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	<rss version="2.0"> <channel> <title>Most Popular White Papers and WebcastsITIL Research</title> 
	<link>http://www.bitpipe.com/tlist/ITIL.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Tue, 24 Nov 2009 14:15:44 EST</lastBuildDate>
	<pubDate>Tue, 24 Nov 2009 14:15:44 EST</pubDate>  <item> <title><![CDATA[Behind the scenes in Vancouver &#150; 100 days to go]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1259089125_934.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    With just under 100 days to go to the Vancouver 2010 Olympic Winter Games, Magnus Alvarsson, chief integrator at Atos Origin explains what has been done so far and what lies ahead for the technology team. Watch this video to understand the remaining steps that must be taken to ensure the 2010 Olympics go off without any major problems.
   Published by: Atos&#160;Origin]]></description>
		<pubDate>Thu, 12 Nov 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Beijing 2008 delivered - Ready for the next stops!]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1259088402_948.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Watch this video to learn some of the steps Atos Origin took to make sure the Beijing 2208 Olympic Games were successful  and learn some of the steps they are taking for future Olympic Games, including Vancouver 2010 and London 2012.
   Published by: Atos&#160;Origin]]></description>
		<pubDate>Tue, 24 Nov 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[A Unified Approach to Managing the Virtual Infrastructure]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1259004111_120.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Managing the virtual infrastructure end-to-end is becoming more challenging as virtual environments continue to grow and more data center elements meld into the &quot;cloud&quot;. This whitepaper will discuss the push for continued virtualization and the &quot;cloud&quot;, and present you with questions that will help you create the best organizational strategy.
   Published by: Forsythe]]></description>
		<pubDate>Mon, 23 Nov 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[eBook: Lean ITSM Methods in Lean Times]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1258752413_773.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    As IT shops continue to look for ways to cut costs, increase efficiency and improve service, many turn to IT Service Management frameworks for guidance. Learn how to adopt or advance your use of ITSM practices to streamline IT and build an efficient, service-oriented organization.
   Published by: SearchCIO.com]]></description>
		<pubDate>Fri, 20 Nov 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Realizing the Promise of Storage Virtualization: Where Does Storage and Data Virtualization Live?]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1258723152_951.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This whitepaper will discuss how the push for continued virtualization and the &quot;cloud&quot;- along with a  consolidated view that manages the infrastructure - is quickly becoming a reality due to market and end-user demand. You'll also learn what questions to ask yourself to assist in creating an organizational strategy for the best management approach.
   Published by: Forsythe]]></description>
		<pubDate>Fri, 20 Nov 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[E-Guide: How to Optimize Career Success with Oracle Certification]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1258586550_957.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Read this E-Guide and discover the benefits of IT and Oracle DBA certifications. No matter what your role in IT, this E-Guide will help you learn to keep an eye on the industry trends and the processes used for certification.
   Published by: SkillSoft Corporation]]></description>
		<pubDate>Wed, 18 Nov 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[CIO Decisions eZine: ITSM Managing for Efficiency and Effectiveness]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1257890953_430.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    IT Service Management frameworks are helping CIOs leverage best practices to lead change, improve response time and better manage the IT/business relationship. In this CIO Decisions eZine, experts offer insights into how to roll out your ITSM implementation.
   Published by: SkillSoft Corporation]]></description>
		<pubDate>Tue, 10 Nov 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Best Practice Insights: ITIL Service Operation]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1257264195_498.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples.
   Published by: BMC Software, Inc]]></description>
		<pubDate>Tue, 03 Nov 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[eBook: HP IT Service Management - Optimizing Service Lifecycle Delivery and Cost]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1256757479_654.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Many IT professionals are looking to IT Service Management (ITSM) to deliver quality IT services that meet the needs of the business under these tough conditions. Regardless of the size of your business, you can deliver superior service quality to your business with the HP approach to ITSM and the HP software and services that support it.
   Published by: HP]]></description>
		<pubDate>Wed, 28 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Reinventing Your Infrastructure with IIMv3]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1256302944_482.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper is the first in a series of white papers designed to provide a complete view of IIMv3 and its value proposition to the enterprise.  Look for additional white papers on IT transformation, the IIMv3 architecture, and the Next Generation Data Center.
   Published by: CompuCom Systems, Inc.]]></description>
		<pubDate>Fri, 09 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[PODCAST: Unified Approach to Managing the Virtual Environment]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1255704061_974.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this podcast, learn about a unified approach to IT management. Discover how to decrease complexity introduced by virtualization and cloud computing to ensure optimal performance of your virtual and physical environments.
   Published by: Forsythe]]></description>
		<pubDate>Fri, 16 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Webcast: A Unified Approach to Managing the Virtual Environment]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1255702484_761.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this webcast, learn about a unified approach to IT management. Discover how to decrease complexity introduced by virtualization and cloud computing to ensure optimal performance of your virtual and physical environments.
   Published by: Forsythe]]></description>
		<pubDate>Fri, 16 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Implementing Best Practices: The Dell Management Console and ITIL]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1255554251_442.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The Dell&trade; Management Console Powered by Altiris&trade; from Symantec&trade; provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes&#151;facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
   Published by: Dell and Symantec]]></description>
		<pubDate>Sun, 01 Mar 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Taking Network Configuration and Change Management to the Next Level]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1255616120_6.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This E-guide addresses configuration and change management in a partially virtual environment. Topics include: reporting on and managing virtual servers, the effects of physical changes on servers, how to extend change management processes like ITIL to cover the SAN, and handling human problems between the networking, datacenter, and storage teams.
   Published by: Dorado Software]]></description>
		<pubDate>Thu, 15 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Managing Device Diversity: How To Embrace Employee-Owned BlackBerry, iPhone and Windows Mobile Smartphones (And Make Your CIO Smile)]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1255040494_419.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This free handbook explains why &quot;enabled compliance&quot; is what IT management and CIOs need to maximize mobile worker productivity while optimizing the balance of service quality, cost and risk to the organization.
   Published by: BoxTone]]></description>
		<pubDate>Thu, 08 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Intel&#174; Workstation Platforms: For intelligent performance, automated energy efficiency, and flexible expandability]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1254842558_912.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Intel&#146;s family of workstation platforms provides you with a range of options to meet your needs. They give you the tools to multi-task more productively, iterate through alternatives faster and innovate more.
   Published by: Insight & Intel]]></description>
		<pubDate>Tue, 06 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Intelligent Performance Enhances Business Agility and Expands Insight]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1254840044_195.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Microsoft Windows Server&#174; and SQL Server&#174; 2008, together with intelligent server platforms based on the Intel&#174; Xeon&#174; processor 5500 series, deliver breakthrough performance and scalability within the same energy and space footprint as prior-generation processors.
   Published by: Insight & Intel]]></description>
		<pubDate>Tue, 06 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Daily Active Directory Administration: Simplified, Streamlined &#45; and Successful]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1254513586_813.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Active Directory certainly gets plenty of attention when it comes to high-profile issues like security, compliance, auditing, and so forth&#151;but what about all of the work you do managing AD on a day-to-day basis? Learn how Quest ActiveRoles Server (ARS)makes AD administration more efficient, automated, consistent, powerful and faster.
   Published by: Quest Software]]></description>
		<pubDate>Fri, 02 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Simplify and Automate: Building Your Roadmap to Improve IT Delivery and Support - A free one-day virtual seminar brought to you by BMC Software, Inc.]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1253557719_384.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.
   Published by: BMC Software, Inc]]></description>
		<pubDate>Thu, 29 Oct 2009 08:45:00 EDT</pubDate> </item>  <item> <title><![CDATA[IT Automation: Going Beyond the Obvious to Find Real Cost Savings]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1253310269_708.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Enterprise Management Associates&#174; (EMA&#174;) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost &#45; staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings.
   Published by: BMC Software, Inc]]></description>
		<pubDate>Fri, 18 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The MidMarket CIO&#39;s Guide to Successful ITIL Implementation]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1253032071_883.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Businesses across the globe have adopted the concepts set forth in the IT Infrastructure Library (ITIL), a set of guidelines to help companies determine best practices to achieve quality service. This eGuide will answer the common questions that arise when considering implementation as well as introduce you to resources from Skillsoft on ITIL.
   Published by: SkillSoft Corporation]]></description>
		<pubDate>Tue, 15 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[2009 Top 10 in Investment Management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252533906_908.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The investment management business in 2009 will be dominated by the ramifications of the events of 2008. In this report, TowerGroup has compiled a list of the top 10 business drivers and the resulting major strategic responses and technology initiatives.
   Published by: Actuate]]></description>
		<pubDate>Wed, 09 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[N-central 6.7: Network and Systems Management Software - <i>Free for One Year!</i>]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1250881094_89.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    N-central FREE for one year.  Add the #1-rated Network and Systems Management Software to your business for FREE. No charge. No strings. No worries. N-able Technologies is offering you a free one-year subscription to our #1-rated N-central network and systems management software.
   Published by: N-able Technologies]]></description>
		<pubDate>Sat, 01 Aug 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[ITIL&#174;,the CMS and You]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1250798728_157.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.
   Published by: BMC Software, Inc]]></description>
		<pubDate>Thu, 20 Aug 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Bridging the Gap Between Change Activity and Change Management: Real Time Accountability and Change Prevention]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1250526010_298.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Check out this paper to learn about McAfee Change Control, an operational-friendly, low-touch and low overhead software that can be deployed on a wide range of hardware platforms. McAfee Change Control provides change control on servers, network devices (including switches, routers and firewalls), and databases.
   Published by: McAfee, Inc.]]></description>
		<pubDate>Mon, 17 Aug 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[ITSM guidance: ITIL V3 Update]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1249671588_734.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In an exclusive interview with Sharon Taylor, you'll hear her address the negative user comments about ITIL V3, the improved potential for ROI and the new V3 certification path.
   Published by: SkillSoft Corporation]]></description>
		<pubDate>Fri, 07 Aug 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Power and Cooling Capacity Management for Data Centers]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1201977100_82.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper describes the principles for achieving power and cooling capacity management.
   Published by: APC]]></description>
		<pubDate>Mon, 01 Jan 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Why You Should Take a Holistic Approach to ITIL and Service Support]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1245337939_812.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality?  Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach.  This paper discusses the importance of taking a unified approach to service support management and...
   Published by: BMC Software, Inc]]></description>
		<pubDate>Mon, 15 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Ride the Express Lane in the Journey to Speed ITIL&#174; Adoption]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1245337295_639.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision.  By following ITIL practices, your IT organization will become more closely integrated with the business.  BMC recommends making the journey to ITIL  in a sequence of six incremental steps, the phases of which are driven through...
   Published by: BMC Software, Inc]]></description>
		<pubDate>Mon, 15 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Unlock the Hidden IT Opportunities in Troubled Economic Times]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1245336314_920.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook.  So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today&#39;s financial challenges. Learn how with the right approach, processes, and...
   Published by: BMC Software, Inc]]></description>
		<pubDate>Mon, 15 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1245262389_482.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Working harder simply won&#39;t get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs.  Read about cost-effective, automated ways to meet this challenge head-on in our latest article, &#147;Strategies for Modernizing IT, Reducing Costs, and..&#148;
   Published by: BMC Software, Inc]]></description>
		<pubDate>Mon, 15 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Understanding ITIL&#174; Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1245259198_569.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    IT executives and their teams need a comprehensive and accurate view of IT services.  A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it.  This paper describes the IT Infrastructure...
   Published by: BMC Software, Inc]]></description>
		<pubDate>Mon, 15 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Seven Ways ITIL Can Help You in an Economic Downturn]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1245103568_464.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    IT Infrastructure Library&#174; (ITIL&#174;) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and...
   Published by: BMC Software, Inc]]></description>
		<pubDate>Mon, 15 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Crossing the Chasm Between the Service Desk and Operations]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1245095564_397.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    IT organizations can significantly improve efficiency and reduce operational costs by creating environments with shared access to common data to support Operations and the Service Desk, and evolving and automating key processes between the two groups.
   Published by: BMC Software, Inc]]></description>
		<pubDate>Mon, 15 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Five CIO Challenges Addressed by Better Change Management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1215708510_633.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In today&#39;s fast-paced, highly competitive world, change is inevitable. This white paper addresses five of the most important change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage.
   Published by: IBM]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Tough Love: When IT Security Hurts Your Business]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1243439212_106.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    As IT commoditization continues to increase audit and control activities, IT gets better at identifying and documenting the causes of significant outages. In an increasing number of cases, these ITIL efforts show the source of the outage to be action from the security department, and the BSM processes show the impact to be devastating.
   Published by: Global Knowledge]]></description>
		<pubDate>Fri, 01 May 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Implementing Best Practices: The Dell Management Console and ITIL]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1242759990_699.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper discusses how reduced budgets and growing demands on IT departments have forced organizations to find ways to cut costs, increase IT resource productivity, and optimize existing investments.  Find out more about on this topic and how the new Dell Management Console can assist you.
   Published by: Dell, Inc. and Intel]]></description>
		<pubDate>Sun, 01 Mar 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[10 Hot Skills for 2009]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1241203216_642.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond.
   Published by: Global Knowledge]]></description>
		<pubDate>Fri, 01 May 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Help Desk vs. Service Desk: Which One is Right for You]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1240358164_805.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
   Published by: Numara Software]]></description>
		<pubDate>Thu, 05 Mar 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Dell&#39;s SMART Approach to Workload Automation]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1240061644_917.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper discusses why Dell chose BMC&#39;s CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs.
   Published by: BMC Software, Inc]]></description>
		<pubDate>Fri, 17 Apr 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[How Customers Are Cutting Costs and Building Value with Microsoft Virtualization]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1237496085_873.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Virtualization provides powerful, tangible ways to streamline many traditionally time-consuming processes and minimize the resources needed to deploy and manage IT resources. This white paper examines how Microsoft&reg; customers are using virtualization technology to simplify their IT infrastructure, IT processes, and save money.
   Published by: Microsoft]]></description>
		<pubDate>Mon, 03 Nov 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Deliver Application Integration Projects in Days]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1235430152_270.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper details the Cast Iron Integration Solution, which dramatically simplifies application integration today. As a purpose-built solution designed exclusively for application integration, it eliminates complexity from an integration problem and enables companies to implement projects in days, rather than weeks or months.
   Published by: Cast Iron Systems]]></description>
		<pubDate>Mon, 23 Feb 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Harnessing the Power of ITIL]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1235070347_341.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    ITIL is quickly becoming the global standard in IT service delivery, and for good reason - it offers IT leaders a robust, flexible, and transparent way to manage technology services and align with the business. Read this brief for advice on it's proper implementation.
   Published by: SkillSoft Corporation]]></description>
		<pubDate>Mon, 01 Dec 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[IDC Report on ITIL: How to manage the IT Service Lifecycle]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1234889834_110.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Read this IDC white paper to learn more about IT Infrastructure Library implementation and the ITIL service management lifecycle.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Wed, 08 Oct 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Practical and Flexible IT Service Management for the Real World]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1231258732_383.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This webinar will show you why Numara&#174; FootPrints&#174; 9&#44; a highly flexible and practical service desk solution&#44; is the best value in the service desk market today.
   Published by: Numara Software]]></description>
		<pubDate>Tue, 06 Jan 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[The Friendly Face of IT: User&#45;friendly IT Management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1231258733_550.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs.
   Published by: Numara Software]]></description>
		<pubDate>Tue, 06 Jan 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[ITIL for the Real World]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1231258734_993.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This webinar will show you how Numara FootPrints 9 provides practical&#44; rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
   Published by: Numara Software]]></description>
		<pubDate>Tue, 06 Jan 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Introduction to Requirements &#45; The Critical Details That Make or Break a Project]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1228934770_6.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This whitepaper will discuss the various kinds of information technology requirements&#44; their importance&#44; the different requirement types&#44; the concept of requirements engineering and the process for gathering requirements.
   Published by: Global Knowledge]]></description>
		<pubDate>Wed, 10 Dec 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[ITIL Version 3 &#45; What the Changes Could Mean to You]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1228934770_180.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    As the IT industry standardizes its operations to solve business problems in the most efficient&#44; effective&#44; economical&#44; and equitable way&#44; ITIL v3 becomes a useful and critical tool.
   Published by: Global Knowledge]]></description>
		<pubDate>Wed, 10 Dec 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[ITIL V3 and the PMBOK&#174; &#45; Distinct but Complementary]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1228934770_206.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper examines the IT Infrastructure Library Version 3&#174; (ITIL V3&#174;) and the Project Management Body of Knowledge (PMBOK).
   Published by: Global Knowledge]]></description>
		<pubDate>Wed, 10 Dec 2008 24:00:00 EST</pubDate> </item>  </channel> </rss>

