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State of Work: Service Experience Gap
sponsored by ServiceNow
WHITE PAPER: This white paper examines how businesses can close the gap in their workplace services by taking a full-on consumerization approach to their strategies. Read on to learn more.
Posted: 31 May 2016 | Published: 31 May 2016

ServiceNow

Determining the Business Value of Red Hat CloudForms
sponsored by Red Hat
ANALYST REPORT: Here are highlighted the benefits of a vendor-agnostic platform for self-service provisioning across hybrid multivendor virtualized, private cloud, public cloud, and container-based environments. Access now to deliver services and infrastructure resources with agility across the entire estate.
Posted: 14 Oct 2016 | Published: 30 Sep 2016

Red Hat

A Shift to Remote IT Services Alleviates Support and Help Desk Headaches
sponsored by LogMeIn, Inc.
WHITE PAPER: This infographic identifies the diverse demands of the end user, as well as the multifaceted world of modern computing, and how you can manage these challenges through remote IT support services.
Posted: 05 Aug 2016 | Published: 05 Aug 2016

LogMeIn, Inc.

The Mission-Critical Scale-Up x86 Platform for SAP, Oracle, and SQL Server
sponsored by Hewlett Packard Enterprise
ANALYST REPORT: Learn how to improve application uptime, and standardize and consolidate mission-critical processing, with a scale-up, x86 platform which supports SAP, Oracle, and SQL Server databases. Download this report to greet the growing demands of decision support and business processing workloads.
Posted: 16 Nov 2016 | Published: 30 Jun 2016

Hewlett Packard Enterprise

ServiceNow Case Study - Gatwick Airport
sponsored by ServiceNow
CASE STUDY: In this case study, learn how this Gatwick Airport updates their outsourced and poorly perceived service desk to reduce costs, simultaneously improving service delivery, all while managing a variety of operational and IT service desks.
Posted: 20 Jul 2016 | Published: 01 Jul 2013

ServiceNow

5 Ways to Cut Spending on SAP Software
sponsored by Snow Software
RESOURCE: Discover how to reduce SAP licensing costs with holistic Software Asset Management. Download this resource to examine five key initiatives to drive significant SAP savings—and avoid the pitfalls of overspending.
Posted: 11 Oct 2016 | Published: 11 Oct 2016

Snow Software

Investing in ITIL-Aligned ITSM Technology
sponsored by ServiceNow
EBOOK: If you believe in the benefits of ITIL, this eBook will help you connect the dots between people, processes, and technology to ensure your new ITSM initiative brings major improvements to your IT services. Read on to discover how to adopt fit-for-purpose ITSM.
Posted: 13 Jul 2016 | Published: 13 Jul 2016

ServiceNow

Digital Transformation Redefines IT’s Relevance In Small And Midsize Businesses
sponsored by SAP
RESOURCE: Download this resource to discover how IT leadership can regain relevance in a digital era. Learn 4 things IT leaders should do consider when digitally transforming their SMBs, including instruction on how to drive platform-based innovation and transform IT with business acumen.
Posted: 12 Oct 2016 | Published: 31 Aug 2016

SAP

The Digital Roadmap Demands a New Kind of ITSM Support
sponsored by ServiceNow
EGUIDE: The IT service management (ITSM) times truly are a' changing, and traditional ITSM tactics just don't cut it in today's digitally disrupted marketplace. Discover in this expert guide how to boost IT service delivery in today's digitally enabled marketplace, see how SABRE technology redefines ITSM support.
Posted: 22 Jun 2016 | Published: 20 Jun 2016

ServiceNow

CIOs Move IT from an ITIL Operational View of Services to a Strategic Business Focus
sponsored by Gartner
ANALYST REPORT: This service portfolio from Gartner offers an analysis of common challenges CIOs face when communicating the strategic business value of moving from process-optimized to service optimized IT operations. Download now to receive expert recommendations for understanding the business context for service delivery.
Posted: 03 Aug 2016 | Published: 22 Feb 2016

Gartner
 
 
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