CRM and Social Media: How a Blended Approach Means Good Business in the Hospitality Industry
sponsored by Infor CRM
WHITE PAPER:
This white paper offers hospitality strategies for combining social media and real-time customer relationship management (CRM) to wow patrons and increase customer loyalty. Learn how social CRM can increase your ROI and build your business reputation.
Posted: 07 Feb 2012 | Published: 07 Feb 2012
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Gartner Case Study: Mohawk Fine Papers Uses a CSB to Ease Adoption of Cloud Computing
sponsored by Liaison Technology
CASE STUDY:
If you are thinking of using cloud services brokerage (CSB), then read this case study on Mohawk Fine Papers to learn how they found a service-oriented architecture (SOA)-based backbone to support interoperability between its internal and external tools.
Posted: 30 Nov 2011 | Published: 30 Nov 2011
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Webcast: Connecting Customer Experience Management to Increased Revenue
sponsored by Ektron, Inc.
WEBCAST:
Join us for an exclusive webcast and hear from Forrester Research about how you can prepare to drive key business outcomes through your digital marketing efforts.
Posted: 09 Jan 2012 | Premiered: 09 Jan 2012
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2-Layer BPM: Oracle’s Unique Strategy Towards Exceptional Agility and Business Process Efficiencies
sponsored by Oracle Corporation
WHITE PAPER:
A new approach to Business Process Management (BPM) is the use of BPM and SOA together in a layering strategy. This white paper explores the BPM layered concept and offers a case study of how ABN AMRO, one of the world's largest financial institutions, has benefited from its deployment.
Posted: 21 Dec 2009 | Published: 21 Dec 2009
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How to Quit Paper in Any Document Process with One SAP®-certified Solution
sponsored by Esker Inc.
WHITE PAPER:
This paper identifies some of the challenges involved with automating document processing and how to overcome them. Also learn the benefits available to you after you successfully quit paper and manual processing.
Posted: 03 Jan 2012 | Published: 03 Jan 2012
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ESG Product Brief: The Solid Applicability of Compellent's Fluid Data
sponsored by Dell Compellent
WHITE PAPER:
The essence of Fluid Data—both as a construct and as a branded capability of Compellent’s storage solution—is to provide data storage that is as dynamic as the demands placed upon it by fickle applications and business needs. Read this white paper to learn how to harness fluid data in your organization.
Posted: 30 Jun 2011 | Published: 30 Jun 2011
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SOA and Business Processes: Making the Connection
sponsored by Oracle Corporation
WHITE PAPER:
Read this paper for a discussion of SOA Suite 11g, a family of products that take SOA to a new level and correct some of the problems caused by the very combination of components and multiplication of languages that make SOA a flexible, agile system.
Posted: 03 Jun 2010 | Published: 03 Jun 2010
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Beyond EDI: How a Smart Invoice Network Reorders P2P to Drive Global e-Invoicing and Collaboration with All Suppliers
sponsored by Ariba, Inc.
WHITE PAPER:
In this white paper, learn best practices for automating workflow and AP to increase accuracy, overall business efficiency, and decrease costs to improve your AP operations.
Posted: 10 Jan 2012 | Published: 10 Jan 2012
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SAP CRM Rapid Deployment Solution
sponsored by SAP America, Inc.
RESOURCE CENTER:
See how the SAP CRM Rapid Deployment Solution – helps organizations to get essential CRM capabilities, quickly at an affordable price and provides customers options to grow as their businesses grow
Posted: 23 Mar 2011 | Published: 23 Mar 2011
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CW+: The Open Group: Strengthening your business case for using cloud
sponsored by ComputerWeekly.com
WHITE PAPER:
With the rapid emergence of technologies, it is important for business executives and stakeholders to focus on the real business challenges and the needs of the enterprise. This White Paper provides a high-level depiction of real-world business problems that were addressed using Cloud computing.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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