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Analytical CRM Reports
 
Gain New Insights and Enhance Consumer Engagements
sponsored by IBM
WHITE PAPER: Access this white paper and discover ways to capitalize on consumer data to drive desired business outcomes and increase marketing ROI.
Posted: 20 Oct 2015 | Published: 29 May 2015

IBM

Business Intelligence Teams Need to Change with the Times
sponsored by Qlik
WHITE PAPER: BI projects are not perceived as living up to increasing expectations. Access this resource provided by Gartner to learn the four steps that BI and analytics teams must follow in order to respond to disruptive changes in the industry.
Posted: 12 Jan 2016 | Published: 03 Feb 2015

Qlik

Case Study: Real-time Call Center Monitoring
sponsored by Impetus Technologies, Inc.
CASE STUDY: Discover how a leading telecommunications company improved contact center performance with problem resolution metrics to increase customer satisfaction and customer retention rates.
Posted: 01 Feb 2016 | Published: 28 Feb 2015

Impetus Technologies, Inc.

Social Engagement for your Customer Experience Management: An Overview
sponsored by Microsoft
PRODUCT OVERVIEW: In this resource, you will learn how to assist your teams in connecting with customers, prospects, and partners on social media via Microsoft Dynamics CRM. Read on now to find new social insights about your brand, products, and services to maximize engagement.
Posted: 31 Dec 2015 | Published: 31 Dec 2015

Microsoft

Simple Is Still Better: Embrace Speed and Simplicity for a Competitive Edge
sponsored by IBM
WHITE PAPER: This resource describes how a simplified data warehouse can result in low costs of ownership and more time available to engage and champion data-driven decision making. Learn how a strategy of simplicity that also analyzes data at speed allows you to gain insight quickly and at low cost.
Posted: 02 Feb 2016 | Published: 31 May 2014

IBM

Microsoft Dynamics - Social Intelligence Guide for Marketing
sponsored by Microsoft
EBOOK: In this dynamic and eye-opening ebook, Microsoft GM Fred Studer takes from his experiences at Disney, Oracle and now Microsoft to discuss the opportunity of social listening for sales.
Posted: 04 Aug 2015 | Published: 07 Mar 2015

Microsoft

Turn Social Sentiment into Opportunity with CRM and Analytics
sponsored by Microsoft
WHITE PAPER: In this guide, you'll uncover tips on how to reach customers at the point of influence with social marketing. Learn why social engagement plays a critical role in bridging the gap between your digital campaigns and the conversations they spark.
Posted: 15 Dec 2015 | Published: 15 Dec 2015

Microsoft

Infographic: Improving Customer Experiences in the Omnichannel Age
sponsored by Avaya
WHITE PAPER: This infographic denotes clear steps toward unifying all of your touchpoints to deliver exceptional customer service. Learn how to give your audience a consistent journey regardless of where or how they interact with you.
Posted: 15 Dec 2015 | Published: 15 Dec 2015

Avaya

Four Ways Predictive Marketing Can Drive Success for Financial Services
sponsored by Radius
WHITE PAPER: This white paper discusses 4 major ways that predictive analytics improves marketing for financial services, including outbound marketing, customer targeting, and more.
Posted: 27 Jan 2016 | Published: 27 Jan 2016

Radius

Why Creating Closer Customer Relationships Depends on Master Data Management
sponsored by TIBCO Software Inc.
WHITE PAPER: This dynamic terrain is rocky, but it also holds enormous potential. The following white paper reveals what strategies you need to achieve close customer relationships and increased loyalty.
Posted: 16 Oct 2015 | Published: 16 Oct 2015

TIBCO Software Inc.
 
 
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