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ACM Reports
Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between theĀ IT and contact centerĀ departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012


Top 5 Growth Opportunities for IT Pros
sponsored by Global Knowledge
WHITE PAPER: Recent stock market tumbles notwithstanding, the IT job market appears poised for higher growth in 2016. Here are some areas of growth IT pros should consider to ride that swelling wave to success.
Posted: 04 Apr 2016 | Published: 04 Apr 2016

Global Knowledge

Technology, Innovation and Change
sponsored by
ESSENTIAL GUIDE: IT leaders identify the technologies most likely to impact on their organisations approach to change and innovation in this study by Theron LLP and Computer Weekly.
Posted: 05 Aug 2013 | Published: 02 Aug 2013

Cloud IT: The Impact of Cloud Supply Chain Platforms on the Role of IT
sponsored by GT Nexus
WHITE PAPER: In this valuable white paper learn more about the impact of cloud supply chain platforms on the role of IT and how you can better prepare your team for the challenges they may face.
Posted: 19 Feb 2015 | Published: 19 Feb 2015

GT Nexus

15 Top-Paying Certifications for 2016
sponsored by Global Knowledge
WHITE PAPER: This article provides a review of the 15 top-paying certifications. Included is a brief description of each, as well as the average salary each certification commands based on the 2016 IT Skills and Salary Survey conducted by Global Knowledge in the fall of 2015.
Posted: 23 Feb 2016 | Published: 23 Feb 2016

Global Knowledge

The 10 Pillars To Building A Winning Mobile Strategy
sponsored by Red Hat
WHITE PAPER: This white paper addresses the disruptive nature of mobile technology for businesses and offers 10 pillars for mobile success.
Posted: 18 Aug 2015 | Published: 18 Aug 2015

Red Hat

Cloud-based IT-as-a-Service: Providers, SLAs, and More
sponsored by Catchpoint Systems Inc.
WHITE PAPER: This white paper explores ITaaS providers, SLAs and more. Examine the keys to an ITaaS business, what reporting and analysis in the cloud can do to your business performance and revenue, and 5 reasons your SaaS business should monitor behind the firewall.
Posted: 08 Aug 2016 | Published: 08 Aug 2016

Catchpoint Systems Inc.

E-Guide: Windows 10 Improvements Help the OS Meet Enterprise Needs
sponsored by vmware airwatch
EGUIDE: In this expert e-guide, you will learn why W10 could be the new de facto OS for the enterprise. Access this exclusive guide to key into some of W10's best qualities and determine if these features will ease your enterprise desktop management.
Posted: 11 Dec 2015 | Published: 11 Dec 2015

vmware airwatch

Working Together To Improve Strategic Planning
sponsored by Oracle Corporation
WHITE PAPER: This report reveals compelling examples of how organizations foster collaboration between finance and IT to ensure successful strategic planning.
Posted: 01 Oct 2010 | Published: 01 Oct 2010

Oracle Corporation

Gartner Middle East CIO Leadership Forum
sponsored by Gartner
WHITE PAPER: Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice.
Posted: 28 Jan 2011 | Published: 28 Jan 2011

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