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	<rss version="2.0"> <channel> <title>Most Popular White Papers and Webcasts Service Level Management Research</title> 
	<link>http://www.bitpipe.com/tlist/Service-Level-Management.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Thu, 09 Feb 2012 13:40:18 EST</lastBuildDate>
	<pubDate>Thu, 09 Feb 2012 13:40:18 EST</pubDate>  <item> <title><![CDATA[Private Cloud E-Zine Volume 2]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1328715631_364.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This expert e-zine discusses best practices for implementing and managing a private cloud in your enterprise. Gain insights on the complexities the cloud introduces,how to overcome them and the key steps to take to successfully build your private cloud. In addition, learn about advanced tools that can help ease your extensive transition.   Published by: SearchCloudComputing.com]]></description>
		<pubDate>Thu, 09 Feb 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Five Steps to Successful Integrated Cloud Management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1327074847_888.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Read this brief white paper to learn about the benefits your peers are enjoying by expanding their cloud integration, such as faster application provisioning, higher service levels, improved business relationships, and more. Published by: Hewlett-Packard Company]]></description>
		<pubDate>Wed, 25 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Cloud Planning and Design: Your Road Map to Success, with Eric Blum]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1326395707_283.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[If you haven’t already moved to the cloud, it’s time to consider doing so. The global cloud computing market is predicted to increase dramatically. Yet while the pressure is on to join the massive rush to the cloud, doing so without thoughtful planning can create problems. Learn how cloud planning and design can lead to greater success. Published by: BMC-Accenture]]></description>
		<pubDate>Fri, 13 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[IT Transparency: Key to Agility and Business Alignment]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1326391373_590.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This white paper reveals common negative perceptions of IT and discusses 4 key metrics that can provide you with greater insight into your resource consumption. Learn how to make use of this information to align your budget and resources with critical business requirements. Published by: CA Technologies.]]></description>
		<pubDate>Tue, 01 Nov 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[‘Service-centric’ Server Monitoring]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1325704170_252.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Access this white paper to learn how to identify server monitoring solutions that can easily adapt availability and service quality measures for a myriad of server configurations. Published by: Nimsoft, Inc.]]></description>
		<pubDate>Thu, 05 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Pragmatic ITIL: Bridging the Gulf between Theory and Practice]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1325704170_75.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization. Published by: Nimsoft, Inc.]]></description>
		<pubDate>Wed, 04 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Optimizing Service Desk Value]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1324598818_966.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs. Published by: FrontRange Solutions Inc.]]></description>
		<pubDate>Fri, 23 Dec 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Service Desk to Service Management  - IT Service Management Strategies for Success]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1324083222_961.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Access this resource for insights to help ease the transformation from service desk to service management, including the 4 requirements for an effective IT Service Management (ITSM) platform, how to develop a holistic governance framework to minimize compliance costs, and the underlying principles of the newest version of ITIL (ITIL V3). Published by: FrontRange Solutions Inc.]]></description>
		<pubDate>Wed, 21 Dec 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[IT Innovation  - IT Service Management Strategies for Success]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1324083222_816.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Learn about unifying PC lifecycle management and IT service management, and how your service catalog, configuration management database (CMDB), and service level management (SLM) comprise the 3-legged stool that establishes IT as a strategic business partner. Published by: FrontRange Solutions Inc.]]></description>
		<pubDate>Wed, 21 Dec 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Get Speed and Agility by Enabling ITaaS]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1323717637_560.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This white paper explains how the concept of IT-as-a-Service emerged over time and offers exclusive advice to help organizations embrace it. Find out how the cloud fits into the service landscape and discover the essential building blocks required to enable this new IT model. Published by: Cisco Systems, Inc.]]></description>
		<pubDate>Thu, 01 Sep 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Five Easy Steps to Optimizing Your IT Services]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1323289038_951.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[IT service management is filled with complexity due to outsourcing, cloud technologies and customer demands. Watch this webcast to uncover 5 strategies for optimizing your IT services and improving business process management. Published by: CA Technologies.]]></description>
		<pubDate>Thu, 08 Dec 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Tackling the five greatest challenges of cloud service sprawl]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1323289038_291.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[The increased use of outsourcing and cloud computing coupled with the rising complexity of internal services have all made the ability to manage IT services—both those provided in-house and outsourced—central to business success. Inside this white paper, learn how to effectively manage IT services for optimal business support. Published by: CA Technologies.]]></description>
		<pubDate>Thu, 08 Dec 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Driving the SLM process in ITIL: Why it should be your priority]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1323289038_628.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[The notion of service level management is fundamental to business success. Why? Because service level management drives customer satisfaction and retention. In this webcast, learn how to meet SLAs through different strategies such as testing, quality control and capacity management. Published by: CA Technologies.]]></description>
		<pubDate>Thu, 08 Dec 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[The Total Economic Impact of CA Technologies’ Business Service Insight Solution]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1323289038_138.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Read this study conducted by Forrester Consulting on behalf of CA Technologies, you learn about the ROI impact of a SLA management platform that offers features for data metrics, automation, performance monitoring, and more. Published by: CA Technologies.]]></description>
		<pubDate>Wed, 07 Dec 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Cloud computing insights from 110 implementation projects]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1321372122_485.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Considering implementing cloud?  See how other companies have approached cloud with the results of this IBM Academy of Technology survey.  Published by: IBM]]></description>
		<pubDate>Tue, 15 Nov 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Traffic Valuation and Prioritization with Riverbed Stingray Traffic Manager]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1320432015_247.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Every company wants to maximize its network resources, but doing so can be tough when struggling with traffic floods, malicious users, or underperforming applications.  Riverbed® Stingray™ Traffic Manager helps guarantee service levels for your important users by prioritizing key transactions and much more. Published by: Riverbed Technology, Inc.]]></description>
		<pubDate>Wed, 09 Nov 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Achieve Workforce Continuity and Keep Your Business Running – No Matter What]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1320254637_919.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Unplanned business disruptions come at a high cost.  In an emergency situation, desktop virtualization enables displaced workers to continue working from home, on any device – a tablet, a rented laptop, an old PC or a device they just purchased. Discover why desktop virtualization is a vital element of business continuity planning. Published by: Citrix]]></description>
		<pubDate>Thu, 03 Nov 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Automating operations to reduce costs while improving service value]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1319227892_894.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Learn how HP Operations Manager and HP Operations Orchestration can help you automate operations management to reduce operational costs and improve service quality. Published by: Hewlett-Packard Company]]></description>
		<pubDate>Wed, 26 Oct 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Creating the hybrid organisation: Making public and private sector organisations relevant in the new economy]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1319484036_655.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This paper aims to explore the role and relevance of organisations in a future defined by economic uncertainty, changing workforce demographics, globalisation and rapid developments in social and business technologies. Published by: ComputerWeekly.com]]></description>
		<pubDate>Tue, 15 Jun 2010 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[IT Service Management: Optimizing IT performance and delivered business value]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1319480322_479.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[As enterprises expect and demand more from their IT and the organizations that provide it, IT functions need management frameworks and enabling technologies to help to deliver high quality IT services and cost efficiencies, to demonstrate delivered business value, and to increase IT-to-business alignment or integration. Published by: ComputerWeekly.com]]></description>
		<pubDate>Mon, 28 Jun 2010 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[SCA: Bringing Modern SOA Programming to Tuxedo]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1317960427_508.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This white paper describes a new programming model for Tuxedo based on Service Component Architecture (SCA). Learn more about SCA specifications and discover the various models available. Published by: Oracle Corporation]]></description>
		<pubDate>Mon, 01 Mar 2010 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[IT Leaders Roundtable: Ensuring Application Performance]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1313680517_758.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Emerging service delivery models are changing the nature of the application lifecycle. Cloud computing and managed services promise cost and flexibility benefits, but make the performance of applications dependent on services outside the enterprise.  Read on to learn how industry experts are addressing these challenges. Published by: CA Technologies.]]></description>
		<pubDate>Fri, 19 Aug 2011 10:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Think Business Services First: Integrating Application Performance and Infrastructure Management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1308944453_59.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Most application performance and infrastructure management teams remain isolated in silos that utilize niche solutions incapable of delivering the interdepartmental visibility needed to ensure the reliability of critical services. Learn how with an integrated solution, procedural changes become easier to achieve and IT can become more proactive. Published by: CA Technologies.]]></description>
		<pubDate>Fri, 24 Jun 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Critical Role of Infrastructure Management in Application Performance]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1308944453_716.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[For years, organizations have sought ways to effectively identify and resolve the problems affecting critical business applications and expedite a complete resolution. Learn how application performance management solutions can help companies grow profits, ensure customer satisfaction and maintain loyalty via end-to-end visibility and deep analysis. Published by: CA Technologies.]]></description>
		<pubDate>Fri, 24 Jun 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Forrester Wave: EnterpriseService Bus, Q2 2011]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1308665389_778.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This Forrester’s Wave report provides an unbiased evaluation of the strengths and weaknesses of top ESB vendors across a range of criteria. This in-depth guide not only contains coverage of features, vendors and products, but also features real-world input from over 20 customers currently using the evaluated products. Published by: Oracle Corporation]]></description>
		<pubDate>Tue, 21 Jun 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[For the Business Analyst, Why Relationships Trump All!]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1308238463_644.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[The business analyst is the central point of contact between executives, operations and IT. Access this resource for an in-depth overview of the business analyst position and how it relates to IT. Published by: Global Knowledge]]></description>
		<pubDate>Fri, 17 Jun 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Grid Computing Techniques for Data Center Modernization]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1306970567_363.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[The Oracle Grid computing architecture features many powerful techniques that improve energy efficiency and data center productivity. Published by: Oracle Corporation]]></description>
		<pubDate>Fri, 01 Jan 2010 24:00:00 EST</pubDate> </item>  </channel> </rss>


