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	<rss version="2.0"> <channel> <title>Bitpipe: ITIL Research</title> 
	<link>http://www.bitpipe.com/rlist/term/ITIL.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Tue, 01 Jul 2008 22:15:20 EDT</lastBuildDate>
	<pubDate>Tue, 01 Jul 2008 22:15:20 EDT</pubDate>  <item> <title><![CDATA[Collaboration: Across the Room or across the Globe]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1214931286_953.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Learn about collaboration capabilities such as unified communications and VoIP&#44; enteprise instant messaging and web conferencing&#44; as well as web 2.0 technologies.
   Published by: IBM]]></description>
		<pubDate>Fri, 01 Jun 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Innovative Collaboration to Advance Your Business]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1214931292_446.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this white paper learn how to bypass the challenge of adding new collaborative capabilities to what you already have and how to deal with dispersed content sources and system redundancies.
   Published by: IBM]]></description>
		<pubDate>Sun, 01 Apr 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Network Management: From Reactive to Proactive Mode Using Centralized Management Tools]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1214938416_405.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Check out this webcast to learn how network management is expanding beyond simple device control to include security, compliance, and application performance.
   Published by: Stonesoft Inc.]]></description>
		<pubDate>Tue, 15 Jul 2008 14:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[ITIL essentials for the midmarket]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1214489343_463.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This expert podcast looks at how midmarket firms can start down the ITIL 3.0 path.
   Published by: iETSolutions]]></description>
		<pubDate>Mon, 30 Jun 2008 09:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Spelling &#34;Value&#34; from the Alphabet Soup of Quality Frameworks: Manage IT from a Business Perspective]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1214245963_676.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    For the past decade&#44; business executives have had two ongoing IT issues that they have been consistently concerned with: how to better align IT to the overall business strategy and getting more business value from IT investments.
   Published by: CompuCom Systems, Inc.]]></description>
		<pubDate>Tue, 01 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Extend Workflow and Automation &#45; Taking Process Automation to the Limit]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1214245973_325.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    With version 5.5, the newest release of Opalis Integration Server, Opalis continues to extend the capabilities of workflow automation and integration.
   Published by: Opalis Software, Inc.]]></description>
		<pubDate>Tue, 01 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Virtual Data Center eZine &#45; Volume 3]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1213900911_632.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This third issue of the Virtual Data Center e-zine sifts through the maze of products and technologies that make up VMware&#39;s virtualization ecosystem. It then takes a comprehensive look at the new world of virtual desktop delivery and management
   Published by: Virtual Data Center eZine - Volume 3]]></description>
		<pubDate>Sun, 01 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Good to Great: Transform IT through Service Lifecycle Management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1213725975_669.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Service Lifecycle Management empowers IT to deliver the right services to the right people at the right time by applying best practices to every phase of the service lifecycle.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Thu, 01 Nov 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[From Silos to Services: Using CMDB Federation to Enable an ITIL Version 3 Configuration Management System]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1213725973_975.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper outlines the new concept of a CMDB or Configuration Management System and the best ways to federate with existing data repositories.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Thu, 01 May 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Realizing ITIL V3: Top Technologies to Drive Value]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1213725976_465.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Interested in ITIL v3 but not sure how to start&#63; ITIL v3 best practices define how IT can better organize itself to understand and meet business needs&#44; from strategy to operations and ongoing improvement.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Thu, 01 Nov 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[5 Steps Every CIO Should Follow to Increase Operational Maturity through Data Center Automation]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1213119186_17.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper is directed to technology executives who are looking to increase the efficiency and operational maturity of their IT operations and will discuss each step required to fully realize the potential of your technology investments.
   Published by: Stratavia]]></description>
		<pubDate>Mon, 01 Jan 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Effectively Manage Oracle Upgrades with Application Lifecycle Management (ALM)]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1212693192_917.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Newmerix&#153; Automate! for Oracle&#174; E&#45;Business Suite is a comprehensive application lifecycle management solution designed to manage strategically the entire lifecycle of change across Oracle application environments.
   Published by: Newmerix]]></description>
		<pubDate>Sun, 01 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[ITIL and Empirum: An Indispensable Guide]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1212600758_552.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Explore the benefits of ITIL and IT service management (ITSM) and how ITSM will give IT administrators the tools they need to get a handle on the costs, the value and increase the efficiencies of their operations.
   Published by: matrix42]]></description>
		<pubDate>Sun, 01 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Toolkit Case Study: Successful PC Life Cycle Management Implementation]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1212170102_374.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Gartner Case Study: Gartner focuses on how a company changed its desktop management improving processes and security along the way.
   Published by: matrix42]]></description>
		<pubDate>Tue, 26 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Making Compliance Work for You with Application Lifecycle Management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1211464010_83.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper examines regulatory compliance requirements its effect on IT and the business&#44; and how Application Lifecycle Management can turn these compliance efforts into a powerful business advantage.
   Published by: Aldon]]></description>
		<pubDate>Tue, 01 Jan 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Achieve ITIL Standards and Superior Application Lifecycle Management with a CMDB]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1211464010_57.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    CMDBs are fast becoming a prerequisite for a view on how IT can adapt to changing business needs while ensuring those changes will not affect availability and security.
   Published by: Aldon]]></description>
		<pubDate>Tue, 01 Jan 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Thirty&#45;One Best Practices for the Service Desk]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1211309581_428.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper discusses about the thirty one best practices which can serve as the starting point for various evaluation and improvement process.
   Published by: Citrix Online - GotoAssist]]></description>
		<pubDate>Tue, 28 Jun 2005 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Achieving Compliance with Configuration and Change Management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1210811548_238.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Managing change within your company's network is an important part of achieving and maintaining compliance. This white paper discusses how configuration and change management solutions can increase security and aid with compliance achievement.
   Published by: Tripwire, Inc.]]></description>
		<pubDate>Thu, 01 May 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Forrester Wave: Service Desk Management Tools&#44; Q2 2008]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1209147333_362.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This Forrester research brief reviews the strengths and weaknesses of top service desk management tool vendors like HP, CA, IBM, and BMC.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Mon, 07 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Emerging IT Shift towards Business Service Automation]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1209147333_404.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Learn more about the newest best practice in IT automation. IDC Analyst Stephen Elliot describes why, according to IDC, organizations are turning to business service automation to improve service quality, achieve compliance and reduce cost.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Thu, 01 Nov 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Podcast: Turbo boosting ITIL with Business Analysis Part 2: Driving Alignment with the Business Analysis Center of Excellence]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1209052512_474.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This podcast will teach you how to establish a Business Analysis Center of Excellence (BACOE) to drive alignment through all levels of your organization.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Thu, 24 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Oracle Customer Services Resource Center]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1208883720_588.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Access this resource center to learn more about a best practices and cost&#45;effective ways to simplify the upgrade process for Oracle Database 10g or 11g.
   Published by: Oracle Corporation]]></description>
		<pubDate>Tue, 01 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Taking the Guesswork out of ITIL]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1208883719_694.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    ITIL Service Delivery provides the processes for identifying&#44; planning and provisioning IT services&#44; while Service Support addresses the day&#45;to&#45;day support and maintenance of these services.
   Published by: Netuitive, Inc.]]></description>
		<pubDate>Tue, 01 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[How Oracle leverages ITIL v3 to Help Customers Upgrade with Confidence]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1208374634_240.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Hear from Saleem Haque, Vice President of Delivery for Advanced Customer Services about how ITIL methodologies, combined with Oracle best practices and unique tools are simplifying the upgrade process for their customers.
   Published by: Oracle Corporation]]></description>
		<pubDate>Wed, 16 Apr 2008 09:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Turbo boosting ITIL with Business Analysis Part 2: Driving Alignment with the Business Analysis Center of Excellence]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1208352773_592.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This webcast will teach you how to establish a Business Analysis Center of Excellence (BACOE) to drive alignment through all levels of your organization.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Fri, 25 Apr 2008 09:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Turbo boosting ITIL with Business Analysis Part 1: The Requirements Alignment Axis Podcast]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1208294231_391.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Learn how to implement a best practices strategy that achieves the greatest utilization of IT Services for better business outcomes.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Tue, 15 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Turbo boosting ITIL with Business Analysis Part 1: The Requirements Alignment Axis]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1208290796_315.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Learn how to implement a best practices strategy that achieves the greatest utilization of IT Services for better business outcomes.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Tue, 15 Apr 2008 09:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[BoxTone: Mobile User Management with ITIL and ITSM]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1208281296_624.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This White Paper outlines the capabilities of Mobile User Management developed by BoxTone -- which for many of the best-known organizations are enabling improvements and efficiencies in responsiveness to mobile users, process, measurability, service...
   Published by: BoxTone]]></description>
		<pubDate>Tue, 15 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[WEBINAR: EMA/StackSafe &#45; Improving Change Management through Pre&#45;deployment Testing]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1207851859_322.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this webinar&#44; EMA Senior Analyst Julie Craig and StackSafe Senior Product Manager Dennis Powell discuss how IT operations can simplify the task of predicting the impact of changes to the software infrastructure.
   Published by: StackSafe]]></description>
		<pubDate>Wed, 27 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[StackSafe&#44; Inc.: Improved Change Management with Virtualized Staging]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1207851836_177.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    StackSafe&#153; Test Center targets the market need for a solution that allows pre&#45;deployment staging and testing of changes to IT production environments.
   Published by: StackSafe]]></description>
		<pubDate>Fri, 01 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[StackSafe Test Center: Evolving ITIL in the Enterprise with a New Approach to Pre&#45;deployment Testing]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1207767497_250.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper discusses pre&#45;deployment integration testing in the context of ITIL.
   Published by: StackSafe]]></description>
		<pubDate>Fri, 01 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[StackSafe Test Center: Minimizing the Risks of Change with Robust Predeployment Testing]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1207767499_376.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    StackSafe&#39;s Test Center offers substantial business value&#44; particularly to those IT departments that are leveraging ITIL best practices but still have a high number of change&#45;related incidents and problems.
   Published by: StackSafe]]></description>
		<pubDate>Tue, 01 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Practical Configuration Management: CMDB You Can Do Right Now!]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1207767483_183.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This webcast discusses the CMDB overview &#45; ITIL and CMDB&#44; the CMDB System concept.
   Published by: Numara Software]]></description>
		<pubDate>Wed, 28 Nov 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[ITIL Now - A Stepped Approach]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1206984518_123.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Many ITIL-based projects fail to deliver because the scope is too large. Listen to this Webcast to learn about an integrated IT Service Management for key processes like configuration, incident, problem, change and service level management.
   Published by: Numara Software]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Achieving Service&#45;Level Compliance with Business&#45;Critical Applications]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1206987240_372.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper seeks to help IT managers become proactive in managing their business&#45;critical applications and drive application effectiveness in their organizations. It uncovers some of the greatest challenges found in management of business&#45;criti...
   Published by: Quest Software]]></description>
		<pubDate>Mon, 01 Jan 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[CA White Paper: Getting Started with a Project Management Office (PMO)]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1205952546_589.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper contains practical insights and best practices for better IT project delivery. It details ways of moving from an ad-hoc approach to a more effective process by implementing a project management office (PMO).
   Published by: CA]]></description>
		<pubDate>Sat, 01 Sep 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[CA White Paper: Evolving the Maturity Level of Your Project Management Office (PMO)]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1205952546_333.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In the pursuit of improving IT project delivery, many companies tend to focus primarily on the process but might overlook a crucial step: benchmarking effectiveness.
   Published by: CA]]></description>
		<pubDate>Sat, 01 Sep 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Improving IT Service Support through ITIL]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1197990732_240.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper explores the diverse benefits associated with ITIL. Learn how to integrate data by providing a comprehensive cross-tier representation for IT services.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Sat, 01 Dec 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[HP Key Strategies for Successful Customer CMDB Implementations]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1197907609_282.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper provides a step-by-step approach to implementing a CMDB based on HP's extensive customer experience.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Sat, 01 Sep 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Uniting IT with Business through ITSM: Oracle Leads the Charge]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1203350507_390.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This Aberdeen Research Brief highlights Oracle&#39;s management service as a solution suite enabling end&#45;user organization to unify business and IT with the shared goal of delivering value to the customer.
   Published by: Oracle Corporation]]></description>
		<pubDate>Sat, 01 Dec 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Hot Storage Skills]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1203332823_472.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    2008 will be an exciting, competitive and sometimes confusing time to be a storage professional. It won't be enough to be a great storage tech.
   Published by: Storage Magazine]]></description>
		<pubDate>Fri, 01 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Configuration and Change Management for IT Compliance and Risk Management: The Tripwire Approach]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1203010121_971.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This IDC white paper discusses key issues surrounding configuration management and compliance&#44; such as IT department&#39;s need to lower costs&#44; increase management flexibility and control&#44; and increase responsiveness to business needs and r...
   Published by: Tripwire, Inc.]]></description>
		<pubDate>Thu, 01 Nov 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Is IT Infrastructure Library (ITIL) Right for the Medium Enterprises?]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1202231810_75.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Is ITIL right for the mid-market?  This paper argues that Information Technology Infrastructure Library (ITIL) is the strategic force that the mid-market needs to compete effectively against larger competitors.
   Published by: KACE]]></description>
		<pubDate>Sat, 01 Dec 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[ITIL v3 and the Evolution of Service Management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1199909841_845.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This webcast provides insights into each framework; a customer perspective on their approach to leveraging ITIL; and IBM's approach to service management.
   Published by: IBM Software Group]]></description>
		<pubDate>Wed, 09 Jan 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[ITIL Works, but I Prefer the Microsoft Operations Framework]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1193980493_155.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    I don't confess this to too many people, but to really understand this column, you need to know that my undergraduate degree is in physics. This is hard for me to admit because being a physics major with a career in IT makes me some kind of a double nerd.
   Published by: CIO Decisions]]></description>
		<pubDate>Thu, 01 Nov 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[A Common Core &#45; ITIL Version 3.0 and CMMi&#45;SVC]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1193674939_191.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Learn how the capability maturity model for services (CMMi) has evolved out of a software maturity model to share common abilities with ITIL across software development and services to bridge business and IT gaps.
   Published by: Wipro Technologies]]></description>
		<pubDate>Mon, 01 Oct 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Improve Your Business through Best Practice IT Management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1191850145_353.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.
   Published by: Kaseya]]></description>
		<pubDate>Sat, 01 Sep 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Automating and Optimizing Service Desk Performance]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1191850145_903.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The service desk is the first line of defense for reacting to IT issues&#44; yet most organizations haven&#39;t designed their service desk properly. Read this white paper to learn about a solution that addresses this problem and help support your clie...
   Published by: Kaseya]]></description>
		<pubDate>Mon, 01 Oct 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Download Kaseya FREE 30 Day Trial]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1191850145_361.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Kaseya Solutions provide IT solution providers and IT administrators a complete view of their environments from a centralized console. Install your own fully functional Kaseya server and begin managing your entire computing infrastructure in minutes.
   Published by: Kaseya]]></description>
		<pubDate>Mon, 01 Oct 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[IT Automation: Moving IT from Panic Mode to Managed Mode]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1191850144_439.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    IT automation provides the means to maximize IT investments and align them with business objectives. Read this white paper to learn more about IT automation and why your clients must understand the need for this strategy and why it is being used today.
   Published by: Kaseya]]></description>
		<pubDate>Sat, 01 Sep 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Top 5 Reasons ITIL Implementations Fail]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1170263832_851.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    ITIL is intended to serve as a roadmap for process improvement for IT regarding service provisioning, support and management.  However many organizations have failed to implement ITIL effectively.  Learn why and how automating ITIL processes can help.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Mon, 01 Jan 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Part IV: Justifying the business value of ITIL projects to your CEO - Expert Podcast]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1185552023_392.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Download this expert Podcast to learn about a practical framework for quantifying and communicating the business value of ITIL projects to the CEO and ultimately driving business performance improvements.
   Published by: Tripwire, Inc.]]></description>
		<pubDate>Fri, 27 Jul 2007 09:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[IDC White Paper: J2EE and .NET Applications: Creating Value through Integrated Cross&#45;platform Management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1177600161_933.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper details business and technology perspectives on the growing trend of .NET adoption and key management practices for combining J2EE and .NET application management.
   Published by: CA]]></description>
		<pubDate>Sun, 01 Oct 2006 24:00:00 EDT</pubDate> </item>  </channel> </rss>

