Most Popular White Papers and Webcasts Service Creation Research http://www.bitpipe.com/tlist/Service-Creation.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Mon, 09 Jan 2012 24:00:31 EST Mon, 09 Jan 2012 24:00:31 EST <![CDATA[ITIL: The building blocks of an ITSM strategy]]> Fri, 06 Jan 2012 24:00:00 EST <![CDATA[Tip Guide: Look past tools to make modernization efforts more agile]]> Mon, 21 Nov 2011 24:00:00 EST <![CDATA[Speed – HP Technology Consulting Services for HP Business Decision Appliance]]> Thu, 26 May 2011 24:00:00 EDT <![CDATA[Avaya Aura Contact Center Scripting Demystified]]> Wed, 18 May 2011 24:00:00 EDT