IT Systems  >   Communications Systems  >   Telecommunications Systems  >   Telephony Systems  >  

Automatic Call Distributor

RSS Feed    Add to Google    Add to My Yahoo!
Automatic Call Distributor Reports
 
SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Finally, a Simple Way to Deploy a Customer Contact Center
sponsored by Contactual (Now 8x8, Inc.)
WHITE PAPER: The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.
Posted: 11 Feb 2010 | Published: 11 Feb 2010

Contactual (Now 8x8, Inc.)

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations
sponsored by CosmoCom, Inc.
WHITE PAPER: This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.
Posted: 27 May 2008 | Published: 01 Jan 2008

CosmoCom, Inc.

Unified Communications & Collaboration: Navigating The "All-Or-Nothing" Misconception
sponsored by Level 3 Communications, Inc.
WHITE PAPER: Learn how to phase unified communications (UC) into your enterprise in 6 major steps, moving from a traditional voice service to an IP-enabled solution.
Posted: 11 May 2016 | Published: 31 Dec 2015

Level 3 Communications, Inc.

Drowning in Data Management Complexity? Eliminate IT and Storage Inefficiencies
sponsored by Commvault
WHITE PAPER: Discover in this white paper how to lessen complexity, reduce risk, and effectively harness IT resources in your Big Data and database environments. Read on to achieve strategic gains in productivity and backup with expert advice.
Posted: 29 Apr 2016 | Published: 29 Apr 2016

Commvault

The Great Barrier Myth: Why Migrating To SIP Is Easier And More Cost-Efficient Than You’ve Been Told
sponsored by Level 3 Communications, Inc.
RESOURCE: This short resource answers the question: Why aren't more organizations embracing SIP trunking? It's a common fallacy that insurmountable obstacles face organizations trying to replace legacy communications architectures. Read now to separate fact from fiction.
Posted: 10 May 2016 | Published: 31 Dec 2015

Level 3 Communications, Inc.

Unified Communications Case Study: Insight Between the Lines
sponsored by IR
WHITE PAPER: PGDS knew it needed deeper insight into their communications obstacles, fast. Discover how this financial services group was able to provide end-to-end performance management and reporting for unified communications.
Posted: 17 May 2016 | Published: 17 May 2016

IR

A Quantum Leap in Hyper-converged Infrastructure: The VCE VxRail Appliance
sponsored by Avnet Technology Solutions
WHITE PAPER: In this paper, discover how to create an automated, dynamic infrastructure that quickly adopts to business demands with the VCE hyper-converged infrastructure appliance. Read on to take advantage of a full suite of industry-leading data services, including replication, backup, and cloud tiering.
Posted: 05 Apr 2016 | Published: 05 Apr 2016

Avnet Technology Solutions

The Data Center of the Future? It's the One CIOs Don't Operate
sponsored by Windsor Group
EGUIDE: Because technology is ubiquitous and constantly changing, your IT leaders must become really good at deciding which technology battles they should fight. In this expert e-guide, you will learn why the data center of the future may be one which CIOs don't operate.
Posted: 19 Apr 2016 | Published: 08 Apr 2016

Windsor Group
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2016, TechTarget | Read our Privacy Statement