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	<rss version="2.0"> <channel> <title>Most Popular White Papers and Webcasts eCommerce Research</title> 
	<link>http://www.bitpipe.com/tlist/eCommerce.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Tue, 31 Jan 2012 12:30:24 EST</lastBuildDate>
	<pubDate>Tue, 31 Jan 2012 12:30:24 EST</pubDate>  <item> <title><![CDATA[CW Buyer's Guide: Customer Relations (CRM)]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1328029544_744.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This nine-page Buyer's Guide to Customer Relationsip Management (CRM)  analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. Published by: ComputerWeekly.com]]></description>
		<pubDate>Wed, 05 Oct 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[European cross-border e-commerce]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1326812138_547.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals. Published by: ComputerWeekly.com]]></description>
		<pubDate>Tue, 17 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[How to retain customer loyalty in the competitive retail market]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1326487677_197.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data. Published by: Infor CRM]]></description>
		<pubDate>Mon, 16 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Presentation Transcript: Service as an Infrastructure: Looking at Enterprise Clouds in a Different Way]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1326298056_685.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Eucalyptus co-founder &amp; CTO Rich Wolski discusses  "Services as an Infrastructure" as a way in which enterprises can  architect production cloud computing environments. Explore deployment  strategies based on user experiences with private clouds in various  enterprise settings and learn about likely future technological  developments. Published by: Eucalyptus Systems]]></description>
		<pubDate>Thu, 12 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Utilize analytics to drive customer satisfaction and retention]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1323985624_268.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Watch this webcast to discover how you can increase your online marketing efforts with next-gen customer relationship management (CRM) tools that will significantly improve customer satisfaction as well as increase the return rate of customers. Published by: Infor CRM]]></description>
		<pubDate>Fri, 16 Dec 2011 24:05:34 EST</pubDate> </item>  <item> <title><![CDATA[Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1321454506_276.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). Published by: IBM]]></description>
		<pubDate>Thu, 31 Mar 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1321037281_831.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now. Published by: ComputerWeekly.com]]></description>
		<pubDate>Fri, 11 Nov 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[How to tackle trust and co-operation]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1319569169_319.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future. Published by: ComputerWeekly.com]]></description>
		<pubDate>Wed, 10 Nov 2010 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Booz&amp;Co: M-Commerce Comes of Age. Collaborate to Succeed]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1318000258_853.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This perspective paper covers the forces that are driving the m-commerce market, the benefits available, and the kinds of business models and partnerships that are seeking to achieve that credible scale over time. Published by: ComputerWeekly.com]]></description>
		<pubDate>Fri, 07 Oct 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Booz&amp;Co: M-Commerce Comes of Age. Collaborate to Succeed]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1316442206_73.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This perspective paper covers the forces that are driving the m-commerce market, the benefits available, and the kinds of business models and partnerships that are seeking to achieve that credible scale over time. Published by: ComputerWeekly.com]]></description>
		<pubDate>Tue, 20 Sep 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1303825737_713.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach. Published by: Oracle Corporation]]></description>
		<pubDate>Tue, 26 Apr 2011 10:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Delivering a Unique Online Experience for Segments, Regions, and Brands: Knowing When to Use Personalization, Microsites, and Independent Sites]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1303756796_512.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Differentiating customer experiences for online channels is an important deciding factor for loyalty and growth. This white paper discusses the primary considerations and options for delivering a unique online experience to satisfy all of your customer and stakeholder needs. Published by: Oracle Corporation]]></description>
		<pubDate>Mon, 25 Apr 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Total Economic Impact Of Click to Call And Click to Chat]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1303755591_103.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more. Published by: Oracle Corporation]]></description>
		<pubDate>Mon, 25 Apr 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Cross-Channel Commerce: A Consumer Research Study]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1303744181_848.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers. Published by: Oracle Corporation]]></description>
		<pubDate>Mon, 25 Apr 2011 24:00:00 EDT</pubDate> </item>  </channel> </rss>


