Most Popular White Papers and Webcasts Service Process Optimization Software Research http://www.bitpipe.com/tlist/Service-Process-Optimization-Software.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Wed, 21 Dec 2011 16:45:16 EST Wed, 21 Dec 2011 16:45:16 EST <![CDATA[Service Desk to Service Management  - IT Service Management Strategies for Success]]> Wed, 21 Dec 2011 24:00:00 EST <![CDATA[Automating operations to reduce costs while improving service value]]> Wed, 26 Oct 2011 24:00:00 EDT