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	<rss version="2.0"> <channel> <title>Most Popular White Papers and Webcasts SLA Management Services Research</title> 
	<link>http://www.bitpipe.com/tlist/SLA-Management-Services.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Thu, 08 Dec 2011 10:30:14 EST</lastBuildDate>
	<pubDate>Thu, 08 Dec 2011 10:30:14 EST</pubDate>  <item> <title><![CDATA[A New View of Service Level Management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1323289038_978.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Once you cut through the hype surrounding the cloud, one thing becomes clear: As enterprise adoption of the public cloud grows, practical and concrete issues for service level management are real and need to be addressed. Inside this white paper, uncover valuable best practices for harnessing public cloud services to meet SLAs. Published by: CA Technologies.]]></description>
		<pubDate>Thu, 08 Dec 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Five Easy Steps to Optimizing Your IT Services]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1323289038_951.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[IT service management is filled with complexity due to outsourcing, cloud technologies and customer demands. Watch this webcast to uncover 5 strategies for optimizing your IT services and improving business process management. Published by: CA Technologies.]]></description>
		<pubDate>Thu, 08 Dec 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Tackling the five greatest challenges of cloud service sprawl]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1323289038_291.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[The increased use of outsourcing and cloud computing coupled with the rising complexity of internal services have all made the ability to manage IT services—both those provided in-house and outsourced—central to business success. Inside this white paper, learn how to effectively manage IT services for optimal business support. Published by: CA Technologies.]]></description>
		<pubDate>Thu, 08 Dec 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Driving the SLM process in ITIL: Why it should be your priority]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1323289038_628.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[The notion of service level management is fundamental to business success. Why? Because service level management drives customer satisfaction and retention. In this webcast, learn how to meet SLAs through different strategies such as testing, quality control and capacity management. Published by: CA Technologies.]]></description>
		<pubDate>Thu, 08 Dec 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[The Total Economic Impact of CA Technologies’ Business Service Insight Solution]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1323289038_138.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Read this study conducted by Forrester Consulting on behalf of CA Technologies, you learn about the ROI impact of a SLA management platform that offers features for data metrics, automation, performance monitoring, and more. Published by: CA Technologies.]]></description>
		<pubDate>Wed, 07 Dec 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Enhance Your SLA Management Approach]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1313427677_962.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Watch this flash demonstration to see an overview of CA Business Service Insight's capabilities to govern service level agreements in order for you to manage obligations with external customers. Published by: CA Technologies.]]></description>
		<pubDate>Mon, 15 Aug 2011 10:00:00 EDT</pubDate> </item>  </channel> </rss>


