<?xml version="1.0" encoding="ISO-8859-1" ?>









	<rss version="2.0"> <channel> <title>Bitpipe: User Experience Research</title> 
	<link>http://www.bitpipe.com/rlist/term/User-Experience.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Fri, 20 Jun 2008 10:15:24 EDT</lastBuildDate>
	<pubDate>Fri, 20 Jun 2008 10:15:24 EDT</pubDate>  <item> <title><![CDATA[Using SOA as a Catalyst for Transformation]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1213981994_998.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Read this presentation transcript to learn about application and SOA transformation solutions that address your needs by managing and transforming your entire enterprise to optimize business services and outcomes.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Sun, 01 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Billing System Perspective: Convergence in Telecommunication]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1213982003_736.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Comarch Billing System for Convergent Services uses modern multi&#45;layered architecture and solves problems in many business layers of users and their terminals&#44; access networks&#44; services logic&#44; convergent billing and sales channels.
   Published by: Comarch]]></description>
		<pubDate>Mon, 01 Jan 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Triple&#45;play: New Standard for CATV and ISPs]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1213982004_33.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Triple&#45;Play changes the way the customers perceive their communication service providers.
   Published by: Comarch]]></description>
		<pubDate>Sat, 01 Jan 2005 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Supercharging Site Performance for Unmatched Holiday Success]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1213812348_8.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This webinar is on best practices for optimizing online customer experience&#44; as well as best practices in terms of overall holiday planning.
   Published by: Akamai Technologies]]></description>
		<pubDate>Wed, 19 Mar 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Optimizing Rich Internet Application Performance]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1213812348_811.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The webcast discusses why web users want RIAs&#63; how businesses are benefiting from RIAs&#63; and how to put RIAs to work for your organization&#63;
   Published by: Akamai Technologies]]></description>
		<pubDate>Tue, 23 Oct 2007 14:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Unified Communications: Simplifying the Journey]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1212773384_197.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The path to unified communications is unique for every customer. In this white paper learn how unified communications can reduce telecommunications costs while enhancing business responsiveness.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Mon, 01 Oct 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Web 2.0 in Action! How SAP is Leveraging Web 2.0 in CRM to Improve Customer Experience]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1212757037_687.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.
   Published by: SAP America Inc]]></description>
		<pubDate>Wed, 18 Jun 2008 12:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Business Case for Business Mashups (On Demand Webcast)]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1212693188_491.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    View this Webcast to learn how to build a business mashup, what types of users typically build them and advice for putting together a business case. Explore the many benefits a business mashup can bring to your company.
   Published by: SERENA Software, Inc.]]></description>
		<pubDate>Thu, 29 May 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[SAP&#153; CRM Integration into the Contact Center]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1210363109_676.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This technical integration brief explains how the SAP CRM application can be integrated into a contact center&#44; including both general technical details of call center integration&#44; as well as how to use vendor certified software from AMC.
   Published by: AMC Technology]]></description>
		<pubDate>Thu, 01 May 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Oracle Siebel Integration into the Contact Center Technical Integration Brief]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1210363111_514.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This technical integration brief explains how the Siebel CRM application can be integrated into a contact center&#44; including both general technical details of call center integration&#44; as well as how to use vendor certified software from AMC.
   Published by: AMC Technology]]></description>
		<pubDate>Thu, 01 May 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Oracle PeopleSoft CRM Integration into the Contact Center]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1210363107_748.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center&#44; including both general technical details of call center integration&#44; as well as how to use vendor certified software from AMC.
   Published by: AMC Technology]]></description>
		<pubDate>Thu, 01 May 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[SOA as a Catalyst for Transformation]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1210253097_548.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Attend this Webcast to learn about application and SOA transformation solutions that address your needs by managing and transforming your entire enterprise to optimize business services and outcomes.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Wed, 21 May 2008 12:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[EMC Documentum Process Suite 6.0]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1210009707_982.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The EMC Documentum Process Suite offering is part of the Documentum family of enterprise content management (ECM) software&#44; and is tightly integrated with the Documentum Content Server and repository for its operation.
   Published by: EMC Corporation]]></description>
		<pubDate>Tue, 01 Jan 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Managing User Experience and the Organization]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1208800515_126.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Demand for better Web experiences have forced companies to provide complex end&#45;user facing web applications. In this whitepaper&#44; discover the first end&#45;to&#45;end solution for Web application experience management throughout the application...
   Published by: Gomez]]></description>
		<pubDate>Wed, 10 Jan 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[The Reality of Load Testing]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1208800524_537.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this report discover how the Gomez RealityLoad XF solution offers more power&#44; flexibility and value compared to other load testing tools.
   Published by: Gomez]]></description>
		<pubDate>Wed, 01 Aug 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[VE Desktop]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1208544347_952.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This IT Download, Shunra VE Desktop, is a network simulation tool that offers a flexible way to test the performance of applications under a wide variety of current and potential network conditions.
   Published by: Shunra Virtual Enterprise]]></description>
		<pubDate>Fri, 18 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Fraud Prevention and Detection for Credit and Debit Card Transactions]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1207851865_985.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper examines credit card fraud and details business rules-based fraud prevention and detection.
   Published by: ILOG, Inc.]]></description>
		<pubDate>Sat, 01 Sep 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Numara&#174; Track-It! 8 Overview Webinar]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1206741998_238.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this Webcast, learn about a high-productivity interface, email request processing capabilities and self-service competencies that will speed up response times and improve user satisfaction levels.
   Published by: Numara Software]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[SearchSoftwareQuality.com eGuide: Software Testing and Debugging]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1206033297_266.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Software Testing and Debugging provides an overview of how to detect and test code performance and security vulnerabilities early in the development cycle.
   Published by: Coverity, Inc.]]></description>
		<pubDate>Thu, 20 Mar 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Next Generation of Web Conferencing]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1205174457_314.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper explores the ability to have a more productive and engaging web conferencing experience&#45;while providing the IT department with a program that efficiently utilizes bandwidth and minimally impacts the infrastructure.
   Published by: Adobe Systems, Inc.]]></description>
		<pubDate>Sat, 01 Sep 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Compensation Management Best Practices, Challenges and Strategies]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1205092067_855.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Read this white paper to explore survey results regarding compensation management. Discover talent management strategies, compensation practices and impediments and how effective compensation management will help you achieve desired business results.
   Published by: Authoria]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Make Talent Count: Enhancing the Human Resources (HR) Impact on Business Results]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1205092685_581.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Learn about effective talent management processes and systems that can have a significant positive impact on business. Meet your critical talent management challenges with specific criteria for processes and systems well&#45;suited for your company.
   Published by: Authoria]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Talent Management Systems: Criteria, Roadmap and Readiness Assessment]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1205091106_454.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    View this Webcast to learn critical criteria for selecting a talent management system. Explore appropriate initiatives, a roadmap and a readiness assessment to help you in your selection.
   Published by: Authoria]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Five Steps to Talent Management Success]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1205089775_995.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The number one concern of talent management is the fear of not being able to replace top talent. It is important for companies to change how they think about leadership development to include everyone, not just the high potentials.
   Published by: Authoria]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Leadership Development: Talent Management Challenges and Succession Planning]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1205089265_909.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Change how your company thinks about leadership development. View this Webcast to explore dangerous "half-truths" about talent and leadership, implications of leadership development, and benefits of distributed leadership.
   Published by: Authoria]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Enterprise Online Backup: Simple&#44; Scalable&#44; Secure]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1204915677_134.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    MozyEnterprise&#44; powered by EMC&#174; Fortress&#153;&#44; provides safe online backup and recovery of data stored on desktops&#44; laptops&#44; and Windows servers.
   Published by: EMC Corporation]]></description>
		<pubDate>Tue, 01 Jan 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Akamai Dynamic Site Solution for the Retail Industry]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1204826035_271.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Akamai deliver the high&#45;quality user experience that increases conversions&#44; revenues&#44; and the overall effectiveness of your online channel &#45; during peak times and throughout the year.
   Published by: Akamai Technologies]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Akamai Dynamic Site Solution for the Hotel and Travel Industry]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1204826035_641.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Akamai provides a complete e&#45;business solution that addresses the requirements for massive reach to support worldwide customer demands and the use of an extended infrastructure to support widely varying traffic on demand.
   Published by: Akamai Technologies]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[White Paper: Demonstrating the Value of Business Intelligence]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1204826033_735.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The value in BI is not always obvious&#44; but the value increases as BI matures within an organization&#44; for a variety of reasons.
   Published by: Business Objects]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Show Me: Automatic Presentation for Visual Analysis]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1203504031_934.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Learn about an integrated set of user interface commands and defaults that incorporate automatic presentation into a visual analysis system. Explore best practices for graphic design and visual analysis that will enhance the user experience.
   Published by: Tableau Software]]></description>
		<pubDate>Wed, 20 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[IP Enabled Contact Centers: Lowering Costs, Raising the Customer Experience]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1202512763_790.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper explores how Internet Protocol (IP) can be leveraged to lower the cost of enhancing customer service via the contact center.
   Published by: Avaya Inc.]]></description>
		<pubDate>Fri, 08 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Leveraging Existing Application Monitoring Tools to Enhance the End-User Experience]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1202495941_312.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper explores an end-to-end performance management platform that provides targeted diagnosis of Web application problems.
   Published by: Keynote Systems]]></description>
		<pubDate>Fri, 08 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[How to Accelerate Time to Market of AJAX and Flash-based Applications]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1202412082_277.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Time to market and providing the best user experience are critical to the success of new Web 2.0 applications. Developing, testing, and deploying your AJAX and Flash-based applications must happen quickly, with results that make users happy.
   Published by: Keynote Systems]]></description>
		<pubDate>Sun, 01 May 2005 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Got Traffic&#63; Strategies to Survive Peak Demand in a Web 2.0 World]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1202412076_119.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    New applications like Flash and AJAX have the potential to overwhelm servers and networks. View this webcast to learn mistakes companies make in performance testing and how to prioritize testing of your Web applications.
   Published by: Keynote Systems]]></description>
		<pubDate>Tue, 07 Aug 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Delivering Customer Value: Innovative Approaches to Maintain Competitive Success]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1201994105_708.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Delivering customer value requires continuing attention and focus if a company is to prosper into the next generation. Learn three essential steps from IDC that companies need to take to sharpen the value proposition they offer to their customers.
   Published by: SAP America Inc]]></description>
		<pubDate>Sun, 01 Jul 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Actuate 9 iServer:  Performance and Scalability on IBM AIX]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1199380601_663.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    A decade of research into the wealth management market by IBM has noted repeatedly that client reporting is the key to keeping clients happy and getting new money into an institution.
   Published by: Actuate Corporation]]></description>
		<pubDate>Mon, 01 Jan 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Taking On&#45;Demand CRM Integration to the Next Level]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1194533823_473.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Explore current CRM on&#45;demand integration challenges facing businesses with mixed deployments and learn how you can guarantee sales effectiveness&#44; business productivity&#44; and reduce costs.
   Published by: Oracle Corporation]]></description>
		<pubDate>Sat, 01 Sep 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[How Empowering Customer&#45;facing Employees Leads to Extraordinary Results: Empowerment as a Growth Strategy]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1190808679_350.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Discover why empowering key customer-facing employees is the new path to achieving extraordinary, sustainable results. Read this white paper to learn four best practices on how establish an employee empowerment strategy.
   Published by: Oracle Corporation]]></description>
		<pubDate>Sat, 01 Sep 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Choosing the Best CRM for Your Organization]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1190808678_576.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Explore four CRM deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
   Published by: Oracle Corporation]]></description>
		<pubDate>Sat, 01 Sep 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[CA Wily Customer Experience Manager]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1190127771_660.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper highlights a method for attaining real&#45;time visibility into the end&#45;user experience on web&#45;based applications.
   Published by: CA]]></description>
		<pubDate>Wed, 01 Aug 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[End&#45;User Monitoring: Gaining Visibility into Hidden Business Risks]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1190127774_847.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper explores how to implement effective end&#45;user transaction monitoring and management to attain greater visibility into the user experience.
   Published by: CA]]></description>
		<pubDate>Wed, 01 Aug 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Profit&#45;Minded Contact Center: Building an ROI Case for Customer Interaction Solutions]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1188476260_879.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In today&#39;s competitive markets&#44; companies must turn their contact centers into centers of profitable growth by optimizing the customer experience. Discover how to strategically optimize your contact centers.
   Published by: Portrait Software]]></description>
		<pubDate>Sun, 01 Jul 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Strategies for Customer Growth and Loyalty in the Enterprise]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1185984181_926.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Customer-centric growth strategies are being developed and implemented by enterprises around the world with a goal to deepen relationships with customers and emphasize long-term satisfaction over short-term sales conversions.
   Published by: Infor]]></description>
		<pubDate>Wed, 01 Aug 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Opening act -  Streamlining a bank's account-opening process can have a dramatic effect on customer experience and the bottom line]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1184755415_268.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Learn how IBM can help your bank make a better first impression. Manage the account opening process through improved efficiencies and integrated functionality.
   Published by: IBM Line of Business]]></description>
		<pubDate>Sun, 01 Oct 2006 24:00:00 EDT</pubDate> </item>  </channel> </rss>

