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SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations
sponsored by CosmoCom, Inc.
WHITE PAPER: This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.
Posted: 27 May 2008 | Published: 01 Jan 2008

CosmoCom, Inc.

7 Things You Didn't Know Were Possible with Self Service and Automation
sponsored by Avaya CenturyLink
WHITE PAPER: New paradigms of self service and automation have emerged that make it essential for you to stay current with your customer service strategy. Uncover key information about these paradigms and learn 7 things you didn't know were possible.
Posted: 28 Jun 2016 | Published: 31 Dec 2015

Avaya CenturyLink

Finally, a Simple Way to Deploy a Customer Contact Center
sponsored by Contactual (Now 8x8, Inc.)
WHITE PAPER: The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.
Posted: 11 Feb 2010 | Published: 11 Feb 2010

Contactual (Now 8x8, Inc.)

Four Ways to Improve IT Operations with All-Flash Storage
sponsored by NetApp
RESOURCE: View this infographic to examine four ways of improving IT operations with all-flash storage. Read on to discover how business in varied industries—from education to manufacturing—benefit from all-flash implementation, eliminating VDI performance bottlenecks, accelerating apps, and more.
Posted: 11 Aug 2016 | Published: 11 Aug 2016

NetApp

Cut Through the Hype of Hyper-Converged
sponsored by NTT ICT
VIDEO: Get informed about the truth behind hyper-converged infrastructure in the following webcast featuring HPE's Director of Software-Defined Storage, Rob Strechay. Learn where this technology fits, where it doesn't; how to utilize it in your own business and more.
Posted: 05 Aug 2016 | Premiered: 16 Dec 2015

NTT ICT

A Shift to Remote IT Services Alleviates Support and Help Desk Headaches
sponsored by LogMeIn, Inc.
WHITE PAPER: This infographic identifies the diverse demands of the end user, as well as the multifaceted world of modern computing, and how you can manage these challenges through remote IT support services.
Posted: 05 Aug 2016 | Published: 05 Aug 2016

LogMeIn, Inc.

"Worldwide Business with Kathy Ireland": Interactive Display Boards
sponsored by Techdata and Sharp
VIDEO: Many organizations lack the communication mediums they need to promote employee engagement in meeting room environments. This video explores how interactive display boards bridge that gap. Find out how to integrate this intuitive technology into your already existing infrastructure so you can boost meeting room productivity and collaboration.
Posted: 25 Aug 2016 | Premiered: 03 Nov 2015

Techdata and Sharp

Working Remotely Infographic
sponsored by ReadyTalk
RESOURCE: Learn the ways that both employees and companies benefit from a policy of remote working. Complete with statistics and visuals, access now to see how your enterprise can be more productive, attract more employees, grow employee engagement, and more.
Posted: 18 Jul 2016 | Published: 18 Jul 2016

ReadyTalk
 
 
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