IT Systems  >   Communications Systems  >   Telecommunications Systems  >   Telephony Systems  >  

ACD Systems

RSS Feed    Add to Google    Add to My Yahoo!
ACD Systems Reports
 
SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

7 Things You Didn't Know Were Possible with Self Service and Automation
sponsored by Avaya CenturyLink
WHITE PAPER: New paradigms of self service and automation have emerged that make it essential for you to stay current with your customer service strategy. Uncover key information about these paradigms and learn 7 things you didn't know were possible.
Posted: 28 Jun 2016 | Published: 31 Dec 2015

Avaya CenturyLink

Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations
sponsored by CosmoCom, Inc.
WHITE PAPER: This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.
Posted: 27 May 2008 | Published: 01 Jan 2008

CosmoCom, Inc.

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Finally, a Simple Way to Deploy a Customer Contact Center
sponsored by Contactual (Now 8x8, Inc.)
WHITE PAPER: The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.
Posted: 11 Feb 2010 | Published: 11 Feb 2010

Contactual (Now 8x8, Inc.)

Application Security and DevOps: What Is the True State of Security in DevOps?
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper sums up some of the best practices for secure application deployment and offers informational tips on how to integrate between application security and DevOps teams. It also highlights multiple gaps that still exist between the opportunity to have security as a natural part of DevOps and the reality of current implementations.
Posted: 23 Nov 2016 | Published: 01 Oct 2016

Hewlett Packard Enterprise

Getting Down to Business: Reducing the Risk of Restrictive IT
sponsored by Brocade
WHITE PAPER: This white paper explores how to overcome issues with restrictive, legacy IT technologies. Find out how CIOs can implement strategic planning to absorb the growing cost of updating systems, mitigate the impact of a failing network, and more.
Posted: 08 Dec 2016 | Published: 28 Feb 2015

Brocade

Case Study: The Yield Transforms Australian Agriculture with IoT
sponsored by Microsoft
VIDEO: Tune into this case study as The Yield demonstrates how they transform agriculture decision-making by delivering the data they garner with IoT strategies to industry regulators for fast and informed decisions. Discover how to leverage IoT in the field to turn usable information into real-time actionable insight.
Posted: 05 Dec 2016 | Premiered: 15 Nov 2016

Microsoft

Speed Innovation with ANSYS and High-performance Computing
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Learn how high-performance computing data center tools, together with ANSYS software, can speed computer-aided simulation and time-to-market while reducing CAE design cycle time by 40%. Additionally, read on to discover the indispensable role data center modernization plays in leveraging HPC.
Posted: 08 Dec 2016 | Published: 08 Dec 2016

Hewlett Packard Enterprise

Modernize Your Data Center to Survive and Thrive
sponsored by Hewlett Packard Enterprise
RESOURCE: Discover how to turbo charge your business and apps by modernizing your data center and IT infrastructure. You will learn how data center modernization sets you up to leapfrog competitors with Big data-driven insights, accelerate workload delivery with the right cloud strategy, and more.
Posted: 08 Dec 2016 | Published: 08 Dec 2016

Hewlett Packard Enterprise
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2016, TechTarget | Read our Privacy Statement