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Validating VoLTE: A Definitive Guide to Successful Deployments
sponsored by Ixia
WHITE PAPER: Access this guide for an extensive framework and step-by-step approach for thoroughly evaluating all aspects of a voice-over LTE implementation.
Posted: 07 Mar 2014 | Published: 07 Mar 2014

Ixia

Why is the ITSM Market Moving to the Cloud?
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper covers why organizations move their IT service desk tools to the cloud and the looks at eight benefits it can bring to your organization.
Posted: 08 Oct 2013 | Published: 08 Oct 2013

BMC Software, Inc.

Measure your ITSM Investments
sponsored by Hewlett-Packard Company
WHITE PAPER: This whitepaper covers how to transform your IT service management approach to better align with business goals. It also presents a customer-centric ROI method.
Posted: 06 Mar 2014 | Published: 10 Jan 2013

Hewlett-Packard Company

Top 10 IT Service Management Next Practices
sponsored by Hewlett-Packard Company
WHITE PAPER: New challenges in the IT world, such as cloud computing, demand new tools and IT management practices. This guide outlines the implementation of new IT management and the benfits associated with doing so.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

Hewlett-Packard Company

An IT Solution to Empower End Users with Self-Service
sponsored by BMC Software
VIRTUAL ENVIRONMENT: This exclusive resource is a full demo of an IT self-service solution that will empower your end users.
Posted: 20 Dec 2013 | Premiered: 20 Dec 2013

BMC Software

Achieving Actionable Insights from IT Operations Big Data
sponsored by IBM
VIDEO: IT operations faces a data deluge, at the same time as they're trying to keep up with a higher demand for service and a shrinking response window for when things go wrong. But with analytics for IT operations, you can turn terabytes of monitoring data into actionable insights that allow IT to take a proactive approach to application performance.
Posted: 20 Nov 2013 | Premiered: 20 Nov 2013

IBM

Overcoming Common SAAS Challenges
sponsored by CA Technologies.
EGUIDE: Software as a Service (SaaS) is rapidly changing the IT landscape, yet brings many issues that must be addressed. This expert FAQ guide discusses how to tackle many daunting SaaS challenges for IT management and provides insight into optimal SaaS monitoring.
Posted: 23 Aug 2013 | Published: 23 Aug 2013

CA Technologies.

The North and East London Commissioning Support Unit (CSU) transforms IT support for GPs’ with CentraStage
sponsored by CentraStage
CASE STUDY: This case study explores one company's success in implementing effective managed services solutions and how it greatly improved visibility of the IT estate, control over what the organization supports, and task automation.
Posted: 05 Mar 2014 | Published: 05 Mar 2014

CentraStage

CA Service Management Blog
sponsored by CA Technologies.
RESOURCE: This resource provides you with blogs from your service management peers on driving home the importance of building a strategy to applying best practices with ITIL in realizing real world, practical implementations.
Posted: 30 Aug 2013 | Published: 30 Aug 2013

CA Technologies.

SOA Governance and Test Update
sponsored by IBM
EGUIDE: In this E-Guide, readers will hear from experts in the space (including well-known David Linthicum) around SOA governance and its relationship with lightweight, flexible enterprise architecture.
Posted: 09 Oct 2013 | Published: 09 Oct 2013

IBM
 
 
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