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	<rss version="2.0"> <channel> <title>Most Popular White Papers and Webcasts Service Level Management Research</title> 
	<link>http://www.bitpipe.com/tlist/Service-Level-Management.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Mon, 06 May 2013 16:00:12 EDT</lastBuildDate>
	<pubDate>Mon, 06 May 2013 16:00:12 EDT</pubDate>  <item> <title><![CDATA[VNTT creates climate of business innovation with IBM cloud solution]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1366920361_269.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Follow one organization as they launch their cloud service platform built on the latest IBM system software and blade servers for cost-effective, efficient delivery of cloud services. Published by: IBM]]></description>
		<pubDate>Mon, 06 May 2013 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Be a multi-sourced IT services broker]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1367198228_969.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[The short-term gains of ad hoc cloud adoption can quickly lead to long-term service integration and management pains without a well-developed cloud deployment plan. Review this essential resource to help guide you when designing your cloud service strategy. Published by: Hewlett-Packard Company]]></description>
		<pubDate>Wed, 01 May 2013 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[3 Common Pitfalls to SLM—And How to Avoid Them]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1361960787_242.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Access this essential resource to uncover the three major pitfalls in service level management and detailed advice for avoiding these roadblocks when deploying and managing your cloud services. Published by: CA Nimsoft]]></description>
		<pubDate>Tue, 05 Mar 2013 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Be a multi-sourced IT services broker]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1361558508_658.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Access this white paper to learn about an advanced service integration and management (SIAM) model that can help reduce the costs and complexities of global multi-supplier IT environments. Discover key advice for becoming a successful IT service broker. Published by: Hewlett-Packard Company]]></description>
		<pubDate>Thu, 28 Feb 2013 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Database as a Service: Reference Architecture - An Overview]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1361463192_405.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This resource introduces and defines the concept of Database as a Service (DBaaS). Inside, discover how this approach to database delivery can help you reduce costs, improve service levels, and more. Published by: ORACLE APAC]]></description>
		<pubDate>Fri, 30 Sep 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[CA Nimsoft Monitor for servers]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1361960786_421.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Learn more about an advanced server monitoring tool that provides a complete view of your core server resources in a single, easy-to-use console. Learn more about how this next-gen platform enables centralized management of remote processes and services for a wide variety of server configurations. Published by: CA Nimsoft]]></description>
		<pubDate>Thu, 28 Feb 2013 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Maximising automation and the industrialisation of IT]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1361186810_429.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This report from analysts Bob Tarzey and Clive Longbottom makes the case for automation in IT operations management. Published by: ComputerWeekly.com]]></description>
		<pubDate>Wed, 05 Dec 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Software Education Series Part One: A Guide to Service Catalogues]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1358252783_195.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This white paper offers key insight into how you can create a service catalogue, and even provides an easy-to-use service catalogue template. Read now to learn why a properly implemented service catalogue will not only benefit your business, but your customers as well. Published by: Cherwell]]></description>
		<pubDate>Wed, 23 Jan 2013 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[7 Stages of IT Monitoring Grief]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1357926705_176.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Download this eBook to find out where you are in the 7 Stages of IT Monitoring Grief and how you can put a stop to the endless cycle of the IT monitoring challenge. Published by: Zenoss, Inc.]]></description>
		<pubDate>Fri, 18 Jan 2013 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Gartner: Best practices for I&amp;O for cloud-readiness]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1358161458_234.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Gartner analysts explain how Infrastructure and Operations (I&amp;O) teams can best prepare for the cloud. Published by: ComputerWeekly.com]]></description>
		<pubDate>Mon, 14 Jan 2013 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Best Practices for Agile Change and Release Management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1353519774_511.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[In order for businesses to remain competitive, they have to deliver innovative applications and service that surpass their competitors and are often the representation of their business. View this resource to learn how you can streamline processes for both your development and operations teams. Published by: SERENA Software, Inc.]]></description>
		<pubDate>Thu, 29 Nov 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Enjoy a secure, reliable, lower-cost server environment with Server Management Services]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1352205136_417.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Access this exclusive resource to learn how this new approach to service management will improve productivity and uptime while lowering server costs. Published by: Hewlett-Packard Limited]]></description>
		<pubDate>Fri, 31 Aug 2012 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Guide: Maximizing the Value of Cloud for Small-Medium Enterprises]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1339513241_533.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This guide from the Open Group, helps small and medium sized companies take advantage of cloud computing to develop their business. Published by: ComputerWeekly.com]]></description>
		<pubDate>Wed, 13 Jun 2012 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Thetrainline.com: Datacentre Transformation]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1338309617_940.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Josko Grljevic, IS Director of thetrainline.com, explains how he cut its IT costs dramatically by virtualising its data centre and moving IT services into the cloud. Published by: ComputerWeekly.com]]></description>
		<pubDate>Tue, 29 May 2012 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Domino’s Pizza:  Datacentre Transformation]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1338307645_953.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Colin Rees, IT Director at Domino’s Pizza explains how a project to move the company data centre into the cloud has transformed its online business. Published by: ComputerWeekly.com]]></description>
		<pubDate>Tue, 29 May 2012 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Energizing your return on data investment - SOA as architecture for integration and infrastructure (Presentation Transcript)]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1352404597_972.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Read this transcript of internationally recognized service-oriented architecture (SOA) expert and thought leader, best-selling author of Enterprise Application Integration, and CTO and founder of the cloud consulting firm Blue Mountain Labs, David Linthicum's presentation on SOA as the single most valuable architectural basis for the cloud. Published by: MuleSoft]]></description>
		<pubDate>Thu, 15 Nov 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[SysAid IT Success Story: LG Electronics, Canada]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1345728450_317.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This case study examines how LG Electronics deployed a new helpdesk solution that allowed them to manage, monitor, and prioritize all of their IT tasks on one powerful platform. Published by: SysAid Technologies Ltd]]></description>
		<pubDate>Thu, 06 Sep 2012 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Transforming Operations Management Through Service Assurance with EMC]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1346263763_764.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This video describes the key capabilities of service assurance and how it can help your organization transform your operational management and ensure the availability and performance of your business applications and services. Published by: EMC Corporation]]></description>
		<pubDate>Thu, 30 Aug 2012 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Data Centre Operational Efficiency Best Practices]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1343651341_141.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[In an effort to reduce costs and increase agility, many companies are taking steps to improve data centre efficiency. This white paper presents key findings from new data centre efficiency research and reveals tactics you can execute to optimise resource utilisation, improve service levels, and more. Published by: IBM]]></description>
		<pubDate>Sun, 01 Apr 2012 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Cloud SLAs: Defining the Right Requirements Up Front]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1338832112_386.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This expert e-guide explores essential factors to consider when evaluating a cloud service provider. Discover what to look for and how to voice your requirements up front to ensure you get the most from your cloud environment. Published by: Hewlett-Packard Company]]></description>
		<pubDate>Wed, 13 Jun 2012 24:00:00 EDT</pubDate> </item>  </channel> </rss>

