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	<rss version="2.0"> <channel> <title>Most Popular White Papers and WebcastsRemote Access Software Research</title> 
	<link>http://www.bitpipe.com/tlist/Remote-Access-Software.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Wed, 25 Nov 2009 18:35:43 EST</lastBuildDate>
	<pubDate>Wed, 25 Nov 2009 18:35:43 EST</pubDate>  <item> <title><![CDATA[Dell, Intel, & Microsoft Deliver Groundbreaking Efficiency and Productivity]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1259190589_841.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Dell systems with Intel&reg; vPro&trade; technology running Microsoft&reg; Windows&reg; 7 can enhance your user experience and help optimize your IT resources helping to save time and money.
   Published by: Dell, Inc. and Intel]]></description>
		<pubDate>Wed, 25 Nov 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Technical Overview of DirectAccess in Windows 7 and Windows Server 2008 R2]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1259123402_128.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The Windows 7 and Windows Server 2008 R2 operating systems introduce DirectAccess, a solution that provides users with the same experience working remotely as they would have when working in the office. With DirectAccess, remote users can access corporate file shares, Web sites, and applications without connecting to a virtual private network.
   Published by: Microsoft Corporation India Pvt Ltd]]></description>
		<pubDate>Wed, 01 Apr 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Business-Ready Security: Identity and Access Management Solution]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1258765197_365.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The Identity and Access Management (IAM) solution is part of Microsoft's Business Ready Security approach. The Identity and Access Management solution enables more secure, identity-based access to applications both on-premises and in-the-cloud from virtually any location or device. Read this data sheet to learn more!
   Published by: Microsoft Corporation India Pvt Ltd]]></description>
		<pubDate>Fri, 20 Nov 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Law Firm Cuts IT Costs by 90 Percent, Dismisses Server Worries with Online Services]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1257970440_120.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    James C. Nolan Law Office wanted to reduce monthly server maintenance fees, eliminate concerns about server reliability, and simplify the process of connecting seasonal workers to company systems. The firm got rid of its servers and subscribed to the Microsoft&reg; Business Productivity Online Standard Suite.
   Published by: Microsoft]]></description>
		<pubDate>Fri, 06 Mar 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1256834526_720.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
   Published by: NTR Global]]></description>
		<pubDate>Thu, 29 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The 10 Worst Practices for Technical Support and How to Overcome Them]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1256831879_149.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper will explore 10 of the &quot;worst practices&quot; that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well?intentioned management blunders and discuss good and bad uses of support technology.
   Published by: NTR Global]]></description>
		<pubDate>Thu, 29 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Selection Criteria for Remote Support Tools:  &#147;Best-of-Breed&#148; Products Speed ROI for Technology Investment]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1256832808_462.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.
   Published by: NTR Global]]></description>
		<pubDate>Thu, 29 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Top 10 Reasons to Upgrade to Windows Server 2008 R2]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1255464385_98.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Windows Server&reg; 2008 R2 is the newest Windows Server operating system from Microsoft. Designed to help organizations reduce operating costs and increase efficiencies, Windows Server 2008 R2 provides enhanced management control over resources across the enterprise. Read the top 10 reasons why you should upgrade to Windows Server 2008 R2.
   Published by: Dell and Microsoft]]></description>
		<pubDate>Tue, 13 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[What's New in Windows Server 2008 R2?]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1255462608_435.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The new Windows Server&reg; 2008 R2 operating system provides a productive and cost-effective server platform with low-cost virtualization, power-saving capabilities, and a superior experience for end users. Read this data sheet to learn more!
   Published by: Dell and Microsoft]]></description>
		<pubDate>Tue, 13 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Top Challenges (and Answers) for Printing in a Virtual Desktop Environment]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1253305605_761.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Industry expert, Brian Madden, will tell you what you need to know, what you can do out-of-the-box, and when and why you might need to turn to third-party tools.
   Published by: ThinPrint]]></description>
		<pubDate>Fri, 18 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Communications Skills for Remote Support]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1253109195_48.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert,  4 specific steps to help supercharge your customer relationships in an era of remote support.
   Published by: LogMeIn, Inc.]]></description>
		<pubDate>Wed, 16 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Help Desk Authority Professional Edition &#45; <i/>30 Day Free Trial!]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252426563_624.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you&#133;we can help.
   Published by: ScriptLogic Corporation]]></description>
		<pubDate>Tue, 08 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[How to Cut Overhead Costs Right Now: Connect Remote Workers, Using VPN Security]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1250295442_107.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Giving remote workers easy and secure access to your network with virtual private network (VPN) technology can result in big savings.
   Published by: Cisco Systems, Inc.]]></description>
		<pubDate>Fri, 14 Aug 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Building Blocks for Growth: A Network Can Improve Efficiency and Responsiveness, As Well As Control Costs]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1250292175_152.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Growth rises on the horizon for many small businesses, and one seizes the day, expansion often occurs rapidly. Preparation is crucial to success. What tools are required for a company with 20 employees, for example, to grow to 100 employees within a year? Read this paper to learn more...
   Published by: Cisco Systems, Inc.]]></description>
		<pubDate>Fri, 14 Aug 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Optimize Application Performance and Security]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1242320904_324.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Blue Coat ProxyClient helps deliver a headquarters work experience to all employees wherever they are. With ProxyClient, you can define which applications to accelerate and which to block based on security and bandwidth requirements.
   Published by: Blue Coat]]></description>
		<pubDate>Thu, 14 May 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Dell Equallogic PS Series and VMware View Enhance Virtual Desktop Project Success]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1242249015_385.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Read this white paper to to learn how VMware View can help IT administrators decrease operating costs by centralizing management, data protection and security.
   Published by: Dell, Inc.]]></description>
		<pubDate>Wed, 13 May 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Simplify Oracle CRM On Demand Integration]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1235431075_377.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Oracle CRM on Demand solutions offer tremendous benefits like rapid implementations, ease-of-use and subscription pricing. SaaS adoption is increasing so the need to integrate between such products and backend applications is critical to rapidly realizing the full benefits of the solution.  Read this paper for more.
   Published by: Cast Iron Systems]]></description>
		<pubDate>Mon, 23 Feb 2009 24:00:00 EST</pubDate> </item>  </channel> </rss>

