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Agents Reports
 
Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between theĀ IT and contact centerĀ departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

SearchCRM

Real-Time Wire Data Analytics: Gain Deeper Insights into Citrix Environments
sponsored by ExtraHop
RESOURCE: Explore how to gain deeper insights into Citrix environments with real-time wire data analytics. Plus, discover how you can diagnose problems faster, manage the Citrix environment more effectively, and simplify performance monitoring.
Posted: 13 Jul 2016 | Published: 13 Jul 2016

ExtraHop

The Six Key Inflection Points You Can't Ignore in IT Infrastructure and Operations
sponsored by NetEnrich
VIDEO: In this webcast, Raju Chekuri, CEO of NetEnrich, addresses the constantly shifting landscape of IT and several best practices that will help you excel at meeting your specific IT demands. Tune in now to discover and solve the 6 key challenges faced when optimizing your operations for the cloud.
Posted: 07 Dec 2015 | Premiered: 17 Aug 2015

NetEnrich

15 Top-Paying Certifications for 2016
sponsored by Global Knowledge
WHITE PAPER: This article provides a review of the 15 top-paying certifications. Included is a brief description of each, as well as the average salary each certification commands based on the 2016 IT Skills and Salary Survey conducted by Global Knowledge in the fall of 2015.
Posted: 23 Feb 2016 | Published: 23 Feb 2016

Global Knowledge

Cloud IT: The Impact of Cloud Supply Chain Platforms on the Role of IT
sponsored by GT Nexus
WHITE PAPER: In this valuable white paper learn more about the impact of cloud supply chain platforms on the role of IT and how you can better prepare your team for the challenges they may face.
Posted: 19 Feb 2015 | Published: 19 Feb 2015

GT Nexus

Top 5 Growth Opportunities for IT Pros
sponsored by Global Knowledge
WHITE PAPER: Recent stock market tumbles notwithstanding, the IT job market appears poised for higher growth in 2016. Here are some areas of growth IT pros should consider to ride that swelling wave to success.
Posted: 04 Apr 2016 | Published: 04 Apr 2016

Global Knowledge

The 7 Deadly Skills of The Perfect Employee
sponsored by Skillsoft
WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

Skillsoft

The Changing Role of the CIO
sponsored by Hewlett-Packard Enterprise
PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 28 Nov 2012 | Published: 28 Nov 2012

Hewlett-Packard Enterprise

Working Together To Improve Strategic Planning
sponsored by Oracle Corporation
WHITE PAPER: This report reveals compelling examples of how organizations foster collaboration between finance and IT to ensure successful strategic planning.
Posted: 01 Oct 2010 | Published: 01 Oct 2010

Oracle Corporation

Transforming Data Center Security for Business Mobility with Smart Networking
sponsored by VMware
WHITE PAPER: In this white paper, you will learn about an IT solution that solves this challenge of securing proprietary applications and data in the cloud data center. Learn what these cloud security approaches can offer over traditional security methods.
Posted: 18 Sep 2015 | Published: 18 Sep 2015

VMware
 
 
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