This Ponemon case study highlights the economic and productivity impact of outdates communications technology in healthcare facilities. Read the results to understand the steps needed to balance the benefits of technology with HIPAA regulations.
This expert e-guide examines two recent wireless case studies. Inside, learn how Liverpool FC and Alexandra Palace each navigated the challenges of Wi-Fi deployment and reaped the rewards of wireless.
This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application.
In this brief on-demand video, Forrester Research Vice President and Principal Analyst John McCarthy describes how systems of engagement are shaping the future of enterprise IT. Tune in to learn more today.
This webcast discusses the place of BlackBerry 10 in the move towards real-time enterprise collaboration and how they are working to definitively establish the right balance between personal workspace and the enterprise workspace on mobile desktops.
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