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The Role of Session Manager in Applying Features to Calls via Sequenced Applications, Part 1
sponsored by Global Knowledge
WHITE PAPER: Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application.
Posted: 17 Dec 2013 | Published: 17 Dec 2013

Global Knowledge

4 Steps to Understanding the Possibilities of Video for Your Organization
sponsored by Cisco Systems, Inc.
WHITE PAPER: Read this whitepaper to learn more about the benefits that telepresence and videoconferencing can offer each department within your organization, as well as to receive tips on how to choose the right equipment, vendor, and deployment model for your company's needs.
Posted: 08 Jul 2014 | Published: 08 Jul 2014

Cisco Systems, Inc.

Next-Generation Managed Services: The Key to Business Transformation
sponsored by Alcatel-Lucent
WHITE PAPER: This paper will address various transformational managed services business model options such as Managed Infrastructure, Managed End to End Services Operations and Full Outsourcing (Virtual Telco), and how they help Communications Service Provider achieve not only cost transformation but also business transformation.
Posted: 19 Aug 2010 | Published: 19 Aug 2010

Alcatel-Lucent

Making the Back Office Pay: Measuring and Increasing Productivity while Reducing Costs
sponsored by Aspect
WHITE PAPER: Understanding how to manage many different types of back-office tasks in the most consistent and efficient manner is a perplexing challenge. This paper will describe how automated workforce optimization is the solution. Continue reading to learn how to improve the customer experience while decreasing required staffing through predictive modeling.
Posted: 10 Aug 2010 | Published: 10 Aug 2010

Aspect

How Effective Communications Delivers Real Results for Your Small Business
sponsored by Avaya
WHITE PAPER: Read this whitepaper for four key ways any growing business can benefit from today’s new IP-based communications solutions.
Posted: 02 Sep 2011 | Published: 02 Sep 2011

Avaya

10 UC and Collaboration Tips to Empower your Strategy
sponsored by Insight
WHITE PAPER: This exclusive resource discusses how you can best utilize Unified Communication and Collaboration (UC&C) technologies to increase productivity and business value.
Posted: 12 Nov 2013 | Published: 12 Nov 2013

Insight

Try Office 365 for free for 30 days
sponsored by Microsoft
TRIAL SOFTWARE: Receive a 30 day no-risk trial of Office 365, a suite of Internet-based services devised to help meet your needs for robust security, 24/7 reliability, and user productivity.
Posted: 01 Jan 2012 | Published: 23 Dec 2011

Microsoft

Lync Server 2010 Solution Architectures
sponsored by Dell, Inc.
WHITE PAPER: This Microsoft Lync Server 2010 solution architecture manual contains possible configurations that can be used to architect your Lync 2010 infrastructure. Samples can serve as a blueprint for organizations with similar requirements. Each organization’s requirements can differ greatly and include items not accounted for in these configurations.
Posted: 15 Jun 2011 | Published: 15 Jun 2011

Dell, Inc.

SIP Management: Top benefits and potential challenges
sponsored by Metaswitch Networks
EGUIDE: This expert E-Guide discusses the benefits of SIP trunking and highlights best practices to address the potential challenges.
Posted: 27 Sep 2011 | Published: 27 Sep 2011

Metaswitch Networks

Getting Mobile Collaboration Right
sponsored by Avaya
WHITE PAPER: This valuable guide offers information and advice to help you prepare and build an intelligent mobile collaboration strategy.
Posted: 19 Jun 2013 | Published: 19 Jun 2013

Avaya
 
 
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