IBM transforms it's IT with cloud technologies
sponsored by IBM
WHITE PAPER:
IBM describes how implementing cloud computing internally across six departments increased efficiency and decreased expenses.
Posted: 14 Jun 2013 | Published: 14 Jun 2013
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Customer Case Study First Rate
sponsored by Cherwell
CASE STUDY:
This brief case study demonstrates how First rate Exchange aved time and resources with out-of-the-box configuration of key ITIL processes made for a quick and easy implementation, enabling easy development of new functionality by all authorized members of the IT team.
Posted: 24 Jan 2013 | Published: 24 Jan 2013
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ROI Case Study: Quest Foglight at Imperial College London
sponsored by ComputerWeekly.com
ANALYST REPORT:
Imperial College London deployed Quest Foglight to manage the performance of its applications, databases, and services and reduce system downtime. Nucleus Reseach evaluates the ROI of the project.
Posted: 27 Jun 2012 | Published: 27 Jun 2012
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The Value of ITIL® Certification
sponsored by Global Knowledge
WHITE PAPER:
This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment.
Posted: 05 Feb 2013 | Published: 05 Feb 2013
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Get value sooner. HP Enterprise Cloud Services for SAP Applications
sponsored by Hewlett-Packard Limited
WHITE PAPER:
Read this white paper to learn about new virtual private cloud services that can help you meet the pressing demands of your end-users without overstretching your budget.
Posted: 06 Jul 2012 | Published: 06 Jul 2012
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The Business Value of the HP Proactive Insight Experience
sponsored by HP India
WHITE PAPER:
Check out this resource that presents next-generation technologies that can help you to optimize IT operations in complex environments.
Posted: 09 Apr 2013 | Published: 31 Jan 2013
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Trends in Managed Services Operations
sponsored by N-able Technologies
WHITE PAPER:
Explore this MSP research report to gain a better understanding of the key trends in the managed service industry, the core business challenges for MSPs and the latest software tools that can help you enhance service offerings and customer satisfaction.
Posted: 17 Apr 2013 | Published: 17 Apr 2013
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Evaluating ITIL Help Desk/Service Desk Software Top 10 Considerations
sponsored by Cherwell
WHITE PAPER:
This white paper demystifies some of the common misconceptions surrounding help desk software selection. Inside, you'll find the top ten considerations for evaluating a help desk software solution.
Posted: 24 Jan 2013 | Published: 24 Jan 2013
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Real-time diagnostics for virtualized infrastructures
sponsored by Hewlett-Packard Company
WHITE PAPER:
This brief resource demonstrates how IT executives can achieve unparalleled visibility into their virtualized infrastructures in order to troubleshoot performance issues quickly and effectively.Read now to learn how you can attain real-time insight into the underlying virtualized environment, including capacity and resource utilization.
Posted: 23 May 2013 | Published: 23 May 2013
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ITSM classroom: How to run IT as a business
sponsored by SearchCIO.com
VIRTUAL SEMINAR:
In this classroom, ITSM experts delve into topics that are top of mind for CIOs including how to run IT services as a business, apply lean principles to ITSM and shape the ITSM strategy around a product-centric view.
Posted: 08 Mar 2013 | Premiered: 11 Mar 2013
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