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Automated Meter Reading Services

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ALSO CALLED: AMR Services, Wireless Automated Meter Reading Services
DEFINITION: A technology that enables meter readers to read electric meters remotely, via radio signals.
Automated Meter Reading ServicesReports
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Capacity Planning in your Software-Defined Data Center
sponsored by nlyte Software
VIDEO: This webinar will provide a brief overview of the SDDC (including virtualization of servers, storage and networking) and then will focus on the expanded role of critical facilities and its coordination with IT service management in the SDDC.
Posted: 12 Aug 2014 | Premiered: 17 Sep 2013

nlyte Software

Carhartt's Service Automation Solves Onboarding New Retailers Process
sponsored by ServiceNow
CASE STUDY: This exclusive case study explores the service automation solution a leading work wear retailer used to speed up its paperwork processing.
Posted: 15 Sep 2014 | Published: 15 Sep 2014

ServiceNow

Case Study SAIT Polytechnic
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This white paper introduces a solution that streamlines and automates student and staff support across different teams and service desks.
Posted: 21 Jul 2014 | Published: 18 Jul 2014

FrontRange Solutions Inc.

Case Study University of North Texas
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This white paper introduces an ITSM solution that utilises the cloud, and eliminates the pain points of traditional infrastructure management.
Posted: 21 Jul 2014 | Published: 21 Jul 2014

FrontRange Solutions Inc.

Case study: Beam Global Spirits & Wine Manages Global IT Support With Just Six Agents
sponsored by FrontRange Solutions Inc.
CASE STUDY: This brief case study explains how the right service and support software strategy enabled Beam Global Spirits & Wine to efficiently manage global IT support – all with just six agents. Read on now to learn more.
Posted: 01 Jul 2013 | Published: 01 Jul 2013

FrontRange Solutions Inc.

Case Study: How to Automate and Streamline your Workforce Management
sponsored by Workforce Software
CASE STUDY: This case study highlights how one of the largest privately-owned home furniture retailers in the US centralized its employee data and streamlined its workforce management processes with the help of an automated solution.
Posted: 30 Jun 2014 | Published: 30 Jun 2014

Workforce Software

CaseBank Technologies Optimizes IT Service Management
sponsored by Citrix
WHITE PAPER: This case study discusses the challenge of turning a help desk into a service desk based on ITIL.
Posted: 10 Sep 2014 | Published: 15 Apr 2014

Citrix

Budgeting for Your Next Hardware Investment: New Pricing and Payment Methods
sponsored by IBM
WHITE PAPER: This informative resource provides the necessary financial tools you'll need when you begin investing in your new IBM storage solution or IBM Power System server. Find out how financing can help your business.
Posted: 25 Oct 2013 | Published: 25 Oct 2013

IBM

Budgeting Survey:Benchmarks & Issues
sponsored by Centage
WHITE PAPER: This white paper discusses the results of a budgeting survey aimed at discovering the most significant budgeting, forecasting, and reporting issues troubling today’s CFOs.
Posted: 29 May 2012 | Published: 29 May 2012

Centage

Build the Intelligent, Integrated Enterprise
sponsored by Red Hat
WEBCAST: Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions.
Posted: 20 Apr 2012 | Premiered: Apr 20, 2012

Red Hat

Building Your Business Case for Best-Practice IT Services Delivery
sponsored by Oracle Corporation
WHITE PAPER: Read this paper for a discussion of TCO components and complexities, as well as cost analysis and business impacts that companies should consider when building a business case. This paper offers tips for assessing the total cost of ownership in delivering best practices through an in-house IT service delivery model.
Posted: 29 Mar 2010 | Published: 15 Jun 2009

Oracle Corporation

Business Customers Find Mainframe Costs out of Step with Data Center Budgets
sponsored by Hewlett-Packard Company
PRESS RELEASE: This press release explains how more than 250 companies worldwide have migrated to HP Integrity systems from mainframes over the past two years, saving up to 70 percent in operational costs.
Posted: 26 Nov 2008 | Published: 26 Nov 2008

Hewlett-Packard Company

Buyer’s Guide to Financial Management Software
sponsored by NetSuite
WHITE PAPER: This resource counts down 10 essential capabilities of an effective financial management system. Read on to learn how you can make the software selection process a breeze.
Posted: 12 Feb 2014 | Published: 31 Dec 2012

NetSuite

CA Service Management Blog
sponsored by CA Technologies.
RESOURCE: This resource provides you with blogs from your service management peers on driving home the importance of building a strategy to applying best practices with ITIL in realizing real world, practical implementations.
Posted: 30 Aug 2013 | Published: 30 Aug 2013

CA Technologies.

CA Virtualization Management Solution Brief
sponsored by CA Technologies.
PRODUCT LITERATURE: CA Virtualization Management solutions provide integrated end-to-end management, business-driven automation and security. As such, CA facilitates virtualization's promise of cost reduction and efficiency gains through consolidation, standardization and lower energy consumption, which drive better business outcomes.
Posted: 20 Nov 2009 | Published: 20 Nov 2009

CA Technologies.

Calcasieu Parish Schools Case Study: Connecting 21st Century Classrooms
sponsored by Dell, Inc.
CASE STUDY: Read this case study to learn how Calcasieu Parish schools doubled its purchasing power and improved student access and learning proficiency with Dell netbooks.
Posted: 02 Jul 2010 | Published: 01 Dec 2009

Dell, Inc.

Can a Technology Service Provider Really Enable Your Business Success?
sponsored by All Covered
WHITE PAPER: Technology service providers address IT challenges by providing technical oversight, IT accountability and continuity within the infrastructure. Learn how partnering with a technology service provider can satisfy the IT needs of your business.
Posted: 04 Sep 2007 | Published: 28 Aug 2007

All Covered

Capturing Revenue In an Evolving, Global, Technological Environment
sponsored by Billing Platform
WHITE PAPER: This resource explores how globalization is increasing the demands of your billing system, and introduces a cloud-based platform that gives you the power to affordably fuel billing success.
Posted: 30 Jan 2014 | Published: 30 Jan 2014

Billing Platform

Capturing the Potential of the Cloud 
sponsored by IBM
WHITE PAPER: This paper will discuss how cloud is helping enterprises, governments and industries around the globe meet their current challenges through key value drivers.
Posted: 13 Oct 2010 | Published: 15 Sep 2010

IBM

Case Study: A platform approach to solving billing problems in the sky.
sponsored by Billing Platform
CASE STUDY: This case study reveals how LiveTV Satellite Communications, LLC implemented a fully automated billing solution robust enough to handle their complex billing and Inventory Management use cases.
Posted: 03 Feb 2014 | Published: 03 Feb 2014

Billing Platform

Case Study: APAC Providers make the switch to the cloud to solve enterprise-billing needs.
sponsored by Billing Platform
CASE STUDY: Thanks to Billingplatform.com's highly configurable, cloud-based system, in just a few months, Express Virtual Meetings launched a fully functioning, automated, cloud-based Billing Management system that integrates seamlessly with their CRM application; Conferencing Bridges; and Payment Gateway providers. Read on to learn more.
Posted: 03 Feb 2014 | Published: 03 Feb 2014

Billing Platform

Case Study: Customer and Channel Insight Shapes Business Decisions
sponsored by Aria
CASE STUDY: This brief case study reveals how the right billing system enabled communications provider IMN to meet the needs of sales growth by supporting enterprise-wide billing and customer management.
Posted: 21 Nov 2013 | Published: 31 Dec 2012

Aria

CentraStage Chosen by London Grid for Learning to Manage 2,500 Schools Across the Capital
sponsored by CentraStage
CASE STUDY: This brief case study explores the success of IT management and remote support technology helped one organization deliver secure and effective IT services to their users.
Posted: 11 Mar 2014 | Published: 11 Mar 2014

CentraStage

CentraStage Endpoint Management
sponsored by CentraStage
WEBCAST: This brief video explores one company's solution to endpoint management and how it can help managed service providers offer round-the-clock visibility of their endpoints
Posted: 11 Mar 2014 | Premiered: Jan 14, 2014

CentraStage

CFO as Catalyst for Change
sponsored by Oracle Corporation
WHITE PAPER: Read the CFO Research Report from Longitude Research commissioned by Oracle and Accenture to see how 930 CFOs from around the world are managing change and driving growth in a disruptive and unpredictable business environment.
Posted: 20 Sep 2013 | Published: 20 Sep 2013

Oracle Corporation
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