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SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations
sponsored by CosmoCom, Inc.
WHITE PAPER: This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.
Posted: 27 May 2008 | Published: 01 Jan 2008

CosmoCom, Inc.

Finally, a Simple Way to Deploy a Customer Contact Center
sponsored by Contactual (Now 8x8, Inc.)
WHITE PAPER: The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.
Posted: 11 Feb 2010 | Published: 11 Feb 2010

Contactual (Now 8x8, Inc.)

What to Look for in Cloud-based Unified Communications
sponsored by SearchUnifiedCommunications.com
EBOOK: This expert guide will help you decide which UC applications are best for the cloud. Access this exclusive guide to address the issues that accompany a move to the cloud, as well as provide criteria for evaluating providers that should be on your short list.
Posted: 28 Aug 2015 | Published: 28 Aug 2015

SearchUnifiedCommunications.com

Frictionless Business: Using IT to Streamline Operations
sponsored by Magenic
WHITE PAPER: Access this whitepaper to see how you can use IT to streamline operations. Read on to see how IT is a cornerstone of a successful business, how your company shapes up, and discover guidance for your future strategy.
Posted: 04 Jan 2016 | Published: 04 Jan 2016

Magenic

Red Hat - IT Modernization Readiness Assessment
sponsored by Red Hat
RESOURCE: In the following exclusive resource, discover if your IT environment is in need of modernization by entering in a few metrics into the provided fields such as your application and database profiles. You will then be given your results as well as your potential TCO savings. Access now to learn more.
Posted: 06 Jan 2016 | Published: 06 Jan 2016

Red Hat

A Guide to Enterprise Linux For IBM Z Systems
sponsored by Red Hat
DATA SHEET: In this datasheet, you will discover how to extend your IBM z Systems to accommodate more applications and emerging workloads by implementing Red Hat Enterprise Linux. Read on to better utilize your available computing resources.
Posted: 19 Jan 2016 | Published: 31 Dec 2015

Red Hat

Ready Your Organization for an Enterprise Voice Transition to the Cloud
sponsored by Polycom, Inc.
WHITE PAPER: This exclusive white paper provides an outline for the benefits and considerations of balancing the transition of voice collaboration to the cloud. Continue reading to understand the key benefits UC and collaboration can bring to the modern workplace.
Posted: 20 Aug 2015 | Published: 20 Aug 2015

Polycom, Inc.

The Top 6 Benefits of Switching to Enterprise Voice UC&C
sponsored by Polycom, Inc.
WHITE PAPER: This white paper highlights the top 6 benefits behind one software-based UC solution that will expedite all your collaborative initiatives. Read on here to learn how to access the following benefits that will lower the total cost of your enterprise communications.
Posted: 21 Aug 2015 | Published: 21 Aug 2015

Polycom, Inc.
 
 
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