Business of Information Technology  >   Business Processes  >   Business Intelligence  >   Business Performance Management  >  

Actionable Metrics

RSS Feed    Add to Google    Add to My Yahoo!
Actionable MetricsReports
 
Tips on evaluating, deploying and managing in-memory analytics tools
sponsored by Tableau Software
EBOOK: Interested in running queries against data stored in a computer's memory? Read this white paper to learn about in-memory analytics technology and how it can provide much faster analytical performance than traditional business intelligence (BI) tools. Before diving into this type of data analytics, check out this eBook to gain valuable knowledge.
Posted: 15 Sep 2011 | Published: 15 Sep 2011

Tableau Software

Application Performance Testing
sponsored by Neotys
EGUIDE: Application performance is always in the minds of development lifecycle professionals. This e-guide explores effective strategies for managing some of the tradeoffs associated with application performance testing and monitoring. Learn performance testing strategies for improving application performance without touching a performance test tool.
Posted: 22 Mar 2011 | Published: 22 Mar 2011

Neotys

The New CRM Metrics: Putting Them to Work
sponsored by SearchCRM
WHITE PAPER: There is added pressure for contact center agents, with customers armed to the teeth with devices to connect with businesses- from tweets to texts to telephone calls. But with proper metrics to gauge their performance and lead to instructive training, some of that pressure can be alleviated.
Posted: 25 Jan 2013 | Published: 25 Jan 2013

SearchCRM

Enhancing the Customer Experience with Loyalty Management
sponsored by SAP America, Inc.
WHITE PAPER: By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business.
Posted: 27 Apr 2009 | Published: 27 Apr 2009

SAP America, Inc.

Building a Tangible ROI for Data Quality
sponsored by Harte-Hanks Trillium Software
WHITE PAPER: This white paper covers common issues and recommendations on building a business case for data quality initiatives.
Posted: 13 Mar 2012 | Published: 13 Mar 2012

Harte-Hanks Trillium Software

Site and Commerce Search: Driving ROI through Vendor Selection, Proper Implementation, and Active Measurement
sponsored by WebSideStory
WHITE PAPER: In this white paper, independent analyst JupiterResearch examines how site search drives positive ROI and tells you which vendors are providing market-leading customer facing search applications.
Posted: 25 Jul 2005 | Published: 01 Jul 2005

WebSideStory

Mortgage Company Uses DataFlux Technology to Improve Reporting, Manage Compliance
sponsored by DataFlux Corporation
CASE STUDY: Read how using DataFlux technology, this financial company implemented a data governance program, creating more complete and accurate data and drastically reducing the time needed to comply with Federal reporting regulations.
Posted: 14 Jan 2009 | Published: 14 Jan 2009

DataFlux Corporation

9 Steps to Building a B2B Business Case
sponsored by Sterling Commerce Manufacturing Solutions
WHITE PAPER: Justifying a strategic B2B initiative is especially critical. It encompasses integrating your major information systems to give your company the secure foundation it needs to collaborate effectively with customers, partners and suppliers. Fortunate...
Posted: 05 Mar 2008 | Published: 01 Sep 2006

Sterling Commerce Manufacturing Solutions

Multichannel Contact Centers: Metrics and Realities
sponsored by Five9
EGUIDE: This expert e-guide discusses the new multichannel realities of the contact center and explores how technologies have started to reflect these changes, as well as tips for benchmarking these new metrics. While there is no agreed-upon industry standard for call center metrics, you can review 11 of the most important ones inside.
Posted: 03 Jun 2014 | Published: 03 Jun 2014

Five9

Presentation Transcript: Maximize Value from Your SAP Investment with Business Intelligence and Performance Management
sponsored by IBM Cognos
WHITE PAPER: In this presentation transcript, Mark Smith, CEO & EVP Research, Ventana Research, and Karen Kirby, SAP Market Executive of Cognos, an IBM Company, focus on SAP investment with Business Intelligence and Performance Management.
Posted: 07 Nov 2008 | Published: 07 Nov 2008

IBM Cognos
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement