Most Popular White Papers and Webcasts Web 2.0 Research http://www.bitpipe.com/tlist/Web-2.0.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Tue, 18 Jun 2013 14:50:12 EDT Tue, 18 Jun 2013 14:50:12 EDT <![CDATA[Generating business value from Big Data]]> Tue, 18 Jun 2013 24:00:00 EDT <![CDATA[Alcatel-Lucent Enters a New Era of Enterprise Collaboration with Jive Social Intranet]]> Tue, 18 Jun 2013 24:00:00 EDT <![CDATA[Gartner Portals, Content & Collaboration Summit 2013]]> Tue, 18 Jun 2013 24:00:00 EDT <![CDATA[SOA Design Principles for Dummies]]> Fri, 14 Jun 2013 24:00:00 EDT <![CDATA[Phishing 2.0 - Why Phishing is back as the No.1 threat, and how Web Security can protect your company]]> Fri, 31 May 2013 24:00:00 EDT <![CDATA[Seven Trends Driving Effectiveness in the Contact Center]]> Tue, 30 Apr 2013 24:00:00 EDT <![CDATA[Exploiting Social Analytics & Intelligence for Customer Service & Support Excellence]]> Tue, 28 May 2013 24:00:00 EDT <![CDATA[Turning Social Media into a Game-Changing Customer Care Channel]]> Thu, 23 May 2013 24:00:00 EDT <![CDATA[Are Public Sector organisations embracing collaboration to provide more Seamless Service for the 24/7 citizen?]]> Thu, 23 May 2013 24:00:00 EDT <![CDATA[Generating business value from Big Data]]> Tue, 21 May 2013 24:00:00 EDT <![CDATA[Systems Of Engagement Demand New Integration Solutions — And A New IT]]> Tue, 30 Apr 2013 24:00:00 EDT <![CDATA[Integrating customer data for improved CRM]]> Thu, 09 May 2013 24:00:00 EDT <![CDATA[The Human Side of Big Data and High Performance Analytics]]> Fri, 31 Aug 2012 24:00:00 EDT <![CDATA[Strategic insights for your social CRM strategy]]> Wed, 08 May 2013 24:00:00 EDT <![CDATA[Customer Engagement in a Mobile World]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[APIs - A Key Part of Your Enterprise Engagement Strategy]]> Wed, 01 May 2013 24:00:00 EDT <![CDATA[Infor Epiphany Social Commerce Solutions]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[Infor Epiphany Brochure]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[CRM and social media - How a blended approach means good business in the hospitality industry]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[New Opportunities for Business Intelligence: Seven Ways to Deliver a Superior Customer Experience Now]]> Tue, 30 Apr 2013 24:00:00 EDT <![CDATA[CyberAgent translates blog user insights into a more engaging experience]]> Mon, 29 Apr 2013 24:00:00 EDT <![CDATA[Advancing Your Digital Marketing Strategy with Webtrends Analytics]]> Thu, 18 Apr 2013 24:00:00 EDT <![CDATA[Enterprise API Management Reference Architectures For Delivering Enterprise APIs for Web & Mobile]]> Wed, 17 Apr 2013 24:00:00 EDT <![CDATA[Online Testing for Site Optimization: 101]]> Tue, 16 Apr 2013 24:00:00 EDT <![CDATA[Ensuring Success with On-site Testing and Targeting]]> Tue, 16 Apr 2013 24:00:00 EDT <![CDATA[Facebook’s Best Kept Secret: Building Conversions and Revenue with Ads for Fans]]> Fri, 12 Apr 2013 24:00:00 EDT <![CDATA[Information Optimization Transformation Experience Workshop]]> Fri, 12 Apr 2013 24:00:00 EDT <![CDATA[Taking Control with Marketing Optimization]]> Fri, 12 Apr 2013 24:00:00 EDT <![CDATA[Landing Page Optimization: Best Practices to Lift Conversion]]> Thu, 31 Jan 2013 24:00:00 EST <![CDATA[Integration in the Age of the Customer]]> Thu, 28 Feb 2013 24:00:00 EST <![CDATA[Connect the Online Customer Experience with Oracle WebCenter Sites]]> Wed, 03 Apr 2013 24:00:00 EDT <![CDATA[Video: Evolving to Social Intelligence]]> Tue, 02 Apr 2013 24:00:00 EDT <![CDATA[Drive social intelligence to engage with customers in ways that were previously impossible.]]> Mon, 01 Apr 2013 24:00:00 EDT <![CDATA[Creating Brand Advocates – Connected intelligence & Brand Advocates]]> Mon, 01 Apr 2013 24:00:00 EDT <![CDATA[Business 2020: Engaging with the Technology Enabled Customer]]> Mon, 25 Mar 2013 24:00:00 EDT <![CDATA[Top Five Contact Center Trends for 2013]]> Thu, 21 Mar 2013 24:00:00 EDT <![CDATA[Aberdeen Analyst Insight - Social Media & Customer Service: From Listening to Engagement]]> Wed, 31 Oct 2012 24:00:00 EDT <![CDATA[Aberdeen Analyst Insight - Social Media & Customer Service: From Listening to Engagement]]> Wed, 31 Oct 2012 24:00:00 EDT <![CDATA[When Words Won’t Do, Show Your Story: 7 Tips from Leading Companies For Online Video Marketing.]]> Thu, 28 Feb 2013 24:00:00 EST <![CDATA[Using Social Media to Win Over Customers]]> Tue, 12 Mar 2013 24:00:00 EDT <![CDATA[Big data Lessons from the leaders]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[Webinar - Customer Engagement in 2013; The Mobile and Web Data Acquisition Imperative]]> Wed, 28 Nov 2012 24:00:00 EST <![CDATA[A New Model for User Engagement]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[Redefining Enterprise Software]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[HP Social CRM Services]]> Wed, 27 Feb 2013 24:00:00 EST <![CDATA[How Adaptive Case Management Drives Better Customer Engagement]]> Fri, 22 Feb 2013 24:00:00 EST <![CDATA[Developing the right social CRM strategies for improved customer service]]> Tue, 19 Feb 2013 24:00:00 EST <![CDATA[Datasheet: Kitenga Analytics Suite]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[Social Media Analytics: How to dramatically improve the capabilities within your organization]]> Mon, 11 Feb 2013 24:00:00 EST <![CDATA[Social Media Analytics - Making Customer Insights Actionable]]> Tue, 31 May 2011 24:00:00 EDT