Bitpipe: Service Level Management Research http://www.bitpipe.com/rlist/term/Service-Level-Management.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Wed, 01 Jul 2009 17:15:14 EDT Wed, 01 Jul 2009 17:15:14 EDT <![CDATA[Expert Tips for Effective Virtual Systems Management]]> Wed, 01 Jul 2009 24:00:00 EDT <![CDATA[Innovations in Managing IT Service Quality: Managing Service Quality and Risk to Service Delivery in a Lean Economy]]> Wed, 01 Apr 2009 24:00:00 EDT <![CDATA[Analyzing the Total Cost of a Global Service Desk]]> Wed, 01 Apr 2009 24:00:00 EDT <![CDATA[Why You Should Take a Holistic Approach to ITIL and Service Support]]> Mon, 15 Jun 2009 24:00:00 EDT <![CDATA[Service Desk Consolidation Cuts Costs and Increases Service Quality]]> Mon, 15 Jun 2009 24:00:00 EDT <![CDATA[Ride the Express Lane in the Journey to Speed ITIL® Adoption]]> Mon, 15 Jun 2009 24:00:00 EDT <![CDATA[Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs]]> Mon, 15 Jun 2009 24:00:00 EDT <![CDATA[Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management]]> Mon, 15 Jun 2009 24:00:00 EDT <![CDATA[Tackle the Challenges of Virtualization Management]]> Mon, 15 Jun 2009 24:00:00 EDT <![CDATA[Crossing the Chasm Between the Service Desk and Operations]]> Mon, 15 Jun 2009 24:00:00 EDT <![CDATA[A Guide To Building a Business Case for Self-Service Appointment Scheduling]]> Wed, 10 Jun 2009 24:00:00 EDT <![CDATA[Best Practices: Application Performance Management]]> Tue, 09 Jun 2009 24:00:00 EDT <![CDATA[Backup and Archive Are Not the Same Thing!]]> Fri, 29 May 2009 24:00:00 EDT <![CDATA[New Trends in Content-addressed Storage (CAS)]]> Fri, 29 May 2009 24:00:00 EDT <![CDATA[Building a Service-oriented Data Protection Strategy]]> Fri, 29 May 2009 24:00:00 EDT <![CDATA[Cloud-based Archiving Services]]> Fri, 29 May 2009 24:00:00 EDT <![CDATA[eGuide: SOA Implementation]]> Tue, 26 May 2009 24:00:00 EDT <![CDATA[How Self-Service Scheduling Drives Business for Appointment-Based Operations]]> Mon, 18 May 2009 24:00:00 EDT <![CDATA[Technical Whitepaper on Automating Enterprise BlackBerry Support]]> Fri, 13 Feb 2009 24:00:00 EST <![CDATA[ITIL Version 3 - What the Changes Could Mean to You]]> Wed, 10 Dec 2008 24:00:00 EST <![CDATA[Improving Quality of Service for Oracle Database with My Oracle Support]]> Fri, 05 Dec 2008 24:00:00 EST <![CDATA[A Guide to Diagnosing .Net Application Errors]]> Sat, 01 Sep 2007 24:00:00 EDT <![CDATA[ROI with Proactive Network and Voice Management]]> Thu, 02 Oct 2008 24:00:00 EDT