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Automatic Number Identification Systems

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ALSO CALLED: ANI
DEFINITION: ANI (Automatic Number Identification) is a service that provides the receiver of a telephone call with the number of the calling phone. The method of providing this information is determined by the service provider (such as AT&T, MCI, Sprint, and so forth). The service is often provided by sending the digital tone multi frequency (DTMF) tones along with the call. Home users of ANI can screen  … 
Definition continues below.
Automatic Number Identification Systems Reports
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Enterprise Social Tools Need UC Integration to Thrive
sponsored by SearchSecurity.com
EGUIDE: This expert E-Guide from SearchUnifiedCommunications.com explores why enterprise social networking tools need to be integrated with your everyday unified communications (UC) tools to be successful and unveils the benefits such an effort can provide.
Posted: 19 Apr 2013 | Published: 19 Apr 2013

SearchSecurity.com

Essentials of Successful VoIP: Redundancy and Quality
sponsored by iCore Networks
EGUIDE: This expert guide explains how to design VoIP and network infrastructures with redundancy in VoIP servers, voice gateways and gateways and messaging and presence servers.
Posted: 28 Apr 2015 | Published: 28 Apr 2015

iCore Networks

Everything You Need to Know about the New Generation of Cloud-Based UC
sponsored by SearchUnifiedCommunications.com
VIRTUAL ENVIRONMENT: Cloud-based UC can move your infrastructure and complexity to the cloud, providing your enterprise with faster deployment times, lower costs and provide consistent features for your workforce.
Posted: 05 Jan 2015 | Premiered: 15 Jan 2015

SearchUnifiedCommunications.com

Evolving Toward the Next Phase of Email
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WHITE PAPER: This white paper explores current email usage in the workplace, as well as corporate email's anticipated future, including a more cohesive user experience with integrated application functionality, social capabilities, and transparent accessibility.
Posted: 01 Oct 2014 | Published: 30 Jun 2014

IBM

Field Service Management in the Cloud
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: In today's digital world, cloud applications are used to run many mission-critical tasks for enterprises. Read this white paper to learn how cloud applications allow you to constantly improve your systems, ensuring operational efficiency and excellent customer service.
Posted: 23 Apr 2015 | Published: 31 Dec 2014

Oracle Corporation UK Ltd

Five Ways to a More Competitive Enterprise
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WHITE PAPER: This white paper presents a communications system designed to be easily manageable, affordable and efficient.
Posted: 02 Mar 2015 | Published: 02 Mar 2015

XO Communications

Flying High on the Use of Red Hat Enterprise Linux
sponsored by Red Hat
WHITE PAPER: This white paper explains how UK-based organization Flybe, Europe's largest regional airline, was able to leverage Linux to revolutionize their IT support capabilities, creating new opportunities for innovation and revenue streams.
Posted: 03 Oct 2014 | Published: 30 May 2014

Red Hat

Gartner's Magic Quadrant for IT Risk Management 2015
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WHITE PAPER: This white paper examines the strengths and weaknesses of several ITRM platforms and provides insight into the market. View now to uncover the need to know facts about ITRM and how to choose the platform right for your organization.
Posted: 06 Apr 2015 | Published: 10 Mar 2015

Modulo

Enabling the Profitable Evolution of Mobile Transport to All-IP
sponsored by Alcatel-Lucent
WHITE PAPER: The mobile transport network is one of the key considerations for mobile service providers planning a network transformation. This paper outlines the challenges associated with transforming the mobile transport network and presents the Alcatel-Lucent approach to effective transformation.
Posted: 03 Mar 2009 | Published: 03 Mar 2009

Alcatel-Lucent

Enabling the Profitable Evolution of Mobile Transport to All-IP
sponsored by Alcatel-Lucent
WHITE PAPER: As demand for mobile multimedia services increase and average revenue per user declines, mobile service providers must transform their networks to profitably support legacy voice and advanced packet-based services. This paper outlines the challenges associated with transforming the mobile transport network.
Posted: 09 Jun 2009 | Published: 09 Jun 2009

Alcatel-Lucent

Ensuring you Get the Best Call Quality Available
sponsored by RingCentral
WHITE PAPER: This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

RingCentral

Enterprise Backup and Recovery Considerations: How to Maintain Your Restore-Readiness
sponsored by Sirius Computer Solutions
WHITE PAPER: IT systems are vulnerable to a variety of disruptions. This paper will focus on common processes and procedures that should be part of any effective enterprise backup/restore system.
Posted: 08 Jul 2009 | Published: 26 Jun 2009

Sirius Computer Solutions

Enterprise Portal Rationalization: Using a Service-Oriented Architecture to Stop Web Asset Sprawl
sponsored by Oracle Corporation
WHITE PAPER: This paper provides an overview of the problem of Web sprawl, and an account of the rationalization strategies organizations are adopting to gain the upper hand on sprawl. Adopting a service-oriented architecture based on integrated application platform infrastructure emerges as the key to rationalizing sprawl.
Posted: 03 Apr 2009 | Published: 01 Mar 2009

Oracle Corporation

ePlus Technology IT Sourcing, Services, Support & Solutions
sponsored by ePlus Technology
WHITE PAPER: ePlus Technology helps you develop cost-effective strategies that meet your immediate IT needs as well as your long-term business objectives - letting you focus on your core business. When combined with our suite of on-demand supply chain and financing solutions, ePlus IT services will help you improve asset utilization across your organization.
Posted: 24 Apr 2009 | Published: 28 Dec 2007

ePlus Technology

Evaluate: Lotus Notes and Domino Administrator clients
sponsored by IBM
TRIAL SOFTWARE: IBM Lotus Notes and Domino Administrator clients nurture communication and real-time connections to form the backbone of a simplified, security-rich, and real-time work environment designed to foster an increase in knowledge sharing, business insight and productivity.
Posted: 09 Jun 2011 | Premiered: 09 Jun 2011

IBM

Evaluating the Total Costs of a Unified Communications Solution
sponsored by Cisco
WHITE PAPER: Discover the top recommendations for selecting a UC solution that fits the needs of your business. Learn how to weigh the most important factors and assess the TCO of your UC solution.
Posted: 17 Jul 2013 | Published: 17 Jul 2013

Cisco

Extend the Value of IBM Lotus Applications to Increase Productivity with Avaya Unified Communications - Sponsored by Avaya and IBM
sponsored by Avaya
WHITE PAPER: Good communications are key to any company's success. The most successful enterprises strive for anywhere, anytime communications to best serve employees and clients who are increasingly mobile and geographically diverse. By unifying communications, a company can deliver communications anywhere, anytime and any way.
Posted: 25 Jun 2009 | Published: 25 Jun 2009

Avaya

Extending Enterprise Networks with Service Delivery Environments
sponsored by Alcatel-Lucent
WHITE PAPER: This vendor white paper - prepared by Alcatel-Lucent - discuses how service providers need to continuously expand their service offerings to address increasing competitive demands, create new ways to drive business and increase market share.
Posted: 10 Sep 2007 | Published: 01 Sep 2007

Alcatel-Lucent

Find the UC Solution that Fits your Budget
sponsored by North Sydney IT and Cisco
WHITE PAPER: This informative paper examines some of the top UC solutions on the market and compares their TCO so you can see which tool will both satisfy your requirements and fit your budget.
Posted: 03 Apr 2014 | Published: 03 Apr 2014

North Sydney IT and Cisco

Five Best Practices For Unified Communications
sponsored by AT&T Corp
WHITE PAPER: To meet today’s increasing demands, businesses need to communicate and collaborate more efficiently. Communication needs to be timely and effective, reaching people where and when they want to be reached, at the office, at home or on the go.  Read this white paper to learn the five best practices for unified communications.
Posted: 13 Oct 2010 | Published: 13 Oct 2010

AT&T Corp

From Fear to Value: CIO strategies for propelling business through the economic crisis
sponsored by IBM
WHITE PAPER: Your aspiration: As a CIO, drive change, innovation and efficiency to help build a smarter enterprise that will prosper amidst global competition. Your daily challenge: As a CIO, deliver business results faster and better–with less. This whitepaper outlines key strategies for CIOs to drive business results through the economic crisis.
Posted: 18 Jun 2010 | Published: 17 Mar 2009

IBM

From Server to Service: Demystifying Messaging in the Cloud
sponsored by Dimension Data.
ANALYST BRIEF: This document looks at the various considerations for messaging in the cloud and the immediate requirements that need to be considered if you have a future vision for messaging in the cloud.
Posted: 25 Jun 2010 | Published: 25 Jun 2010

Dimension Data.

Frost & Sullivan – 2013 Global VC Technology Leadership Award
sponsored by Vidyo, Inc.
WHITE PAPER: This Frost & Sullivan research paper details why Vidyo was awarded their Technology Leadership award in the videoconferencing market and how the solution meets today's top VC benchmarks.
Posted: 02 May 2013 | Published: 31 Dec 2012

Vidyo, Inc.

Frost and Sullivan: Customer Experience Management: A Business Imperative beyond a Technology Solution
sponsored by Hewlett-Packard Company
WHITE PAPER: In this white paper, Frost & Sullivan, a global consulting and research firm, shares real-world insights from its latest comprehensive study of the value of CEM, including operator strategies driving adoption, best practices and KPIs, and a glimpse into the future of CEM.
Posted: 22 Feb 2010 | Published: 22 Feb 2010

Hewlett-Packard Company

Gaining Cloud Fax Advantages with SAP Systems
sponsored by Esker Inc.
WHITE PAPER: Adoption of cloud services for fax communnication has steadily increased as organizations seek to reduce costs, simplify their IT landscapes and streamline processes. Companies looking to integrate fax with their SAP applications no longer have to choose between efficiency, cost and functionality.
Posted: 21 Dec 2010 | Published: 21 Dec 2010

Esker Inc.
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AUTOMATIC NUMBER IDENTIFICATION SYSTEMS DEFINITION (continued): …  callers. ANI is commonly used by emergency center dispatchers to save the caller having to report the information and, when necessary, to help locate callers. A telephone company's 9-1-1 service to a public safety point usually includes the ANI feature.In a call center, ANI displays the number of the calling party to the call center agent in real time. Among other things, the call center can use the information to forward calls to different people for different geographic areas. ANI was originally developed by AT&T for internal long-distance billing purposes. ANI is not related to newer … 

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