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4-1-1 Services Reports
 
Case Study: Computer Services Company Primes Itself for Growth
sponsored by Solarwinds N-able
WHITE PAPER: This case study demonstrates how you can transition from a break/fix model of IT services to a managed services model designed for proactive service.
Posted: 13 May 2015 | Published: 13 May 2015

Solarwinds N-able

Overcome the Challenges Associated With New Technologies
sponsored by Peer1
VIDEO: This video highlights several challenges IT decision makers face when adopting new technologies.
Posted: 20 May 2015 | Premiered: 20 May 2015

Peer1

Advance the Fight against Cyber Threats
sponsored by Hewlett-Packard Limited
WHITE PAPER: This white paper introduces the benefits of security services and gives you advice on how to best take advantage of them.
Posted: 21 May 2015 | Published: 30 Apr 2015

Hewlett-Packard Limited

Think of Your Service Desk as a Competitive Advantage
sponsored by Novell Ltd.
WHITE PAPER: In this white paper, find out how you can maximize your service desk to its fullest potential.
Posted: 25 Mar 2015 | Published: 25 Mar 2015

Novell Ltd.

The Best Vendors in the VoIP and Unified Communications Market
sponsored by 8x8, Inc.
WHITE PAPER: In this white paper, you'll discover a research-guided scorecard of the best vendors in the hosted VoIP and UC market.
Posted: 21 Apr 2015 | Published: 06 May 2014

8x8, Inc.

ABCs of ITILĀ®
sponsored by Global Knowledge
WHITE PAPER: Learn the ITILĀ® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.
Posted: 31 Mar 2015 | Published: 31 Mar 2015

Global Knowledge

Deliver Service Management and Unified Endpoint Management Software from a Single Platform
sponsored by FrontRange Solutions Inc.
VIDEO: This video discusses how IT can deploy service management and unified endpoint management software both on-premise and in the cloud from a single platform, allowing for greater automation and streamlined operations.
Posted: 20 Apr 2015 | Premiered: 13 Nov 2014

FrontRange Solutions Inc.

The Compelling Case for a Business Focus in IT Service Management
sponsored by IBM
WHITE PAPER: This white paper explores the challenges, benefits and ideal capabilities of automated IT service management.
Posted: 13 Feb 2015 | Published: 13 Feb 2015

IBM

The Normalization of Cloud in a Hybrid IT Market
sponsored by Vision Solutions
WHITE PAPER: Download this exclusive report to discover how much cloud services can be expected to increase, key impediments to cloud adoption, predictions for cloud computing in 2015, and more.
Posted: 23 Mar 2015 | Published: 31 Dec 2014

Vision Solutions

Optimize IT Service Delivery With Help From the Cloud
sponsored by ServiceNow
WHITE PAPER: Access this white paper to find out how Allstate was able to successfully optimize IT service delivery across their entire business.
Posted: 21 May 2015 | Published: 01 Mar 2015

ServiceNow
 
 
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