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Reduce e-Commerce Fraud without Increasing Customer Friction for Payment Service Providers
sponsored by ThreatMetrix
WHITE PAPER: This guide discusses how to reduce payment fraud without damaging your existing customer relationships.
Posted: 25 Mar 2014 | Published: 31 Dec 2013

ThreatMetrix

3 Tough Questions to Ask Your ICT Support Provider to Ensure Its Services Match Your Needs
sponsored by Dimension Data
WHITE PAPER: This whitepaper reviews 3 tough questions to ask your IT services provider to ensure that they are meeting your organizational needs.
Posted: 03 Feb 2014 | Published: 03 Feb 2014

Dimension Data

Case Study: How John Lewis Conquered the Web
sponsored by ComputerWeekly.com
BOOK: Bill Goodwin tells the inside story of John Lewis £40m website redevelopment project, assesses the technical and business challenges faced and its impact on the business.
Posted: 17 Mar 2014 | Published: 17 Mar 2014

ComputerWeekly.com

Giving Customers Better Protection While Reducing Costs
sponsored by ThreatMetrix
CASE STUDY: This case study outlines a top e-commerce business and their strategy for preventing fraud, lowering costs and ensuring consumer trust.
Posted: 26 Mar 2014 | Published: 31 Dec 2013

ThreatMetrix

Reworking the Infrastructure for IT Efficiency
sponsored by IBM
WHITE PAPER: This whitepaper focuses on the ability of pre-integrated, pre-configured, and pre-optimized hardware platforms to help improve efficiency in modern data centers.
Posted: 12 Nov 2013 | Published: 31 Jul 2013

IBM

FMCG Suppliers: How to implement a GS1-compliant Data Quality Management System
sponsored by LANSA
WHITE PAPER: This comprehensive report details the consequences of bad product data quality and explores best practices for implementing a data quality management system that's compliant with the global standards body GS1.
Posted: 21 Feb 2014 | Published: 21 Feb 2014

LANSA

Leveraging the Power of the Peloton to Lead Change
sponsored by Global Knowledge
WHITE PAPER: This white paper combines the concept of the peloton with one of the most widely accepted approaches for enabling change in organizations: John P. Kotter's 8 Steps for Enabling Change.
Posted: 05 Sep 2013 | Published: 19 Jul 2013

Global Knowledge

EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile
sponsored by IBM
WHITE PAPER: This whitepaper reveals the results of a study that will show you how and why your IT service desk needs to adapt to the times.
Posted: 02 Apr 2014 | Published: 10 Apr 2013

IBM

Measure your ITSM Investments
sponsored by Hewlett-Packard Company
WHITE PAPER: This whitepaper covers how to transform your IT service management approach to better align with business goals. It also presents a customer-centric ROI method.
Posted: 06 Mar 2014 | Published: 10 Jan 2013

Hewlett-Packard Company

Service Management: Taking Business to the Next Level
sponsored by LabTech Software
EGUIDE: In this e-guide, gain essential knowledge of recent developments around IT services. Read on to learn why success entails more than delivering snazzy services, and why enterprise architects are working to bring SOA and master data management (MDM) efforts together.
Posted: 30 Aug 2013 | Published: 30 Aug 2013

LabTech Software
 
 
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