<?xml version="1.0" encoding="ISO-8859-1" ?>









	<rss version="2.0"> <channel> <title>Bitpipe: Technical Support Staff Research</title> 
	<link>http://www.bitpipe.com/rlist/term/Technical-Support-Staff.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Fri, 06 Nov 2009 09:05:25 EST</lastBuildDate>
	<pubDate>Fri, 06 Nov 2009 09:05:25 EST</pubDate>  <item> <title><![CDATA[Top 10 Most Overlooked Causes of Trouble in a Cisco Network]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1257515829_986.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.
   Published by: Global Knowledge]]></description>
		<pubDate>Thu, 05 Nov 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[VI Service Desk Version 4.0.1 - Free 30 Day Trial!]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1253308516_483.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.
   Published by: Velocity Integrations Software, Inc.]]></description>
		<pubDate>Fri, 18 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The New BlackBerry Technical Support Services]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1250272886_650.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Watch this webcast to learn about the new support programs from BlackBerry&#174; Technical Support Services which are designed to keep pace with the changing mobility needs of any organization &#150; whether you're just beginning to grow your BlackBerry&#174; deployment or have come to rely on it as mission critical.
   Published by: BlackBerry]]></description>
		<pubDate>Fri, 14 Aug 2009 24:00:00 EDT</pubDate> </item>  </channel> </rss>

