Most Popular White Papers and Webcasts Service Process Optimization Software Research http://www.bitpipe.com/tlist/Service-Process-Optimization-Software.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Thu, 09 May 2013 17:05:12 EDT Thu, 09 May 2013 17:05:12 EDT <![CDATA[Optimizing Service – Driven Businesses]]> Thu, 09 May 2013 24:00:00 EDT <![CDATA[Maximising automation and the industrialisation of IT]]> Wed, 05 Dec 2012 24:00:00 EST <![CDATA[Gartner: Best practices for I&O for cloud-readiness]]> Mon, 14 Jan 2013 24:00:00 EST <![CDATA[Keeping Service Desk Simple]]> Sun, 01 Jul 2012 24:56:28 EDT