Most Popular White Papers and WebcastsSLA Research http://www.bitpipe.com/tlist/SLA.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Wed, 25 Nov 2009 12:55:29 EST Wed, 25 Nov 2009 12:55:29 EST <![CDATA[Cost Effective - High Impact Business Solutions with Dell & VMware vSphere]]> Wed, 25 Nov 2009 24:00:00 EST <![CDATA[Service Catalog Management]]> Thu, 05 Nov 2009 24:00:00 EST <![CDATA[Microsoft Business Productivity Online Suite: Highly Secure & Reliable Cloud Services]]> Wed, 11 Nov 2009 24:00:00 EST <![CDATA[Microsoft Online Services Business Value]]> Mon, 01 Jun 2009 24:00:00 EDT <![CDATA[Ensuring High Service Levels in Cloud Computing: Keys to Effective Service Management]]> Wed, 04 Nov 2009 24:00:00 EST <![CDATA[Pocket eGuide - Writing an SLA: Expert Checklist on What to Include in an Outsourcing Contract]]> Fri, 30 Oct 2009 24:00:00 EDT <![CDATA[Self-Service is Coming to IT Service Delivery…What You Need to Know]]> Wed, 28 Oct 2009 24:00:00 EDT <![CDATA[Self-Service Provisioning for Dynamic Data Centers]]> Tue, 27 Oct 2009 24:00:00 EDT <![CDATA[Distributed IT Infrastructures: Alternative Approaches]]> Tue, 27 Oct 2009 24:00:00 EDT <![CDATA[Configuring High Availability for Windows Server 2008 Environments]]> Mon, 28 Sep 2009 24:00:00 EDT <![CDATA[Robot/SCHEDULE Enterprise]]> Thu, 17 Sep 2009 24:00:00 EDT <![CDATA[Robot/SCHEDULE Enterprise Takes the Tension Out of Job Schedule Audits]]> Thu, 17 Sep 2009 24:00:00 EDT <![CDATA[Discover How Easy it is to Troubleshoot Your Enterprise from One Central Scheduling Console]]> Thu, 17 Sep 2009 24:00:00 EDT <![CDATA[IT Automation: Going Beyond the Obvious to Find Real Cost Savings]]> Fri, 18 Sep 2009 24:00:00 EDT <![CDATA[Email Archiving: Mitigate Risk - Managing Compliance, eDiscovery, and Records Requests]]> Fri, 18 Sep 2009 24:00:00 EDT <![CDATA[Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT]]> Mon, 10 Nov 2008 24:00:00 EST <![CDATA[Virtualize and Fortify XenApp for Lower Costs & Higher SLAs]]> Thu, 10 Sep 2009 24:00:00 EDT <![CDATA[Optimizing Exchange High Availability - A New Approach]]> Thu, 10 Sep 2009 24:00:00 EDT <![CDATA[Optimizing Citrix XenApp High Availability - A New Approach]]> Thu, 10 Sep 2009 24:00:00 EDT <![CDATA[Embarcadero DBArtisan 8.6 - Database Administration Tool: 14 Day Trial!]]> Thu, 10 Sep 2009 24:00:00 EDT <![CDATA[Open Technology Solutions (OTS) Forecasts $10 Million in Savings]]> Fri, 04 Sep 2009 24:00:00 EDT <![CDATA[Right-sizing Your Storage Infrastructure with Tiered Storage]]> Sat, 01 Aug 2009 24:00:00 EDT <![CDATA[Key Issues for Enterprise Storage, 2009]]> Fri, 03 Apr 2009 24:00:00 EDT <![CDATA[eBook: Managed SAP Hosting - Determining If It's Right For Your Business]]> Mon, 01 Jun 2009 24:00:00 EDT <![CDATA[Using SLAs to Gain a Competitive Advantage]]> Sun, 28 Dec 2008 24:00:00 EST <![CDATA[Analyzing the Total Cost of a Global Service Desk]]> Wed, 01 Apr 2009 24:00:00 EDT <![CDATA[Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management]]> Mon, 15 Jun 2009 24:00:00 EDT <![CDATA[Merging Backup and Disaster Recovery (DR) Processes]]> Tue, 16 Jun 2009 24:00:00 EDT <![CDATA[ESG Brief: FalconStor VTL Hyper-Accelerates Backup]]> Fri, 01 May 2009 24:00:00 EDT <![CDATA[Evaluating the Advantages and Pitfalls of SAP Managed Hosting]]> Tue, 16 Jun 2009 24:00:00 EDT <![CDATA[Selecting a SAP Managed Hosting Provider: Trends and Myths]]> Tue, 16 Jun 2009 24:00:00 EDT <![CDATA[Case Study: Quantum Data Deduplication Solution Provides IFB with Complete Return on Investment in Only Four Weeks]]> Tue, 09 Jun 2009 24:00:00 EDT <![CDATA[Best Practices: Application Performance Management, Overview]]> Tue, 09 Jun 2009 24:00:00 EDT <![CDATA[Differentiating With Technical Support, a JBoss Customer Support Study]]> Fri, 01 Aug 2008 24:00:00 EDT <![CDATA[Putting Open Source to the Test: The Making of JBoss Enterprise Middleware]]> Tue, 01 Apr 2008 24:00:00 EDT <![CDATA[Five CIO Challenges Addressed by Better Change Management]]> Sat, 01 Mar 2008 24:00:00 EST <![CDATA[MessageStats Version 6.5.1 - Exchange Server Reporting and Analysis]]> Fri, 10 Apr 2009 24:00:00 EDT <![CDATA[CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs]]> Fri, 20 Feb 2009 24:00:00 EST <![CDATA[Sharepoint E-Zine Volume 6: How to Control Workflow Behavior with Custom Lists]]> Mon, 19 Jan 2009 24:00:00 EST <![CDATA[Building a Data Quality Scorecard to Achieve Data Governance]]> Tue, 06 Jan 2009 24:00:00 EST <![CDATA[Observing Data Quality Service Level Agreements: Inspection, Monitoring, and Tracking]]> Wed, 24 Dec 2008 24:00:00 EST <![CDATA[eGuide: Meshing Virtual Machine and Physical Systems Management]]> Wed, 17 Dec 2008 24:00:00 EST <![CDATA[Qos: What Is It? Why Do We Need It?]]> Wed, 10 Dec 2008 24:00:00 EST