IT Systems  >   Communications Systems  >   Telecommunications Systems  >   Telephony Systems  >  

ACDS

RSS Feed    Add to Google    Add to My Yahoo!
ACDS Reports
 
SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Finally, a Simple Way to Deploy a Customer Contact Center
sponsored by Contactual (Now 8x8, Inc.)
WHITE PAPER: The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.
Posted: 11 Feb 2010 | Published: 11 Feb 2010

Contactual (Now 8x8, Inc.)

Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations
sponsored by CosmoCom, Inc.
WHITE PAPER: This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.
Posted: 27 May 2008 | Published: 01 Jan 2008

CosmoCom, Inc.

Improve Enterprise Email Systems with HP Messaging Services
sponsored by Hewlett-Packard Limited
WHITE PAPER: Find out how HP Messaging Services can increase the reliability and performance of email systems, and help better manage your infrastructure with consistent, efficient and cost-competitive services.
Posted: 04 Sep 2014 | Published: 30 Apr 2013

Hewlett-Packard Limited

Mobile Applications: How to Stay Ahead of the Game
sponsored by Hewlett-Packard Company
VIDEO: This video reveals the importance of mobile application testing and monitoring, and how IT professionals can perform tests remotely through real life mobile devices.
Posted: 27 Jan 2015 | Premiered: 27 Jan 2015

Hewlett-Packard Company

Flying High on the Use of Red Hat Enterprise Linux
sponsored by Red Hat
WHITE PAPER: This white paper explains how UK-based organization Flybe, Europe's largest regional airline, was able to leverage Linux to revolutionize their IT support capabilities, creating new opportunities for innovation and revenue streams.
Posted: 03 Oct 2014 | Published: 30 May 2014

Red Hat

Cloud IT: The Impact of Cloud Supply Chain Platforms on the Role of IT
sponsored by GT Nexus
WHITE PAPER: In this valuable white paper learn more about the impact of cloud supply chain platforms on the role of IT and how you can better prepare your team for the challenges they may face.
Posted: 03 Mar 2015 | Published: 03 Mar 2015

GT Nexus

Securing Microsoft Exchange 2010 with Symantecâ„¢ SSL Certificates
sponsored by Symantec Corporation
WHITE PAPER: This guide will help you take the guesswork out of implementing SSL for Exchange 2010, making it easier than ever to get the SSL certificate you need for a successful and secure Exchange implementation, and to take advantage of powerful capabilities such as Subject Alternative Names (SANs).
Posted: 12 Jan 2015 | Published: 02 Jul 2014

Symantec Corporation

2020 Information Management: A View into Technology's Future
sponsored by OpenText
WHITE PAPER: Access this insightful resource to look into the future of technology and how to take advantage of the new currency: information. Read on now to learn how to leverage "enterprise information management" (EIM) to unlock innovation potential without compromising productivity or security.
Posted: 17 Dec 2014 | Published: 23 Oct 2014

OpenText
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2015, TechTarget | Read our Privacy Statement