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Automatic Number Identification Systems

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ALSO CALLED: ANI
DEFINITION: ANI (Automatic Number Identification) is a service that provides the receiver of a telephone call with the number of the calling phone. The method of providing this information is determined by the service provider (such as AT&T, MCI, Sprint, and so forth). The service is often provided by sending the digital tone multi frequency (DTMF) tones along with the call. Home users of ANI can screen  … 
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Automatic Number Identification Systems Reports
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Formulate a Game Plan for Closing the SecOps Gap
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WHITE PAPER: Access this report to discover why collaboration between security and operations (SecOps) will drive faster threat response, stronger security, and improved compliance in your organization. Take a closer look at the SecOps gap now, and learn the gravity of IT misalignment.
Posted: 18 Mar 2016 | Published: 18 Mar 2016

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Gartner: How to build an online community
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ANALYST BRIEF: Gartner analyst Julie Hopkins explains seven ways to lure people to participate in online communities and shows how to choose the tactics that will best suit your business needs.
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Hosted IP Telephony Market is Reaching Mass Adoption
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EGUIDE: This guide discusses in detail the increasingly cloud oriented nature of enterprise IP telephony, and offers a way for small and mid-sized businesses to approach both the acquisition and deployment of your communications architecture.
Posted: 15 Feb 2016 | Published: 12 Feb 2016

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Hosted UC and UCaaS Offer Five Major Advantages Over On-Premise UC
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EGUIDE: This guide discusses the 5 critical advantages of UCaaS over premise-based alternatives. Inside, learn how these new technologies offer enterprises lower costs, centralized management and more.
Posted: 17 Feb 2016 | Published: 12 Feb 2016

Carousel Industries

How Cloud and Mobile are Perfect Partners for UC
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WHITE PAPER: This white paper discusses a complete cloud UC solution for midmarket enterprises which brings together mobility, video, security and networking.
Posted: 05 May 2015 | Published: 05 May 2015

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How Digital Transformation Is Changing the Role of the Data Center
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VIDEO: In this exclusive webcast, Editor-in-Chief at Computer Weekly Brian Glick demonstrates how digital transformation is significantly affecting the role of the enterprise data center. Tune in to ensure competitive longevity by modernizing your data center architectures with cloud-enabled, scalable deployments.
Posted: 18 Mar 2016 | Premiered: 18 Mar 2016

Dimension Data

How Much Is Software Complexity Costing You?
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WHITE PAPER: In this infographic, you will discover how to streamline IT service cost and time with a single point of contact, and prevent downtime. Read on to access a solution that will help your business increase end-user productivity to enhance business results, and more.
Posted: 09 Mar 2016 | Published: 09 Mar 2016

IBM

How social media drives business success
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IT BRIEFING: There is a growing recognition that rather than being a distraction or a time drain, social tools could hold the key to a more productive way of doing business, this report from Google argues.
Posted: 21 May 2012 | Published: 21 May 2012

ComputerWeekly.com

From Fear to Value: CIO strategies for propelling business through the economic crisis
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WHITE PAPER: Your aspiration: As a CIO, drive change, innovation and efficiency to help build a smarter enterprise that will prosper amidst global competition. Your daily challenge: As a CIO, deliver business results faster and better–with less. This whitepaper outlines key strategies for CIOs to drive business results through the economic crisis.
Posted: 18 Jun 2010 | Published: 17 Mar 2009

IBM

From Server to Service: Demystifying Messaging in the Cloud
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ANALYST BRIEF: This document looks at the various considerations for messaging in the cloud and the immediate requirements that need to be considered if you have a future vision for messaging in the cloud.
Posted: 25 Jun 2010 | Published: 25 Jun 2010

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Frost & Sullivan – 2013 Global VC Technology Leadership Award
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WHITE PAPER: This Frost & Sullivan research paper details why Vidyo was awarded their Technology Leadership award in the videoconferencing market and how the solution meets today's top VC benchmarks.
Posted: 02 May 2013 | Published: 31 Dec 2012

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Frost and Sullivan: Customer Experience Management: A Business Imperative beyond a Technology Solution
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WHITE PAPER: In this white paper, Frost & Sullivan, a global consulting and research firm, shares real-world insights from its latest comprehensive study of the value of CEM, including operator strategies driving adoption, best practices and KPIs, and a glimpse into the future of CEM.
Posted: 22 Feb 2010 | Published: 22 Feb 2010

Hewlett Packard Enterprise

Gaining Cloud Fax Advantages with SAP Systems
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WHITE PAPER: Adoption of cloud services for fax communnication has steadily increased as organizations seek to reduce costs, simplify their IT landscapes and streamline processes. Companies looking to integrate fax with their SAP applications no longer have to choose between efficiency, cost and functionality.
Posted: 21 Dec 2010 | Published: 21 Dec 2010

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Gartner: Magic Quadrant for IT Project and Portfolio Management
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ANALYST REPORT: The IT project and portfolio management market remains active in an adverse global economy. This year's Magic Quadrant acknowledges emerging IT planning and control and application portfolio management integration support, two (but not the only) routes for expanding PPM systems. Read this Gartner report for more.
Posted: 02 Apr 2010 | Published: 02 Jun 2009

CA Technologies.

Get Cost Visibility and Chargeback for Your Cloud Services
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VIRTUAL ENVIRONMENT: This in-depth webcast, presented by Daniel Galecki, a software veteran and IT asset management guru, covers the IT transformation from a cost center to an IT service broker, and explains why analysts agree that chargeback is critical to the success of your cloud projects.
Posted: 17 Jun 2014 | Premiered: 10 Jun 2014

Hewlett Packard Enterprise

Get Ready for Unified Communications!
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WHITE PAPER: This informative guide explores a 5 step plan for smooth, effective implementation of your newly acquired unified communications platform.
Posted: 20 May 2014 | Published: 20 May 2014

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Getting Mobile Collaboration Right
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WHITE PAPER: This valuable guide offers information and advice to help you prepare and build an intelligent mobile collaboration strategy.
Posted: 19 Jun 2013 | Published: 19 Jun 2013

Avaya

Getting Sales Dialed In: Improving Process Efficiencies and Increasing Sales Using RingCentral
sponsored by RingCentral
PRESENTATION TRANSCRIPT: This presentation transcript explores how cloud-based telephony can help increase call efficiency, improve manageability, and ensure that a sales opportunity is never missed.
Posted: 29 Oct 2012 | Published: 29 Oct 2012

RingCentral

Global Threat Research Report: Russia
sponsored by VeriSign, Inc
WHITE PAPER: This report takes an in-depth look at the security threat the Russian Business Network (RBN) is to North American-based enterprise businesses. Learn more about their current infrastructure, its corruption, and the impact the RBN has on business today.
Posted: 16 Nov 2007 | Published: 10 Jan 2007

VeriSign, Inc

Global Trends Drive Business Strategies
sponsored by Alcatel-Lucent
WHITE PAPER: Today’s business models do not create the commensurate revenue to fund the investment to deliver against growing traffic volumes. This is particularly salient in North America as CSPs provide more services and bandwidth on flat rate ‘all-you-can-eat’ price models. Read this paper to learn so much more.
Posted: 19 Aug 2010 | Published: 16 Aug 2010

Alcatel-Lucent

Goodman's LLP Case Study: Law Firm Plans for Contingencies with Indispensible BlackBerry Smartphones
sponsored by BlackBerry
CASE STUDY: Access this case study to learn how a company deployed WIC Messenger to automatically push an up-to-date list of PINs to each BlackBerry smartphone so users could easily contact each other in the event of a power outage or email service disruption.
Posted: 16 Sep 2011 | Published: 16 Sep 2011

BlackBerry

Guide to Session Border Controllers: The Good, The Bad, The Ugly
sponsored by Sangoma Technologies
EGUIDE: This e-guide from SearchUnifiedCommunications.com lays out the truth about session border controllers (SBC) – the good, the bad, and the ugly. View now to learn why you need SBC, potential obstacles, and how to overcome them.
Posted: 19 Jun 2013 | Published: 19 Jun 2013

Sangoma Technologies

How Customers Are Cutting Costs and Building Value with Microsoft Virtualization
sponsored by Microsoft
WHITE PAPER: Virtualization provides powerful, tangible ways to streamline many traditionally time-consuming processes and minimize the resources needed to deploy and manage IT resources. This white paper examines how Microsoft® customers are using virtualization technology to simplify their IT infrastructure, IT processes, and save money.
Posted: 19 Mar 2009 | Published: 03 Nov 2008

Microsoft

How Enterprise-Class Services Integrate with Real Companies
sponsored by Comcast
PODCAST: Discover why one of your peers chose Enterprise Services from Comcast to fulfill their need for a high-speed connection between their primary site and disaster recovery site.
Posted: 06 Mar 2013 | Premiered: Dec 31, 2012

Comcast

How Should an Enterprise Move towards Unified Communications?
sponsored by Avaya Inc.
WHITE PAPER: Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
Posted: 01 Jul 2008 | Published: 01 Jun 2008

Avaya Inc.
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AUTOMATIC NUMBER IDENTIFICATION SYSTEMS DEFINITION (continued): …  callers. ANI is commonly used by emergency center dispatchers to save the caller having to report the information and, when necessary, to help locate callers. A telephone company's 9-1-1 service to a public safety point usually includes the ANI feature.In a call center, ANI displays the number of the calling party to the call center agent in real time. Among other things, the call center can use the information to forward calls to different people for different geographic areas. ANI was originally developed by AT&T for internal long-distance billing purposes. ANI is not related to newer … 

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