHITE PAPER: The collaboration support market is being revitalized, with buyers and sellers looking to add social interaction in the context of broad collaboration support. Read this Gartner white paper which discusses new and established vendors in this market...
Posted: 05 Dec 2007 | Published: 24 Oct 2007

Socialtext

Maintaining 3G and 4G/LTE Quality of Service
sponsored by Gigamon
WHITE PAPER: This white paper details the need for visibility to sustain quality service for users while also staying innovative.
Posted: 07 Oct 2013 | Published: 08 Oct 2012

Gigamon

Making the Cloud Relevant: E-Business, IT as a Service, and Everything as a Service
sponsored by Hewlett-Packard Company
WHITE PAPER: This document explores a scenario that IT organizations could face in the not too distant future, brought about by the advent of the cloud phenomena - one that forces radical change or results in dire consequences for IT as we know it, and perhaps even removing the function altogether. Intrigued? Read more.
Posted: 21 Jul 2010 | Published: 21 Jul 2010

Hewlett-Packard Company

Managed Services: 8 Must-Have Requirements When Choosing A Provider
sponsored by NACR
WHITE PAPER: In this resource, discover whether managed services can help your organization maximize the performance and efficiency of your communications networks and applications.
Posted: 10 Apr 2012 | Published: 10 Apr 2012

NACR

MarketScope for Unified Communications for the SMB Market, North America
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive resource examines the current state of the UC market for SMBs, detailing which providers can give your organization the tools and solutions you need to thrive in today's business environment.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.
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AUTOMATIC NUMBER IDENTIFICATION SYSTEMS DEFINITION (continued): …  callers. ANI is commonly used by emergency center dispatchers to save the caller having to report the information and, when necessary, to help locate callers. A telephone company's 9-1-1 service to a public safety point usually includes the ANI feature.In a call center, ANI displays the number of the calling party to the call center agent in real time. Among other things, the call center can use the information to forward calls to different people for different geographic areas. ANI was originally developed by AT&T for internal long-distance billing purposes. ANI is not related to newer … 

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