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Area Code Calling Plans

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ALSO CALLED: Calling Plans
DEFINITION: Telephone service plan that permits unlimited calls within an area code for a flat fee.
Area Code Calling Plans Reports
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Evaluation of managed print service suppilers
sponsored by ComputerWeekly.com
WHITE PAPER: In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP  lead the pack, due to their  global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark  have gained considerable ground, demonstrating effective maturity and service delivery excellence.
Posted: 24 Oct 2011 | Published: 25 Jan 2011

ComputerWeekly.com

Everything as a Service: Improve Workflow in All Departments
sponsored by ServiceNow
VIDEO: In this brief video, learn how you can leverage Everything as a Service to enable automation and efficiency across your organization. Discover how to deliver everything from employee onboarding, to invoicing, to cloud provisioning as a service.
Posted: 23 Feb 2016 | Premiered: 29 Apr 2015

ServiceNow

Evolving IT from Provider to Partner
sponsored by MuleSoft
WHITE PAPER: Learn how to design IT processes to lead the charge in enabling connectivity between business divisions. Explore how you can leverage IT transformation and API management to unify your company and spark innovation. In addition, tap into the 3 top outcomes for a center of IT enablement.
Posted: 21 Apr 2016 | Published: 21 Apr 2016

MuleSoft

Five Key Initiatives To Wow Your Workforce With Your Service Desk
sponsored by ServiceNow
WHITE PAPER: In this white paper, learn about five ways you can improve your service desk both internally and externally. Read on and see how you can enhance your workforce's productivity, improve end-user satisfaction, and much more.
Posted: 14 Mar 2016 | Published: 14 Mar 2016

ServiceNow

Five Key Initiatives to Wow Your workforce with your Service Desk
sponsored by ServiceNow
WHITE PAPER: In this white paper, learn about five ways you can improve your service desk both internally and externally. Read on and see how you can enhance your workforce's productivity, improve end-user satisfaction, and much more.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

ServiceNow

Five Major Trends for MSPs to Watch
sponsored by Solarwinds N-able
WHITE PAPER: This informative white paper provides excellent advice for MSPs as they navigate explosive trends like cloud computing and mobility, helping them to adapt their businesses to meet customers' evolving needs and stay one step ahead of the competition.
Posted: 29 Jul 2014 | Published: 29 Jul 2014

Solarwinds N-able

Frictionless IT Management Disrupts the Status Quo
sponsored by Red Hat
ANALYST REPORT: In the following exclusive white paper, learn about the roles open source cloud, automation, and orchestration play in IT management. View now and uncover a hybrid cloud IT management portfolio that can help IT overcome the hardships of new technology.
Posted: 12 Aug 2016 | Published: 29 Feb 2016

Red Hat

G-Cloud Report: Service Management, Organisation & Governance Approach
sponsored by ComputerWeekly.com
WHITE PAPER: Phase 1 of the Government Data Centre Strategy Programme identified the feasibility of consolidating existing  Public Sector data centres and accelerating the provision of cloud computing to  the Public Sector (G-Cloud) and suitable offerings and procurement terms (Application Store) for all UK Public Sector organisations.
Posted: 21 Oct 2011 | Published: 07 Feb 2011

TOPICS:  IT Services
ComputerWeekly.com

G-Cloud Report: Service Specification Approach
sponsored by ComputerWeekly.com
WHITE PAPER: The G-Cloud, Government Applications Store and Data Centre Consolidation Phase 2 programme started on 5 October 2009 and will run till 12 February 2010. The programme comprises seven workstrands and a Programme Office function.
Posted: 21 Oct 2011 | Published: 07 Feb 2011

ComputerWeekly.com

Gartner: Decide now if you will become a money-making CIO
sponsored by ComputerWeekly.com
ANALYST BRIEF: This report from Gartner describes six distinctly different styles of "money-making CIO" that are likely to evolve between 2011 and 2020.
Posted: 24 Oct 2011 | Published: 24 Jan 2011

ComputerWeekly.com

Exchange Deployment Planning Services
sponsored by Dimension Data.
WHITE PAPER: Dimension Data's Exchange Deployment Planning Services (EDPS) are designed to help guide your organisation through the initial deployment planning stages of a Microsoft Exchange implementation. Read this paper to learn more.
Posted: 02 Jul 2010 | Published: 01 Sep 2009

Dimension Data.

Expert Guide: How 2 CIO/CTO's Used ITSM to Improve IT Resource Use
sponsored by ServiceNow
EGUIDE: This expert e-guide will show you how IT service management can benefit CIOs and CTOs.
Posted: 11 Apr 2014 | Published: 11 Apr 2014

ServiceNow

Expert Interview: Discover the Top Solutions for Today's Social, Mobile, Analytics and Cloud IT Trends
sponsored by Dell, Inc.
EGUIDE: This expert e-guide details some IT developments that have resulted from the new social, mobile, analytics, and cloud technologies on the market.
Posted: 06 May 2014 | Published: 06 May 2014

Dell, Inc.

Exploring Business and IT Friction: Myths and Realities
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
Posted: 27 Feb 2014 | Published: 17 Apr 2013

BMC Software, Inc.

Extend the Value of IBM Lotus Applications to Increase Productivity with Avaya Unified Communications - Sponsored by Avaya and IBM
sponsored by Avaya
WHITE PAPER: Good communications are key to any company's success. The most successful enterprises strive for anywhere, anytime communications to best serve employees and clients who are increasingly mobile and geographically diverse. By unifying communications, a company can deliver communications anywhere, anytime and any way.
Posted: 25 Jun 2009 | Published: 25 Jun 2009

Avaya

Find the IT Service Management Solution that’s Right for Your Business - A Buyer’s Guide
sponsored by CA Technologies.
WHITE PAPER: This white paper covers five criteria for improving ITSM to help drive your business.
Posted: 15 Nov 2013 | Published: 15 Nov 2013

CA Technologies.

Five Best Practices for Unified Communications
sponsored by AT&T Corp
WHITE PAPER: Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
Posted: 28 Oct 2009 | Published: 28 Oct 2009

AT&T Corp

Fixed-Mobile Convergence 101
sponsored by Orange Business Services
PODCAST: Tune in to this podcast now to learn why fixed-mobile convergence is a white hot topic today. Hear from an industry expert as he discusses benefits, key recommendations and why you should implement now.
Posted: 03 Aug 2009 | Premiered: Aug 3, 2009

Orange Business Services

Forging an ITSM Strategy That's About Business Impact, Not IT Metrics
sponsored by Pangea Systems
EGUIDE: This expert e-guide explores the story of one CIO who was able to deploy an ITSM strategy that went beyond IT metrics.
Posted: 18 Sep 2014 | Published: 18 Sep 2014

Pangea Systems

Forming an Agile IT Function
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This brief resource explores the important considerations that CIOs need to keep in mind when taking steps to bring in agility into IT function. Learn how to form a roadmap to IT success by reading on now.
Posted: 06 Nov 2013 | Published: 06 Nov 2013

Hewlett Packard Enterprise

Fortis Integrates Banking Systems for Realtime Information Sharing with WebSphere Software from IBM
sponsored by IBM Software Group
CASE STUDY: New banking regulations required Fortis to more efficiently process credit applications. To achieve this, Fortis needed real-time access to external information resources, as well as seamless integration among branch offices.
Posted: 23 Sep 2005 | Published: 01 Nov 2003

IBM Software Group

From Fear to Value: CIO Strategies for Propelling Business Through the Economic Crisis
sponsored by IBM
WHITE PAPER: This whitepaper outlines key strategies for CIOs to drive business results through the economic crisis.
Posted: 28 May 2013 | Published: 06 Mar 2009

IBM

Gain Social Insight: Connect Business And IT into One Conversation
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster.
Posted: 04 Jun 2014 | Published: 31 Mar 2014

Hewlett Packard Enterprise

Gartner IT Financial, Procurement & Asset Management Summit 2013
sponsored by Gartner
BROCHURE: This brochure outlines the Gartner IT Financial, Procurement & Asset Management Summit 2013, a conference that aims to help you destroy legacy costs and create value from new technologies and trends. View now to learn more!
Posted: 19 Jul 2013 | Published: 19 Jul 2013

Gartner

Gartner Outsourcing & Strategic Partnerships Summit 2013
sponsored by Gartner
BROCHURE: The Gartner Outsourcing & Strategic Partnerships Summit 2013 this September allows you to rethink your outsourcing strategies and discuss best practices with your peers to help you achieve the most from your outsourcing efforts.
Posted: 19 Jul 2013 | Published: 19 Jul 2013

Gartner
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